SSN Newspoll Start date: 10/29/2010 End date: 11/5/2010 Short Answer: In this economy, many installers who do fire installation find current customers are their best customers. That being the case, many fire installers find service is king and believe high level training is the gateway to good service. How do you feel about high-level training? [...]

Louder? How about lower? Studies show lower frequency alarms are easier to hear; carries implications for new sounders, power supplies and mass notification systems By Martha Entwistle If you can’t hear a person speaking, you’ll typically ask them to speak up. Louder is easier to hear, right? That’s not necessarily the case with smoke alarms. [...]

By IMS Research Over the past few years, growth for ASDs has centered on the electronic data processing and telecommunication industries. Increasingly, ASDs are now finding their way into more applications including coal mines, high-rise buildings and sports venues. The market is also beginning to see a new influx of local manufacturers who are attracted [...]

Joe Siderowicz helps companies build their service business By Martha Entwistle Scott Dulaney, president of Performance Systems Integration in Portland, Ore., is very happy with the ROI he’s realized as the result of an investment he made in his fire services business about 18 months ago. “Our margins have gotten better, the peaks and valleys [...]