U.S. Monitoring watches over dealers, adds video

Thursday, September 7, 2006

OKLAHOMA CITY, Okla.-- U.S. Monitoring, based here, depends on its nationwide dealer network when determining services to offer. If a dealer sees something in New York that isn't currently offered in Oklahoma, said Aaron Girard, general manager at the central, "we check it out."
The relationship this UL-listed central has with dealers bodes well for its new offerings in video monitoring and video verification and two-way audio for medical monitoring, which the company rolled out this August for customers.
"This is the wave of the future, especially with everyone going with some sort of video verification out there," Girard said. "[End users] think it is really neat that they can see video clips of an alarm. If they ever need anything there, they can send it to the agency and have a direct copy of the person breaking into the house."
The service includes manufacturers' platforms such as OzVision, Bosch, Ademco and DSC and integrates into the central's automation software, Girard said. With this technology, "the operator doesn't have to go to anything else to see the activity. It pops up right on their screen."
Prior to the roll out, Girard said that his dealers came to him with many questions about the new technology and services. He added that dealers and customers have seen it on the news, as more authorities having jurisdictions turn to ordinances with some type of alarm verification.
For more on this story, see the October issue of Security Systems News.