IQ board to audit certified companies

SSN Staff  - 
Thursday, January 1, 2004

SILVER SPRING, Md. - Last month, the Installation Quality Board of Directors approved an audit designed to ensure basic compliance of the 90 member companies with the IQ program.

At press time, the process was slated to take effect in January.

Launched at ISC East in 1997, the IQ program was created under the guidance of the National Burglar & Fire Alarm Association to certify alarm companies that have proven that they are addressing quality and false alarm reduction issues.

IQ-certified companies must be properly licensed, insured and have trained personnel. They must also use only high-quality equipment and be committed to customer service.

The audit process will encompass either a complete or partial review of IQ company paperwork and procedural compliance. Sanctions, including removal of IQ certification, will be imposed if a company fails to comply with the audit process.