First day at NFPA: SimplexGrinnell and Tyco split; Siemens guarantees no false alarms; and social media ROI
How the Tyco International split this fall will benefit SimplexGrinnell; Siemens’ no-false-alarm guarantee; and how to maximize your ROI using social media are among things I learned about at my first day here at the annual NFPA Conference & Expo, being held in Las Vegas this week.
I started Tuesday morning at a pre-show reception where SimplexGrinnell president Bob Chauvin talked about Tyco International’s pending split into three publicly traded companies Oct. 1. The new companies will be ADT North America residential security business, Tyco Fire and Security, and Flow Control.
SimplexGrinnell, a Tyco International company, will be part of Tyco Fire and Security, “a global, mostly commercially-focused fire and security company,” Chauvin said.
“I think for us and for the life safety industry it means some very positive things,” Chauvin said. “What one is that we’ll be the only pure-play company that is singularly focused on the commercial fire and security business globally. Many play there, but I like to call it the privilege-of-focus opportunity: We have the opportunity to uniquely focus just in the life safety and security business.”
Secondly, he said, “SimplexGrinnell will be a significant part of this new company,” which he said is expected to do about $10 billion in sales, have almost 70,000 employees in about 1,200 locations and serve about 100 countries.”
Chauvin said he was excited and predicted that “our business will thrive with the change.”
SimplexGrinnell also was touting its eservices platform at the show, which it described as an “advanced suite of integrated web-based technologies can provide more value to customers through improved efficiency, added productivity, and lower life-cycle costs.”
Over at the Siemens booth, that company was promoting its long history of innovative technologies and its no-false-alarm guarantee.
Ron Ouimette, a Siemens product manager, said Siemens believes it is “the only company in the industry that offers a no-false-alarm guarantee. If trucks are rolling and there’s no fire, we pay.”
Company officials said the company has had that policy since 1997 because Siemens is so confident in the quality of its products.
Among the products the company is promoting at the show is its new ASAtechnology. ASA stands for Advanced Signal Analysis and its fire and fire and carbon monoxide detectors use “state-of-the-art forward/backward light scattering technology,” the company said.
The detectors also have two thermal and two optical sensors. All those features, combined with a built-in algorithm that allows for detection profiles that can be easily tailored for spaces as diverse as an office and an industrial warehouse give them very fast, reliable detection capabilities, the company said.
I also attended an educational seminar titled “Taking Your Social Media Presence to the Next Level.” It featured Lauren Backstrom, NFPA social media manager, and Michael Hazell, division manager, Web, for NFPA.
Among the surprising things I learned is that baby boomers aren’t as social media averse as we’re often made out to be. Backstrom said that while 89 percent of the members of Gen Y use social networking, and 79 percent of Gen X use social networking, baby boomers aren’t too far behind at 72 percent.
In fact, Backstrom said that boomers are “the fastest growing adopters of social media at this point.”
That’s something to think about when figuring out what customer bases you want to reach through social media.