World's biggest security company goes Five Diamond

I just got a press release from G4S. It looks like their new video monitoring and data center, located in beautiful Burlington, Mass. just achieved CSAA Five Diamond Certification. Good for them. I've got calls out to Jerry Cordasco and Celia Besore for comment and I'll continue to report on this story.


Congratulations to them! It is a lot of work and dedication to earn the Five Diamond status. Alarm Detection Systems has accomplished having all dispatchers 5-Diamond, Level II certified. Continuing education in the industry is key for everyone. Congrats again.

I've undergone the level I training and have begun the level II training. There is A LOT to know. Congrats to all who undertake the challenge. Standards and certifications benefit the whole industry. By the way the follow up to that original blog post can be found here: