SGS collects Phoenix Data

Saturday, September 1, 2007

IRVINE, Calif.--The ability to monitor and collect data on a continuous basis will revolutionize the security industry, according to Hank Goldberg, vice president of Secure Global Solutions (SGS), a company that develops products for central stations. This confidence has prompted SGS's recent acquisition of Phoenix Data Security. Based in Mequon, Wisc., Phoenix specializes in continuous data collection and monitoring for the computer industry. Terms of the deal were not released, but SGS did disclose that the acquisition included Phoenix's 10 employees, support center and technology resources.
"Phoenix brings us another realm of products that are oriented toward monitoring computer technologies and since everything is based on computers these days, these same functional products that do continuous data collection will be able to monitor a variety of security attributes," Goldberg said.
The use of continuous data collection technology will allow alarm companies and central stations to monitor "critical failure junctures" specific to their customers and their businesses, according to SGS.
"This technology is oriented toward commercial use, but could be designed for home applications. Businesses will be able to monitor anything they want including computer monitoring, temperature monitoring, power monitoring or any kind of monitoring that needs continuous data collection," he said.
Phoenix president Bill Brousseau has joined SGS management as vice president of network operations. The addition of Brousseau and other key development personnel will add to the advancement and development of backStage Manager, a linux-based server product, Goldberg said.
SGS recently announced the release of its first product in conjunction with Phoenix, backStage LineTester. This product was designed for central stations to ensure phone line reliability by sending alarm test signals on multiple schedules and the ability to test 2,000 lines in four hours (a UL certification requirement).
In addition to an increase of development resources, the acquisition of Phoenix has added a critical Network Operations Center in Milwaukee that monitors more than 5,000 points of data collection for more than 25 customers.
"Having a 24-hour support center staffed with high-level personnel who are all certified network people who understand software is critical as we look to globally expand our business," Goldberg said.
As SGS looks to expand its business and introduce continuous data collection products to the marketplace, the integration and application of these products could advance the offerings of alarm companies, Goldberg said.
"We think continuous data collection fits naturally into the concept of security. This kind of service complements the traditional burglar alarm type of messaging, but now companies will be able to offer customers a lot more data and information about what's going on," Goldberg said.