SSN Staff  - 
Sunday, August 1, 2004

CSAA course addresses false alarms

VIENNA, Va. - The Central Station Alarm Association plans to launch an online false alarm reduction course this fall. The CSAA will design the course for alarm system end-users that routinely trip their systems.

The course will be available through the association’s web site and can be offered by alarm dealers to their customers.

Rather than attend a similar class in-person, the online course will enable people to dedicate about one and one half-hours for the class that concludes with a test. Those that pass will receive a certificate of satisfactory completion.

The CMoor Group will work with CSAA to create the online course. Based in Louisville, Ky., the CMoor Group develops web-based training programs.
ADT location sold for $11.25 million

LAKEWOOD RANCH, Fla. - ADT Security Systems has sold a 101,312-square-foot building it formerly occupied to Osprey Management, a Sarasota real estate firm for $11.25 million.

ADT shut down operations at the call center in November 2003 and roughly 400 people found themselves unemployed. ADT said the closure stemmed from the estimated high cost of upgrading technology at the center to bring it in line with its five other call centers.

ADT acquired the monitoring center in 2001 when parent company, Tyco International, purchased SecurityLink from Cambridge Protection Industries.
CSAA simplifies spring conference name

VIENNA, Va. - The Central Station Alarm Association has changed the name of its annual spring meeting to sidestep any mispronunciation of its acronym.

The conference will now be known as the North American Security Symposium & Exhibition, or NASS-EX. It will be held May 12 through 15 in Montreal.

Previously, the conference was known as the North American Monitoring Technology Symposium & Exhibition, or NAMTSE.