Monitronics launches new Site
Monitronics announced on Jan. 28 the launch of its new customer-account interface, MyMonitronics, aimed at bolstering the companyâ€™s online service offerings. The move follows on the heels of the sweeping overhaul of the companyâ€™s main website, www.monitronics.com. According to the press release, MyMonitronics was built in direct response to customer feedback. MyMonitronics lets users pay bills, download product user manuals, enroll in direct debit payment programs, and take advantage of business-referral rewards programs, among other features. The site also features video testimonials from Monitronics customers from across the country, and provides targeted alarm product information aimed specifically at families, single parents and seniors.