Cablevision offers free security system hook up with VoIP service
BETHPAGE, N.Y.--Recognizing a growing demand over voice over Internet protocol and security systems interoperability, Cablevision Systems announced plans this month to connect digital phone services to security systems as part of any standard VoIP installation.
Industry members from alarm dealers to central station owners have voiced concern over VoIP in recent months. Some of the biggest complaints are incapability issues between the two technologies and lack of enhanced 911 emergency services.
Cablevision Systems is a regional telecommunications company with three million cable television customers in the New York metropolitan area and more than 400,000 digital telephone customers. The company markets its residential phone service under the name Optimum Voice, an extension of its high-speed Internet service Optimum Online.
To ease industry fears, the telecommunications company will ensure communication between fire and burglar alarm panels and the central station that monitors these systems. The company will also guarantee that digital phone customers are linked to the same public safety network as traditional phone customers.
The change in installation policy, which is effective immediately, builds on customer safety and provides a seamless migration from landline-based phone services, the company said.