New ISP group to host webinar


Installation and service professionals: Listen up. A new one-of-a-kind group formed just for you is about to hold its first webinar.

I’ve written before about the Installation & Service Professionals Group, one of two new groups formed earlier this year by the Electronic Security Association. The ISP group, which the ESA says is the first of its kind, and the Sales & Marketing Professionals Group held their inaugural meetings this June at the ESX show in Charlotte.

Now, the ISP group is holding a webinar on Wed., Sept. 14 at 2 p.m. to discuss the results of a research survey that was conducted earlier this year. Sounds like some valuable information will be discussed.

Here’s more from the release:

This survey reveals relevant information about standard installation and service practices of ESA member companies and helps identify areas that are most important to ESA members in everyday business.

The survey also benchmarks ESA companies against peer companies in areas such as skills assessment, training, technician certification, productivity, labor management and information system solutions for the installation and service disciplines.

Led by Mark Grossman, vice president, branch operations, ASG Security, Beltsville, Md. (chair); and Trevor Block, vice president of field operations, Guardian Protection Services, Warrendale, Pa. (vice chair), the ESA ISP serves system design, installation and service staff of security integration companies, including vice presidents, directors and managers of installation and service and other leaders.

To register for the ISP webinar, go to Membership in ISP is free for employees of ESA member companies. For more information, contact Jaclyn Sion at or call (888) 447-1689.