Once, twice, three times verification

Thursday, February 10, 2005

February 10, 2005

NORTH CANTON, Ohio - In an effort to reduce false alarms, Diebold implemented enhanced call verification for burglar alarms at its event monitoring center on the first of the year.
Enhanced call verification is a system that monitoring centers deploy when an alarm signal arrives at the station. Rather than notifying the police once a burglar alarm is tripped, the central station tries to confirm the need for emergency services.
“Basically, it’s just something we decided to do,” said Steven Ipson, business development manager at Diebold’s monitoring center. “It’s a benefit and our customers don’t want to get hit with fines.”
Some of the advantages of verification, according to Ipson, are that it reduces calls out to emergency agencies and helps prevent authorities from moving to non-response policies.