Once, twice, three times verification
February 10, 2005
NORTH CANTON, Ohio - In an effort to reduce false alarms, Diebold implemented enhanced call verification for burglar alarms at its event monitoring center on the first of the year.
Enhanced call verification is a system that monitoring centers deploy when an alarm signal arrives at the station. Rather than notifying the police once a burglar alarm is tripped, the central station tries to confirm the need for emergency services.
Ã¢â‚¬Å“Basically, itÃ¢â‚¬â„¢s just something we decided to do,Ã¢â‚¬Â said Steven Ipson, business development manager at DieboldÃ¢â‚¬â„¢s monitoring center. Ã¢â‚¬Å“ItÃ¢â‚¬â„¢s a benefit and our customers donÃ¢â‚¬â„¢t want to get hit with fines.Ã¢â‚¬Â
Some of the advantages of verification, according to Ipson, are that it reduces calls out to emergency agencies and helps prevent authorities from moving to non-response policies.