New Five Diamond CS: CIA Security

Sunday, February 1, 2009

VIEANNA, Va.--The CSAA announced in late November that yet another central station had achieved Five Diamond Certification. Commercial Instruments & Alarm Systems, Inc. of Fishkill, N.Y. earned the certification by putting 100% of their central station operators through the CSAA’s Central Station On-Line Operator Training Course.

Available training courses cover virtually all phases of central station communications with customers, law enforcement, fire and emergency services communications centers.

Central station managers interested in undergoing the Five Diamond Certification process can check out the offerings and demo the course for free at