SIAC endorses enhanced call verification
November 25, 2004
NEW YORK - The Security Industry Alarm Coalition announced its endorsement of enhanced call verification at the ISC Expo East earlier this month. At the same time, SIAC discussed the development of a new centralized national ordinance tracking database.
Enhanced call verification is a process that requires a monitoring station to contact its alarm user to confirm if an alarm warrants police dispatch. The policy does not advocate that panic, or other such alarms, be verified before dispatch.
Under the name of Ordinance Tracking Information System, or OTIS, the association intends to host a database that features alarm ordinances and alarm dispatch policies for Canada and the United States. OTIS is slated for launch during the first half of the year.