NACC rolls out interactive video service

Thursday, May 29, 2003

May 29, 2003

IRVINE, Calif. - National Alarm Computer Center has rolled out a new Interactive Video Monitoring service for its dealer customers that it eventually expects to outpace the revenue potential of traditional alarm monitoring.

With its new IVM offering, and a new IVM manager expected on board in the next few weeks, NACC expects to have about 100 dealers on board with the service at the end of the year, said Steve Baker, president of NACC.

"There is potential here for 25 to 30 percent growth each year" in IVM, Baker said.

While there are already a slew of companies offering interactive video, NACC is one of the first to offer it on a contract basis. Here, Baker expects the greatest growth in the program to come from systems integrators, already heavily involved in CCTV, who are not currently monitoring any accounts.

To facilitate the technology, NACC has partnered with Cascadia, a DVR manufacturer and software developer.