Vivint president Alex Dunn to step down

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Thursday, March 5, 2020

PROVOST, Utah—Vivint Smart Home Inc. announced that Alex J. Dunn is stepping down as president of Vivint Smart Home after 14 years at the company. He will remain an advisor to the company through March 2021. Scott R. Hardy, Vivint’s chief operating officer, will assume many of his day-to-day responsibilities.

"I am deeply grateful to Alex for helping Vivint become a leading smart home provider," Todd Pedersen, CEO of Vivint Smart Home, said in the announcement. "We thank him and wish him continued success in his future endeavors."

Additional management changes announced include:
•    The promotion of Dale R. Gerard to chief financial officer. Gerard had been serving as the company’s interim chief financial officer since October 2019 and has served previously as the company’s senior vice president of finance, investor relations and treasurer since 2010.
•    Todd M. Santiago appointed as chief revenue officer, overseeing marketing and all revenue-generating channels. Santiago had been serving as executive vice president and general manager of retail. Before joining Vivint in 2012, he was CEO of 2GIG Technologies which launched the first touchscreen panel for the home in 2009.
•    JT Hwang appointed as chief technology officer, responsible for leading the Vivint Innovation Center, which encompasses all of the company’s technology and product operations. Hwang joined Vivint in 2008 and previously served as the company’s chief engineering officer and was the key architect of Vivint’s cloud infrastructure.

Matthew J. Eyring, executive vice president and general manager of inside sales, and Jeremy Warren, chief technology officer, are leaving to pursue other opportunities.

"We’re incredibly fortunate to have a deep bench of leadership experience in Scott, Dale, Todd and JT," said Pedersen. "Each has been instrumental in providing exceptional customer experiences and driving growth for many years. It’s an exciting time to be in the smart home market and these talented leaders will continue to play strong roles in our ongoing success."