ESC and DSC team up with OzVision
BIRMINGHAM, Ala.--Third-party monitoring station ESC Central plans to curb false alarms, work with verified response locations and spike RMR by adding video verification later this month--with help from the VVM-110 DSC alarm panel, which uses OzVision technology.
The marriage between DSC and ESC is unique. Since ESC Central's parent company is Electronic Supply Company, which distributes DSC products, ESC will not only employ the new panel at the central station, but also offer the verification and notification solution at six locations. And the central will provide monitoring services for those dealers that work with the distribution centers.
The central's traverse into video verification came after some of its 250 dealers throughout the nation requested a service that would decrease false alarms.
Kristi Harris, vice president at the central, said that by just adding the module, a camera could be hooked up to get video of pre-alarm and post-alarm activity to determine if police need to be dispatched. The technology can also be adapted to send e-mails to customers and police when alarm signal activity is triggered.
This solution will be helpful to stabilize our "problem accounts, which are those that constantly have false alarms," Harris said.
The video solution also integrates with the firm's Dice automation service. "When we get an alarm, the operator can view it to have a better idea of what is going on before and after the alarm."
Already ESC has held classes to teach dealers about selling video as a monitoring tool, as well about as the technology itself.
View more video verification in Security Systems News' February issue