Monitoring: The argument for wholesale

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11/16/2016

YARMOUTH, Maine—Throughout the year one topic has been cropping up: the benefits of switching to a wholesale central station.

Several companies this year have opted to pick a third party monitoring center over continuing to operate their own central; RFI Communications switched to Rapid Response in March, Red Hawk Fire & Security partnered with Affiliated in October and recently, Comtronics switched its monitored accounts to NMC.

Some of these companies said that the move allowed them to refocus on the core of their business.

One thing that each of these companies highlighted is new-found flexibility and the ability to focus more heavily on offering new services and technologies to their customers. Specifically, these companies highlighted offerings such as mobile services and video verification with I-View Now.

This has been a pretty hot topic in the industry, it seems. I know if came up at CSAA’s annual meeting in the panel entitled “Owning vs. Contracting – Future Trends for Monitoring Centers.” I’d like to hear your opinions; Is this trend going to continue? Feel free to check out our most recent News Poll to share your views on the business benefits of either third party monitoring centers or operating your own central station.