Security industry player, Interlogix, to close its doors

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Monday, September 23, 2019

HARTFORD, Conn.—Interlogix, part of UTC Climate, Controls & Security, a unit of United Technologies Corp., announced it will “wind down” its businesses in the United States and Canada by the end of this year to focus on their other fire and security businesses, with a company spokesperson specifically naming LenelS2. 

“After a thorough portfolio review of our security business, we have communicated our plans to wind down our Interlogix U.S. and Canada businesses,” Interlogix company spokesperson said. “This decision will allow us to focus on the significant growth opportunities for our other fire and security businesses, including LenelS2.” 

According to Interlogix’ landing page, “running a company is always an adventure,” and while the decision to close a company is never particularly easy, this “adventure” will be halted at the end of 2019, when product manufacturing and order fulfillment will cease. 

“Our products will be manufactured and orders fulfilled through 2019, and will be available for purchase from our distributors and dealers during a well-coordinated transition period,” said the company’s spokesperson. However, dealers should be reassured that support will be available into 2020 and beyond. 

“We will continue to provide customer support related to product technical services, timely fulfillment and comprehensive product warranty into 2020 and beyond,” company spokesperson explained. “Dealers can continue to purchase, install, register and service Interlogix products with complete confidence.”

This announcement comes on the heels of Interlogix relaunching their Security Pro dealer program in April of this year, offering multiple award levels to dealers with benefits increasing with each level. Benefits could include co-op marketing funds, new product samples, extended product warranties and preferential tech support. 

Additionally, Interlogix just launched TruProtect in June of this year, a commercial platform enabling users to scale from a few doors to large, multi-site operations that require custom integrations and in July, paired their technology with UltraSync smart hub and app that notifies home and business owners of water leaks and offers an automatic water shut-off.