LAFAYETTE, La.-- Acadian Telehealth Monitoring, a division of Acadian Monitoring Services, a wholly owned subsidiary of Acadian Ambulance Service, the largest employee-owned ambulance service in the United States, has entered into an exclusive partnership with Viterion TeleHealthcare.
Viterion, Based in Tarrytown, N.Y., was established in January 2003 as a joint venture between Bayer HealthCare's Diagnostics Division and Matsushita, parent company of Panasonic. Viterion TeleHealthcare's products use "store-and-forward" technology to relay vital sign measurements and personalized questions or advice, as well as digital video technology and Web access.
"We are the first to partner with home health agencies that deploy Viterion's solution," said Blane Comeaux, vice president of Acadian Monitoring Services. "We monitor the software that watches the patients. We are their exclusive monitoring center and health care unit. We have paramedics and RNs on staff. We set each patient, they take their readings every day, and their computer is hooked up to us. If [certain levels] are too high, it sets off a red alert on our alarm screen. Then we call and make [the patient] repeat the test and reply back to home health, which sends someone over to the customer. The value is that we saved a trip to ER, and a possible hospital admission."
Faye Bryant is the nurse manager for ATM. She said so far the relationship with Viterion is "going great. We have purchased the units from Viterion and we rent them to home health agencies and do the monitoring for them. We offer either complete packages or a la carte ... The arrangement has been going on since the beginning of the year." How has it been going? Although Acadian declined to give a specific number, marketing coordinator Michelle Speer said, "We are currently monitoring for 20-plus home health agencies in nine different states at the moment, and these numbers continue to grow on a daily basis."
Acadian on Watch monitors 50,000 accounts in 45 states. In June, the company opened a new hot redundant center, America on Watch in Houston. The 5,000-square-foot Houston center was built by Acadian to accommodate its health, GPS/mobile, administration management, telehealth, and alarm monitoring units and personnel.