SentryNet shares the credit

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10/01/2014

When I spoke last month to SentryNet’s Kurt Erdman and Alain Jamet, national sales manager and vice president of operations, respectively, both characterized their central station as an “activity hub” that would perform the dual task of promoting new technologies and keeping security professionals attuned to broader trends affecting the industry.

Given that approach, it’s not surprising that the information the company blasts out often reads like a hybrid between a news release and, well, news. A good example of this surfaced last week when the company summarized an episode in which all the interdependent parts of a security plan interacted properly to snuff out a crime in progress.

At 1:30 a.m. on August 11, an alarm was received from the Nashville Armory, a popular firearm complex housing a shooting range and a stockpile of weapons and ammo. Responding to the alarm, police pursued and caught a pair of burglars who had managed to make off with a haul of weapons and ammo valued at more than $10,000. Video surveillance recorded both subjects carrying out the crime, the SentryNet release noted, citing a report from the local Fox affiliate in Nashville.

The summary goes on to highlight myriad behind-the-scenes measures taken to help foil the crime, crediting everyone from the end users, the technicians, a locally owned alarm company (C.O. Christian and Sons), an integrator (Herring Technology), and SentryNet’s own central station and staff with performing their specific duties with aplomb.

“Those of us who are in this business understand the synergy and combined effort that took place behind the scenes in this story,” the SentryNet release noted. Well said. A successful security operation is an ecosystem, sustained by the efforts of people who sometimes never physically cross paths. It’s good to see that fact highlighted, and the credit for success shared.