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by: Daniel Gelinas - Thursday, January 20, 2011

It's a "Tale of Two Toms" from competing NRTLS! (yes, it's a Dickens reference... I was an English major... What do you expect?)

CSAA's executive director Steve Doyle said it wasn't intentional that the two webinars were two competing NRTLs back to back. "We always reach out and try and see who would be most appropriate, and this is just the way it lined up," Steve said.

There're two free webinars coming your way in the near future. They promise to provide oodles of info and probably entertain as well. One is moderated by Intertek's Tom Connaughton and the other by UL's Tom Presnak. Both Webinars will be available for later viewing.

The CSAA has two webinars on tap for the immediate future. The first is slated for  Feb. 23 at 2 pm EST. It will be presented by recently CSAA-approved NRTL Intertek and is titled "Third Party Listings for Central Stations."

Seems appropriate that they would want to educate the masses on their choices for options when it comes to what third-party listing means, and the benefits that it provides to a business and to the industry.

The webinar will be presented by Thomas Connaughton, global business manager of life safety and security for Intertek. Tom and Intertek fought the battle for recognition for a while (here he his sitting down with SSN editor--then managing editor--Martha Entwistle at ESX '09). I sat down with Tom at ESX in Pittsburgh last June. He's a heck of a nice guy and very passionate about what he does.

CSAA says "You'll learn about your choices in selecting a listing agency (NRTLs) and how you can partner with them to reduce the stress of the listing and auditing process. Attendees of the webinar will take away a basic understanding of the standards, requirements and listing process, and learn about the common pitfalls." 

The second webinar is due to take place on March 23, at 2 pm EST, and will be presented by UL's Tom Presnak. Titled "Understanding Your Local AHJ and Creating An Effective Working Relationship," CSAA says the webinar "will help to provide insight into best practices in working with the local AHJs, the steps you can take to improve your working relationship with AJHs, and tools/programs at your disposal that can provide you the best odds of long-term success."

Sounds like a good piece of education. Presnak is a 25-plus-year veteran of Underwriters Laboratories who performs evaluations and audits of fire alarm companies throughout the United States. 

"We have gotten very much involved in standards and with AHJs and with education," Steve said. "We've learned that as we got into the business of doing Facebook and Wikis that participation in social media and online education is staggering."

CSAA's new director of marketing and communications Monique Silverio said the importance of education couldn't be overestimated. "One of the nice things about these webinars is that we're able to tap into the expertise of our members," Monique said. "They have this knowledge and they want to share this knowledge." Monique replaced former CSAA director of marketing and communications Celia Besore.

I covered the last UL led CSAA webinar on UL 2050, which was presented by UL's Pete Tallman (also a heck of a nice guy).

For more information about the new CSAA webinars, contact Monique at 703-242-4670, ext. 16.

Next ontap, according to Monique, will be a webinar related to social media in May. Stay tuned for more info as it becomes available. 

by: Daniel Gelinas - Thursday, January 13, 2011

I love it when my stories and blogs get comments... I recently did some writing about Verizon debuting their first home automation/security solution. I also wrote about them poking around at ESX last year, and that got a lot of commentary.

My recent writings about Verizon also prompted some reader comments. Actually, my most recent blog on Verizon was me publishing some remarks from ESX chairman George DeMarco. He had a lot to say, and one reader prepared a lengthy response.

First, however the commentary on the Verizon story.

Lee Jones of Support Services Group forecasted a similar result for Verizon as for other telcos and cable TV providers who've tried home security in the past.

"Current CATV and Telco management have a short memory. They forgot why they got out of the private security business during the early 80's. Overwhelming customer relations issues and more lawsuits than they ever experienced in their entire core business," Jones said. "They also forgot that local law enforcement is the critical third leg of the tripod, which is weaker now than when they made their exit. In my opinion the next generation of the alarm industry will be the benefactors, by the rewards for their massive investments and for cleaning up their huge mess."

Valid points. Others I've spoken with have also said that telcos regulary forget how complicated it is to be in the security business.

Commenting on my DeMarco blog post, Neil Licht from International Electronics, Inc., had a lot to say.

"This may not be a 'popular' answer but it seems to need a realistic answer re: Telcos in the security space.

I'll focus on 2 things. 1. Technology and the Telco's advantages, and 2. So what do we do in the face of this challenge? Technology, simple linked connectivity via web, IP - its was inevitable that the already tech connected and savvy Verizon would do this," Neil said. "Telco entry into the Security space is very different today than the past attempts from utilites like telcos because, as Verizon's fios bundles show, Telcos now have the easy and wide spread ownership over connectivity, necessary infrastructure, networking power, bandwidth management, wired, fios (fiber), international reach, wireless capability, understanding and managing types of services and signals like video, digital, analog and integrating them as 'if then.' For Verizon et al, its simply just another IP-network deployment to be added over their existing infrastructure."

This is an interesting point, and one that was made to me by NextAlarm's Tom Reed. Tom told me back in a November 2010 call that it would all come down to who controled the portal.

"I believe at the end of the day it’s either going to be big service providers or big retail who are going to be the portals for allt he IP services going into the home. We want to be the security guy in there," Tom said. "All we want to be is the guy with the alarm. And today, if we have to partner and help to make that happen, we’ll partner and share cloud capability ... NextAlarm’s never going to control the portal… it’s always going to be Comcast. It’s going to control phone, cable, internet, IP, smartgrid, security, home automation. Whoever is controlling the pipe into the homewill control the portal for all these services."

Neil goes on:

"We can relate to this as the task because of how we have shifted our systems deployment through the IT side of our customer's connectivity and networking so Verizon's comfort with knowing that's all they need to do should not surprise us," Neil said. "With offerings like bundled fios connection, verizon simply means adding just another channel. They already are expert in specifically identifying subscribers and managing them. In this case, unlike the past, it really may be a simple matter of adding the option and then harvesting it through their existing capabilities in managing data via IT-networking."

DeMarco also mentioned the simple process of Verizon leveraging their sizeable, built-in audience.

"I'm not sure that a fight against this trend can be mounted or succeed. Given the changes in connectivity, IP involvement, network structures, interoperability, enormity of managing so many varied bandwidth issues, CCTV, you name it that are now how security management systems get the job done, the Telcos now already own and have all that interconnected technology management in place. Video, ISP, web, wireless, land line, even wireless hot spots that replace the 'cable-fios' set top boxes, phones in place, lines in place plus the server and cloud capacity to make it all work," Neil said. "In fact, the wireless phone with the new G4 network has the infrastructure to easily join into the security management zone, carry and manage all of these signals accurately, tap into annunciate, notify, interface commands to systems, record, archive recall video or other activity on demand fast and allow for immediate annunciation/interactivity/integrated reaction."

Clearly, Verizon has a technology edge... And, like Tom said last November, they're already in a position where they're more in control of the new pipeline (broadband) into the home.

Neil continued:

Point 2. So what do we do now? What Verizon et al do not own is the knowledge and specific licensing for low voltage home or commercial security. What they do not own is the sales analytical skills to design, tailor, create and then sell the need-solution services that physical security management is all about. They surely do not have the people side of a central station monitoring-response ability in place or infrastructure in place nor would they want to spend money to build it. Can you see them trying to understand codes, AHJ's and UL listed central stations or other requirements?" Neil asks. Good point, Neil. One thing I learned in undergoing CSAA's operator training is how important human/human interaction is in the security industry.

"We have and offer that expertise and infrastructure and can partner as the provider and even manager of that side of things so they don't have to expend a fortune trying to do so. That's a giant joint venture ROI-Profit-Time to Market partnering chip in this whole equation re Verizon going into the security business and its our chip. In one sense, we own the key to Verizon's ability to gear up and make a profit without having to hire a gazillion people. Let's go use it proactively via partnering and this chip being the reason for and how we make that partnership happen. If I were seeing this trend, I would be going to my telco and proactively partnering, offering my security expertise as their key to what they are missing (above). That lets them do the tech innovations and remain in their comfort-expertise zone and YOU-We still do the expert provider side of the success equation, our comfort-expertise zone. In fact, this may even be something that should be industry wide initiative that can assure continuing value and growth for us who are in the alarm, physical security industry instead of a giant head on clash."

Kind of reminds me of George DeMarco's warning: Eventually, they're going to get it right, unless the rest of the industry steps in and seizes the opportunities for partnerships.

Neil says as much in his concluding remarks:

"Rather than fight the 'giant' and their capabilities and cash availability, we instead pro actively go create this win-win partnership with the Telcos. Technology is the key and Telcos have all of it under 'one roof' working together, managed together, interoperable together and converged together. What they do not have is the true understanding of what security is all about, what consumers need and we do. In essence then, we have and hold what they need for success."

You heard the man: Get out there and sell your relevance. Seek out and exploit the partnership possibilities.

 

by: Daniel Gelinas - Thursday, January 6, 2011

I have been following Verizon's nudgings around the security industry since I met one of the company's marketing folks at ESX in June. And now that they've unveiled their new Verizon Home Monitoring and Control solution at CES in Vegas, I've got the story on that as well (just take a look at our top story on today's newswire).

In my research on the solution and in my interviews of the key players and industry commentators, I turned to security industry mainstay, George DeMarco who is the chairman of ESX.

George assured me he'd been talking about this kind of thing for quite a while and promised to get back to me as soon as he'd had a chance to do a little looking around of his own. As promised, George got back to me in an email at midnight of Jan. 6, the day CES dawned in Vegas. As luck would have it, I just happened to be going through my work email at the time (George and I are THAT devoted to security!) I've included select portions of George's remarks in my general Verizon story, but I felt that his response--more than just a simple few remarks--constituted a cogent and thought-provoking look at the way the winds are blowing. So compelling was George's response that I've decided to include it in its entirety below. Please enjoy George DeMarco's take on the changing state of the security industry, and what we should all be thinking about.

The electronic security industry has been going through a metamorphosis for some time. This is a result, in my opinion, of the advent of Fortune 500, multi-national and large, well-funded companies over the last ten years. Recently, we had Ascent Media, a content provider for media and entertainment services, entering the security monitoring business in a huge way. Now we have Verizon, with a market cap of $106 billion, announcing their official entrance into the "connected home" arena, offering cameras, motion sensors, smart door and window locks and energy efficient devices.

What we are witnessing is the evolution of the industry, being driven by new players focused on penetrating a very large market opportunity or increasing their customer share. Energy savings and remote access into the home will become a huge driver for homeowners in their buying decisions and Verizon recognizes this value proposition for their customer base. It is fast becoming a race to capture the attention of customers interested in convenience, savings and security, and consequently capturing the recurring revenues associated with these services.

ESX chariman George DeMarco

Technology is allowing suppliers and service providers the ability to deliver more desirable products and services that offer more powerful solutions for end-users. I believe these newest non-traditional players are "thinking on the fringes" of the box and are ready to storm the castle so to speak. The question is can companies, such as Verizon, deliver that personal touch expected by so many end-users. And, of course, from a regulatory aspect, is Verizon prepared to go it alone or will they be partnering with the industry. The industry says past history has proved that these companies have failed miserably; however, past history is no guarantee of future performance. From my viewpoint, I think competition is a good thing ... just don't underestimate your competition.

Think about this ... Verizon has 93 million customers nationwide. This number is extremely compelling as they develop their go-to-market strategy and uncover their execution results. How many of their customers own homes?  How much will it cost them for lead generation? How effective will they be penetrating their own customer base? What is their current bundling strategy? What is the percentage of customers that choose all their available services in a bundled offering?

This is where I offer words of caution ... be careful, be very careful. At some point, they will get it right and many alarm dealers and integrators will simply say what the heck happened. The current business environment offers a great opportunity for long-time industry professionals to reevaluate their game plans and consider writing new play books to effectively compete at a higher level, no matter who your competition is, today or tomorrow.

by: Daniel Gelinas - Tuesday, January 4, 2011

I wrote a story a while back about Baltimore-based AlarmWATCH doing some creative dealer incentives. They brought competing dealers out for a day of tailgating and football. Now this morning I came across another monitoring company setting up some friendly competition with a cool payoff for dealers.

SentryNet's sending dealers on a cruise to Cozumel...

"SentryNet is planning their annual dealer conference in 2011 and has booked cabins and meeting space on the Carnival Elation for their dealers and the few lucky vendors who sign up.  Dealers are earning their tickets to get on-board by doing what they do anyway; putting accounts on-line with the industry’s best independently owned monitoring station.  They receive bonus points for using enhanced services and attending industry meetings, on a state and national level."

That's cool. Sounds like a nice way to encourage dealers to get out and grow their businesses.

"We have been gathering our dealers annually for the past 16 years in different locations to educate, entertain and celebrate. These annual dealer seminars are usually held at fun locations so we can get together for two or three days. We provide CEUs, with a mini trade show in an atmosphere that encourages our dealers to share success stories and network with colleagues. Many dealers have established and maintained friendships over the years at these meetings. It also gives vendors and dealers a chance to network one on one in a relaxed atmosphere that helps build the personal relationships necessary for doing business together. Vendors usually sign up early to get a good space and a chance to be on the agenda for panel discussions or CEU classes," said SentryNet VP of operations Michael Joseph. "The prime locations are our way of thanking our dealers for their business. Past years have included locations at resorts, casino’s, and historic venues; generally in the southeastern US. Last year’s event was held in Clarksdale, Mississippi, 'the birthplace of the blues and home of Morgan Freemen’s Ground Zero Night Club.'"

The ocean-bound dealer conference will include a mixer and mini tradeshow as well as class time for those dealers and employees who need to attain their NTS CEU’s for licensing renewals.

“We believe this will be our best attended and most remembered conference,”  David Avritt, president and owner of SentryNet said in the release. “We stress to our dealers when you work hard, you have to learn to play hard and in the end you will succeed.  This is just one way we can assist them in the process.”

More information on SentryNet’s 2011 Dealer Conference can be found at SentryNet's site.

 

by: Daniel Gelinas - Tuesday, December 21, 2010

So, I've been doing a lot of writing about Monitronics, lately. I wrote about two recognitions they got from market research company Frost & Sullivan in the last couple weeks. And then on Friday, the announcement came out that they had been acquired by holding company Ascent Media for $1.2 billion. That's a lot of cash... And a lot of due diligence looking into a company that, according to Ascent CEO William Fitzgerald, "has grown revenues and EBITDA organically for 16 consecutive years." Nice work guys.

I first started writing about the possibility Monitronics would soon sell back in August and at the time, Jennifer Holloway predicted the company's sale before the end of the year. Spot on, Jennifer. Spot on.

Now just today, I received a press release that Monitronics has been pitching in on the charity front. That's another favorite blog topic of mine: taking a look at what security companies are doing to help those in need.

Deion Sanders’ nonprofit, PTA (Prime Time Association) hosted its annual Christmas party in Fort Worth to deliver donated gifts to 7,000 children and their families on Saturday, Dec. 18. Monitronics was represented by Lakesha Moore, and Travis Prater. During the event, needy children were provided with toys and clothing.

From the Monitronics release:

"We are less than a week away from Christmas, but Santa came early for many children on the 'nice list' Saturday. Monitronics and Deion Sanders’ nonprofit, PTA (Prime Time Association) joined forces, once again, to deliver smiles to local children."

Good work guys. Again, from the release:

"'PTA believes that one of the most lasting experiences in childhood is Christmas—each and every child deserves to have that experience,' said Sanders. “With the help of companies like Monitronics, we are able to reach more and more local children every year.'”

Prime Time Association is a 501(c)(3) nonprofit organization founded by Deion Sanders in 2008. Their mission is to serve communities by reaching and teaching youth through sports and education. They promote positive self images and invest in the mental, spiritual, physical, financial, and overall well­being to build stronger kids by reinforcing education.

by: Daniel Gelinas - Thursday, December 16, 2010

So I was scouring my inbox this morning and came across a Google Alert that claimed to link to the most annoying alarm in the world... Obviously, I had to check it out.

The alarm project is from the U.K.'s Alarm Monitoring Company and consists of a home alarm rigged together with a gaggle of vuvuzelas... you know those annoying airhorn thingies Europeans like using at soccer games?

I have to admit it's pretty dang funny... and effective... When I played the YouTube video, half my office evecuated.

I really like the dry erase board in the video. Reminds me of my first day here at SSN when former editor Sam Pfeifle broke out a bevy of dry erase markers, sat me down in the conference room and illustrated the security industry for me and all the different spokes and verticals in all it's wacky, interconnected glory... I still don't really understand the whole picture, but I'm getting closer every day.

Hurray for innovative new alarms. And hurry for companies that put a little humor into something they obviously love doing--protecting lives and property. I've blogged about security videos before. It's a fun way to bring some light into the industry. I also blogged a while back about, Nasuni, a cloud storage company that was putting a little humor into it's industry through video. I tried to embed the video below, but our new CMS wouldn't let me. Well, click on the link to the vid on YouTube above. Enjoy! With your computer turned way, way up!

by: Daniel Gelinas - Tuesday, December 14, 2010

I got a press release from Iverify today. A select group of Iverify employees and family members are coming together to help out a good cause.

From the release:

"Team Iverify, the cycling team sponsored by Iverify.US Inc, the Charlotte NC based video monitoring company,  is pleased to announce it has delivered a donation in the amount of $31,250.00 to the Pan Mass Challenge.  The donation will support   cancer research at the Dana Faber Cancer Center and help support the costs of families with children being treated for cancer.

"The Pan Mass Challenge is the oldest extreme fund raising event in the country. Over 5000 bicycle riders cycle 192 miles in two days starting in the Western Massachusetts town of Sturbridge and ending on the tip of Cape Cod in Provincetown. This year the PMC riders raised and donated $33 Million to the Dana Faber Cancer Institute."

That's pretty cool, I have to say. Security Systems News started the Security 5K--a 5k road race that raises money for Mission 500--at ISC West and expects the race to be even bigger this year than last.

It's nice to see security companies pulling together and helping out those in need. I've done some writing about such initiatives before.

Again from the Iverify release:

"In their fourth year Team Iverify and its riders, Beckie and John Beaupre, Kristan and Will Ash, Eric and Kim Kohler and Iverify CEO Mike May and his wife Tricia, trained for several months in anticipation of the ride.

I interviewed Mike May recently for a story I did after Mike selflessly intervened in an altercation to save the life of a stabbing victim. Pretty intense stuff.

“We are very proud to be able to join thousands of other riders and great organizations like the Jimmy Fund and the Boston Red Sox Foundation in support of the research funding for the defeat this terrible disease," Mike said in the release. "Nothing touches us more and inspires us to make that long ride than the smile on the face of our 17 year old Pedal Partner, Jennat Mustafa, a survivor of Non Hodgkins Lymphoma. We would like to thank the hundreds of folks who worked with us and donated to Team Iverify. You make the difference and deliver the results for our team.”

Good luck in the race guys!

by: Daniel Gelinas - Thursday, December 9, 2010

So we're getting ready for our next news wire and preparing to design and lay out our next issue of Security Systems News. That means I gotta be sure all my ducks are in a row...

Plenty of breaking news for the wire on Thursday ... Check!

The top monitoring beat news for my monitoring section ... Check!

A handful of interesting general news stories ... Check!

Special features like How I Use My System and Stats ready to go ... Check!

SSN's hard-hitting NewsPoll for the January issue with lots of chartable data and insightful comments ... Che-- Wait a minute!!!

I got all the data and have some beautiful pie charts now for the January issue and for the premium section of SSN... however, one of the most thorough and insightful comments in the comment section of the poll apparently has no attributed author... It's too bad, too, because someone really put a lot of time into this reposne... Unfortunately, if you don't tell us who you are, we can't and won't reach out to you for more information. Fear not, whoever you are; you're not the only one who commented and didn't leave a name or contact information. In fact, it happens every month. We've been trying to come up with new and exciting ways to remind you to leave your name and contact info, but we're kinda at a loss...

Anyway, here's the posted comment to SSN's last poll...

“During the recession, our employees have had to take on additional responsibilities previously shared by a larger number of employees."

I just gotta say, Amen to that, brother or sister. Seems like we've all had to really step up lately to run more efficiently. Then the nameless commenter goes on, as asked, to elaborate on some of his or her methods for not only attracting and holding onto those quality employees every security exec covets, but also how he or she maintains a paradigmatic work environment.

"1. Appreciation for their efforts is continually communicated individually and to the group. 

2. Employees are aware as to 'who is not pulling their share of the load.'  The need for increased efforts and results are discussed privately with the less productive employees.  If they choose not to improve their job performance, they are replaced.

3. Unnecessary expenses have been reduced or eliminated. It is difficult when employees are asked to sacrifice when they see money 'wasted.'

4. Road blocks are eliminated to make employees' jobs easier.  Management has to be even more aware and involved to make it easier for employees to achieve their goals.

5. Investment in employee training is emphasized.  Not only does this training make the employee more valuable to the company, but it also makes employees feel like they have a future with the company and they are also improving their skills. 

6. Management has to set examples that they are participating in the expense reductions and also putting in the extra effort."

Hear that bailed out financial institution executives...? Anyway, back to the list...

"7. Communication with employees has been increased.  Rumors can be devastating.  Sales, expense reductions and product/business development efforts are communicated.  These communications are two-way communications.  We are looking for employee inputs as to how to best increase sales, reduce expenses, improve our products and processes. 

8. With prospective employees we are honest about the business slow down and explain the efforts we have taken to improve the company and our products.  These changes will continue as the market improves.  We are looking for skilled employees who want to part of an aggressive team oriented company.  Our pitch is that you control your destiny as never before."

That all sounds pretty dang good... Thorough... I just wish I knew who's tight ship I was getting a look at... Please, if this was your comment, let me know so I can put your contact info in file and reach out to you for insight.

 

by: Daniel Gelinas - Tuesday, December 7, 2010

I like to give props where props are due. I got a release from Niscayah recently, and it appears the company's Woburn, Mass.-based central station underwent the vetting and attained Five-Diamond certification from the Central Station Alarm Association.

Good for them! I underwent the training that operators need to go through in order for their organization to get the certification. I have my certificate on my wall and my patch ready to be ironed/sewn on, should this journalism gig not work out and I need to look for gainful employ at a Five Diamond central. ;-)

According to the CSAA, there are about 2,700 central stations in the U.S. and only about 100 of them have gone through the vetting necessary to be certified. It's an elite group.

Niscayah in Woburn, Mass. shows off its Five Diamond plaque.

From the release:

"The Central Station Alarm Association (CSAA) has announced that Niscayah, Inc-Woburn, MA has received the prestigious CSAA Five Diamond Certification.

"This Certification testifies that 100% of their central station operators have achieved proficiency and certification by passing the CSAA Central Station On-Line Operator Training Course. These courses cover virtually all phases of central station communications with customers, law enforcement, fire and emergency services communications centers. This critical area of communications is the life-saving link between the residential or business properties and the law enforcement, fire and emergency services in local areas."

Kevin Keohane, director of retail services for Niscayah said in the release that undergoing the Five Diamond process spoke to Niscayah's committment. “Acquiring Five Diamond Certification demonstrates Niscayah’s ongoing commitment to quality service and continuous improvement.  Through investments in technology and our most important resource, our people, Niscayah constantly strives to provide service excellence in taking responsibility for the trust and confidence of our client’s life and safety concerns."

Niscayah offers complete security solutions for customers with high security demands within market segments, such as banking, industry, defense, healthcare and retail.

I'm trying to build up the nerve now to undergo Level II training from CSAA. I actually started it last year, but ran out of gas before I took the final test. Maybe this year after the holidays.

A full list of Five Diamond central stations can be found at CSAA's web site.

 

by: Daniel Gelinas - Tuesday, November 30, 2010

I wrote a story recently about a neat initiative in the mid-Atlantic that aimed to help dealers improve their business, network, and have a little fun besides.

Dealers organized and competed against each other in areas such as adding on services, increasing RMR, and broadening industry knowledge through continuing education. Winners of the competition were feted at a pretty massive and awesome sounding tailgate at Baltimore's Baltimore M&T Bank Stadium for the Baltimore/Miami game on Nov. 7. They even got a visit from the Baltimore Ravens Cheerleaders. Kinda makes me wish I was an AlarmWATCH dealer down in Baltimore rather than a journalist up in Maine (Though I understand the Newspaper Guild is considering brining on a cheer squad...) Oh well.

The Protect-A-Thon was the brainchild of AlarmWATCH's Guy Kline and was brought to fruition by event partners Interlogix and AlarMarx.

It sounded like everyone really had a good time.

In follow up to that story, AlarmWATCH forwarded on some pics and a link to some video of the tailgate and game the winners got to go to.

Below, please check out pics and video of the First Annual Protect-A-Thon. Dealers interested in checking out AlarmWATCH and maybe getting in on the second annual event can visit AlarmWATCH's dealer page.

Incidenteally, Baltimore defeated Miami 26-10.

Here's a pic of Protect-A-Thon engineer Guy and AlarMax's Steve Heier.AlarmWATCH's Guy Kline and AlarMax's Steve Heier

And this is a pretty intense pic of Interlogix's Jim Porter.Interlogix's Jim Porter

This is a picture of the overall winners of the Protect-A-Thon.

Protect-A-Thon winners

Here's a pic of the gameday action between the Baltimore Ravens and the Miami Dolphins.

Baltimore Ravens vs. Miami Dolphins

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