Chicago drops zero tolerance false alarm bomb on businesses

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01/06/2009
The City of Chicago recently (I heard about a notice being posted on the city's website on Dec. 30) and quietly enacted some radical changes to their False Burglar Alarm program. These quiet and sudden changes have been meeting with some resistance. Chuck Mishoulam, owner/president of Chicago-based Alert Protective Services, Inc., said the changes are not only sudden, but extreme. “It’s pretty radical … We’re all a bit taken aback by it,” Mishoulam said. “It’s a big deal. People make mistakes, and come in and can create a false alarm—an employee, an owner, or whatever the case might be—and I think having the three free passes before was just a better way to do business … You know there’s a human factor involved here. It’s not just an equipment thing … so people have to have the ability to have some wiggle room to make a mistake. So the three free ones gave people enough warning to know `I’ve only got three of these things, so I should be careful.’ But you hit somebody with a $100 fine and an administrative hearing and that all takes time for people.” This is one way to assure that people maintain and test their alarm system, I guess.