CSAA prepares for mid-year meeting
VIENNA, Va.--This year's Central Station Alarm Association Electronic Security Forum, to be held May 16 through 20 in Orlando, Fla.--mere minutes away from the gates of Disney World--promises to be no Mickey Mouse operation.
"We've had five very successful years with this format that we've used for our midyear forum, and this year is proving to be no exception," said Steve Doyle, CSAA director. "We're in the process of expanding our educational tracks. What we've found over the years is that there is a great hunger out there for education within the central station ranks."
The mid-year meeting, which takes place at the Buena Vista Palace Hotel, will offer its 300-plus expected attendees an expanded program of the popular Underwriters Laboratories seminars, which will be led by Peter Tallman, UL staff engineering associate and supervisor of personnel responsible for auditing central stations. Tallman's presentations include "Which UL listing is Right for my Central Station?," "Building and Maintaining a Central Station," and "Tapping into National and Government-Backed Security Systems," with information on the new UL 2050 listings.
"Every time we expand a track it always seems to do well," said Doyle. "It continues to grow every year." He went on to say that this particular meeting is aimed at anyone in a supervisory or managerial level within a central station, as opposed to operators, and it's common to see them "swapping good ideas with each other. The one-on-one contact is benefitting all of them."
The remainder of the CSAA conference features a packed schedule of presentations and seminars with topics covering everything from how to market your Five Diamond central station to pandemic preparedness. TV personality and motivational speaker Gail Kasper, author of Mission Possible and Make a Decision to Win, will also be presenting on how to decrease attrition by increasing customer loyalty.
Kevin Coleman, chief strategist and senior fellow at the Technolytics Institute, will deliver the keynote address, "Technology Driven Integration of Physical and Information Security," on Sat., May 19 at 10 a.m.
Technical presentations, given on Thurs., May 17, by Bold Technologies, Fire-Lite Alarms, RSI Alarm and Surgard, are free and open to the public; there is a registration fee for the rest of the conference.
For more information, visit www.csaaul.org.