Top monitoring topics in 2017

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12/20/2017

YARMOUTH, Maine—Now that we are in the second half of December, it seems like a natural time to look back over the year and some of the common topics from the monitoring side of the industry in 2017. 

The Monitoring Association had some notable developments this year, including changing its name from CSAA in March—a change made to better portray the focus of the organization.

It was great to attend TMA’s Annual Meeting this year. You can read an overview of that event here. At the close of the meeting TMA welcomed its new president, Ivan Spector, president of Montreal-based Sentinel Alarm Co., along with several other officers. You can read more about that here.

And, more recently, TMA announced its new Level 1 training course for monitoring center operators.

PERS, yet again, was a big topic of the year.

Affiliated Monitoring held its second annual Catalyst conference in Miami in mid-May, examining the sales and marketing aspects of the PERS industry.

AvantGuard held its fourth PERS Summit in late September, in Park City, Utah, covering a variety of topics.

Medical alert provider Medical Guardian also announced a change-up to its branding and marketing, looking more at overcoming one of the biggest obstacles in the PERS industry, which is “the perception of the service,” according to company founder and CEO, Geoff Gross.

PERS manufacturer Freeus also started a dealer education initiative. There were also some acquisitions announced; VRI made a purchase in the PERS space, as did Tunstall Americas, and GTCR was purchased by a private equity firm. PERS company ONKÖL started production.

There were also a few notable hires and role changes at monitoring companies: Security Partners named Randy Hall as its president, Justin Bailey became the president of AvantGuard in addition to being its COO, MONI’s Bruce Mungiguerra was promoted from SVP to COO, and NMC recently hired Nicola Oakie as its new director of national sales.