Foreign correspondence

I love the way the Internet connects us with the world. Here's an email I received last night:
I know your busy but is there any chance you could tell me who the CEO of ADT in Boca Raton HQ is? Even better would be an email address. They are messing up my house alarm in France (yes France) and I can't find who is in charge of their International operations. No one in France cares. Many thanks if you can help. Regards. Guy Laurence
I told him to call John Koch, but I didn't give him his email (partly because I was too lazy to look it up - I think we have it somewhere - but partly just because it didn't seem quite fair to John). I'm very sorry to hear that no one in France cares. I've always found the French to be very caring people.