Honeywell settles into central station

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Wednesday, January 1, 2003

MINNEAPOLIS -Three years after the rest of its corporate family was relocated from Honeywell’s former headquarters here as a result of the company’s merger with AlliedSignal, a Honeywell security monitoring center has finally relocated and is now settling into its new digs.

The relocation of the central station, a move that put monitoring operations into an existing Honeywell structure just six miles away, is also the completion of a gradual consolidation of Honeywell’s monitoring operations into a single hub, a process that has been in the works for the past five to eight years, said Gary Marcinkowski, vice president and general manager of Honeywell’s security monitoring business.

A smaller, branch central station in Cincinnati was closed down earlier this fall, one of the last to be closed because that location was using a different software platform, which took more time to integrate into the new operations, Marcinkowski. Honeywell grew its security business in the 1970s and 1980s with acquisitions of alarm companies and central stations; today the company has 38 satellite locations, including three smaller monitoring operations that provide backup for the new main center here, said Steve Walker, director of ProtectionNet, the company’s trademark for its monitoring operations.

Along with a focus on the company’s national accounts, the new central station will eventually offer centrally monitored access control and possibly video monitoring, as the company looks within the Honeywell security products group for a potential product offering to sell to its existing customer base.

Those offerings will be supported by a $4 million infrastructure and technology investment in the 20,000 square-foot facility, including a new telephone switch system, redundant fiber hookups and a more efficient layout of the monitoring facility that allows for greater communication between data entry, dispatch and administration.