A security system that calls you, but has no monthly fee?! Read on...

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10/27/2008
this press release on prlog.org this morning, and since I'm the new monitoring maven here at SSN, I had to read on. The press release advertises a security system that seems to promise the same sort of live protection offered by a system monitored by a central station, but with no monthly fee. Here is an excerpt: Is It Possible To Have A Home Security System with NO MONTHLY FEE that Calls YOU? Yes! Instead of a costly monitoring company calling the police, the person receiving the call is notified immediately and can call the police. Practical and highly effective security -- what a novel concept. Maybe it's just me, but first of all, it's not the fee that calls you... (curses upon the dangling modifier! I will always be an English Major at heart) I would rather have professionals whose job it is to watch my property watching my property and making the distinction of real versus false alarm. That would be better than to have a motion detection/intrusion system call my cell/work phone every time something trips the system. "The person receiving the call is notified immediately and can call the police." What does that mean? Isn't that like saying the system calls the person who is called and then they can call the police? One of this system's selling points is that instead of professionals monitoring the situation and making the determination of whether or not to notify police (a real, verified intrusion), the proud owner of the system gets to make that determination themselves since "they can listen in to [the] house directly through the Protector Plus Voice Dialer." So let me understand this... another of the system's selling points is the 85db siren screaming as part of the intrusion alert. I'm supposed to be trained enough to listen in over a control panel based microphone and discern, through 85 decibels of siren, the sounds of a potential criminal in my home? Aren't criminals, by their nature, kind of sneaky and silent. I should certainly think that the 85 decibels of sound coming from my alarm system would mask any ambient sound I might be able to hear that would tell me "Yup, that's a prowler!" as opposed to "Nope, that's just the cat." The problem is that in most communities, due to the... pardon my pun... alarming number of false alarms security systems can send out, police are now requiring verification of alarms before responding. That means that the police probably will not go to your home when you call them and say "I don't know what's going on. My alarm system called me and I listened in for an intruder through my Protector Plus Voice Dialer system... No, I couldn't see anything ... No I couldn't hear anything other than the siren..." So what that means is that rather than a professional company with alarm monitors trained to make the false versus verified determination and contact the authorities, you could be stuck getting a whole lot of 85db siren calls while you're at work. Oh, and if you get sick of answering that blaring call every time the cat knocks something over, the system also has a call list of three other people who are called automatically every time an alarm is triggered. So you can share that love with others like your parents, or your neighbors or your spouse or someone else who will have just as little idea as you as to whether it is a false alarm or a real intrusion. Don't get me wrong, an alarm system is an alarm system and is better than no system at all. But to market this system as one which calls you, and therefore liken it to a monitored system, is somewhat misleading. Caveat emptor, I guess.