Poll: People want a monitored system

Thursday, March 17, 2016

PHILADELPHIA—A study, conducted online by Harris Poll on behalf of LivSecure, found that many Americans say it would be “important that the authorities are alerted by their security system.”

"Smart home technology is popular, but the survey shows that homeowners want more than a smart thing when it comes to protecting their home and family. Homeowners want assurances that help will arrive when their family needs it, and professional monitoring alerts first responders in case of an emergency," Amy Kothari, CEO and president of My Alarm Center, said in a prepared statement.

My Alarm Center announced the opening of its DIY division, LivSecure, in December.

According to the poll results, 93 percent say the authorities should be alerted by a security system, in addition to the user. Additionally, just under two-thirds of poll respondents—63 percent—said self-monitored systems are not as safe as professionally monitored systems.

Just under half of the respondents said they are open to installing their own home security system.

Eighty-one percent of respondents also said that mobile access to a system would be important. Seventy-two percent would like the option of integrating a security system with other home functions, such as thermostats and lighting.

The online survey of 2,114 U.S. adults 18 and older was conducted in February 2016.