Q&A with new Panasonic chief, J.M. Allain

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Monday, September 1, 2008

SEACAUCUS, N.J.--In July, Frank DeFina, the long-time president of Panasonic System Solutions, retired, giving way to J.M. Allain, who was most recently head of global operations at Duos Technologies, and has been a vice president at Adesta and general manager at NetVersant.

Allain agreed to an email interview with Security Systems News.

How has your most recent position at Duos, or other work in the industry, prepared you for running a much larger operation with Panasonic? Do you feel your integration background, also including your time at NetVersant and Adesta, will give you a unique perspective for a manufacturer?

It is not coincidental that Panasonic Corporation of North America sought integration industry expertise when evaluating candidates for the new President of Panasonic System Solutions Company (of America) - PSSA.

Panasonic has a broad and deep product portfolio that spans many different applications for business products. PSSA’s ability to tie them together is a considerable advantage we offer across numerous business categories that allows us to be more competitive in the overall marketplace. In addition to traditional video surveillance system solutions, PSSA is in a unique position to provide customer-driven business solutions and services that add value above and beyond what traditional security
industry-centric manufacturers have to offer.

My personal experience with systems integrators in the security industry as well as the IT and telecom industries provides the basis for an enhanced business model for PSSA. My vision is to capitalize on Panasonic’s proven reputation for technology innovation as a manufacturer by offering enhanced integrated solutions and services that cross-cultivate our core areas of expertise. By working more closely with current and new channel partners and end-users alike, we plan to further expand our presence in the market.

What do you feel an integrator wants most from a manufacturing partner and how do you hope to help Panasonic deliver that?

As technologies continue to converge and the demand for truly integrated systems increases, PSSA’s goal is to provide top tier integrators with solutions that meet end user requirements while delivering improved ROI and lower total cost of ownership. Consistent and open communications with integrators is one of the most important criterion to reach this goal. We must continuously listen to them and end-users to determine their collective needs. And since communications is a two-way street, systems integrators need to understand that it is beneficial for them to work closely with us to ensure that PSSA’s product and technology roadmap will help them build their businesses. PSSA has the ability to offer more than best in breed systems products-we can offer comprehensive solutions.