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ORLANDO, Fla.--Steve Doyle, executive vice president of the Central Station Alarm Association, pronounced this year's mid-year meeting "a programmatic and financial success. All classes were exceptionally well-attended. Some CSAA members said it was the best program we've ever had."
The program included three tracks: Operations Management, Business Development, and a Technical track, in addition to a UL series of seminars given by Peter Tallman, section manager of the alarm system certificate service at Underwriters Laboratories. Classes ranged from motivational speaker Gail Kaspar's "Increasing Customer Loyalty," to "Pandemic Preparedness," where John Judd, president of Adevcon, instructed attendees on what to do in case of an epidemic, in which half of the country's workforce--and supply chain--may be out of commission. Kevin Coleman, chief strategist of the Technolytics Institute, gave the keynote on May 19 on "Technology Driven Integration of Physical and Information Security."
During "The Importance of Next Gen Communications to your Core Business," Gordon Hope, vice president, Alarmnet, Honeywell Corporation, spoke to a packed audience on the "perfect storm" about to hit the industry: the AMPS sunset clause, the demise of traditional phone lines, the rise of VoIP telephone services, and changes in wireless networks. Regardless of recent industry efforts to extend the AMPS deadline, Hope iterated during his presentation, "It's real and it's going to happen sooner or later--and it looks like it may be sooner."
CSAA's annual meeting will be held at the Fairmont Orchid hotel in Hawaii, October 19 to 24. For more information, access www.csaaul.org.