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by: Amy Canfield - Friday, April 10, 2015

Wrapping it up at ISC West 2015/Friday/Show Day 3

I put in a phone call to Jake Parker, SIA’s director of government relations, about every other month. Jake gives me the rundown on activities on Capitol Hill that have direct impacts on the physical security industry. I then report on those impacts for Security Systems News. Jake is an invaluable source for SSN, but I’ve never had the chance to meet him face-to face until now. We finally sat down together at ISC West and had a friendly conversation along with discussing a few security topics thrown in for good measure. Thanks for making the time, Jake!

I met with three execs from BeOn, CEO Alexei Erchak, COO Arvind Baliga and VP of marketing Mark Komanecky. I was so intrigued by their new “preventative security” technology that our meeting extended beyond the designated 30 minutes. The technology targets the “impulsive burglar.” BeOn’s unique lightbulbs, which fit into regular, existing sockets, “learn” homeowners typical movements—on a daily basis, when do they turn on, for example, the front porch light, the master bedroom light, the living room light?  After the learning process, the bulbs turn on to naturally make it look like someone’s at home when the house is empty. The bulbs also have a microphone function that will respond to the home’s doorbell and will progressively turn on lights as the owner would if he or she were upstairs and had to make their way downstairs to answer the door. Eventually, The microphone function can also trigger the sound of a dog barking, music playing and more.  A Kickstart company, BeOn’s focus is on reaching security-conscious homeowners who, nevertheless, have no desire to install a full-fledged home security system. Check back with SSN for more info on this interesting new company …

Things were still going strong when I took a final stroll around the show floor. For a Friday, the third day of the show, it was bustling. I hope you all had a good show, I know I did.

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'Thursday/Show Day 2

My workday started out by volunteering at the Mission 500 5K/2K run/walk and ended at the Mission 500 awards ceremony, always so inspirational. Congratulations to the fundraisers and race winners. Security Systems News is proud to be a sponsor of this annual, important charitable event that aids children in need.

I did three video interviews today, first with experienced industry pro Joel "Disruptive" Matlin, whose new resi company, Think Protection, is right on track to be up and running in June. Next up was Don Moore of Moore Protection, or, as I like to call him, resi provider to the stars. He serves high-end clients in the Los Angeles area, from movie studio bigwigs to celebrities to other million- and billionaires.My third video interview was with Margaret Spitznas, general manager of family-owned Washington Alarm, based in Seattle. Each of my video interviewees had unique perspectives on the industry. Stay tuned to the Security Systems News website to watch the videos. You’ll learn a lot.

During a visit to Alarm.com, Anne Ferguson, senior director, partner marketing, and Matthew Zartman, director of communications, told me about the company’s multi-faceted Partner Resources program, available to their 5,000 dealers. They also discussed the impact of home automation on their company. In previous years, dealers who had been in the business for a long time—those with physical security at their core—were hesitant to embrace the smart home, Ferguson said. But now, much to their benefit, they get it, she said. They know that if they don’t take home automation “to heart,” someone else will be installing those services to their customers over the next three years. Alarm.com dealers are hungry for training, which Alarm.com is happy to provide, she said. At the same time, Alarm.com is paying close attention to expanding beyond the home. For example, through their "wellness" offerings, they can connect a customer with an elderly parent’s residence. The customer would be able to see if your aging-in-place mother opened her medicine cabinet by a specified time and would get an alert if she didn’t, which might signify she didn’t take her medication on time as prescribed. Home automation has transformed the security industry, Ferguson and Zartman said, and the industry is in a great position to prosper.

Two years ago, Doug Farber, chief of security for the new World Trade Center complex, was one of our “20 under 30” winners. I spoke to him by phone a number of times, but due to work commitments—the construction project and its security implications were HUGE— he was unable to make it to that year’s TechSec conference to receive his award. A former Secret Service agent, Farber had impressed me with his passion for his job and his patriotism. Finally, finally, I got to meet him in person today. We talked about his challenges at such an emotion-ridden site—and we talked about his 9-month-old daughter! Doug is a great guy, a true patriot and professional, and I’m so glad we finally met up. Here’s to you, Doug! Keep doing what you’re doing so well!

At Genetec, I met with Andrew Elvish, VP marketing and product management, and Georges Karam, the new chief commercial officer. Genetec has so much going on. The company is growing, it’s introducing new products and is preparing to expand into market sectors it hasn’t broached before. Its Security Center upgrades and Cloud Link are on the cutting edge.

I did a spin around the show floor a couple of times during the day and was happy to see crowded booths and enthusiastic attendees, and this was even before the happy hours broke out! I’m interested to see the attendance data for ISC West 2015. Anecdotally, it’s been a very strong show.

I have a morning’s worth of appointments tomorrow, so stay tuned.

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Wednesday/Show Day 1

Home automation, device aesthetics, intuitiveness and ease of installation were recurring themes of the day as I made my way around the jam-packed show floor.

At Honeywell, Richard Conner, director of marketing for the SED Channel talked about the wireless trend for fire alarm systems. Requests for voice notification also have gone up, he said, along with making sure the devices look good. I also got demos of Honeywell’s Lyric and MAXPRO Cloud. Honeywell had a new booth design this year, with all of its products on interactive display in one big area, kind of like an Apple store. It looked great and was effective.

At the Nortek booth, Larry North, director of marketing, talked about the integration of 2Gig, GoControl and Linear products and how Nortek’s name change to Nortek Security & Control was a way to bring about cohesiveness and a closer relationship between the companies. Expect bundled, full-service sets from them in the near future along with PERS innovations down the road. Nortek’s booth had a new look this year, too, with all sister companies in one place. It also featured “A Day in the Life of Home Control.”

At the Z-Wave Alliance Pavilion, with nine member companies displaying their wares, alliance board member Avi Rosenthal also discussed home control. The ultimate goal is to have not just a connected home, but a true “smart home” that thinks for itself, he said. This is the year of industrial design, he said, with the focus on slick, European-style designs. “It’s the 'wife-acceptance' factor. She’s the one who decorates, so the devices must look cool on the wall,” he said. Form and functionality matter for all products, from sensors to switches to control panels.

Jim Vogel, VP of dealer services for ADT, said he’s excited by the company’s growth opportunities. He’s optimistic that the uptick in the housing market will mean more business for his company. (And its ad campaign featuring Ving Rhames hasn’t hurt a bit, either.) Pulse has taken off, he said, with 1.1 million ADT customers out of a total of 7.2 million using it. Meanwhile, ADT is “future-proofing” the Internet of Things, he said.

At OnGuard, product manager Brian Tripp had interesting info about intelligent elevators. In a high-rise apartment building, for example, a resident would swipe his access card, which would then identify which floor he needs to go to. The display would tell him which elevator car to take to make his ride up more efficient. That’s a win-win for both the user and for the building owner, who can cut costs by decreasing the time elevators are running up and down haphazardly. The user’s swipe also could alert his home automation system that the lights need to be turned on, thermostat needs to go up, etc.

I’d written about Icontrol’s new Icontrol One, designed for independent dealers, before, but I got to see it in action on Wednesday. Greg Roberts, VP of marketing, pointed out the usefulness of Icontrol One’s web portal, which allows the user to set up and revise the system, see alerts and easily find and watch video clips. “It’s a one-step stop for security for the entire home. The end user uses the web portal to do all,” he said. The portal, which is automatically updated so therefore doesn’t need to be refreshed, also offers the user a “home view” feature using the layout of his own home that shows the location of all the devices in the house and let’s the user monitor them from there. That feature also is available in 3-D. “Visual” people like that feature, he said. The system is intuitive, easy to install and, yes, its devices are especially designed to be aesthetically pleasing.

Mike Hackett, SVP sales and marketing for Qolsys, also emphasized the intuitiveness, ease of installation and good design looks of his Internet of the Home. Users—and installers— immediately understand and appreciate the value of the plug-in devices, he said. One feature that stood out for me was the easy way to change both the setting labels and voice instructions from English to French or Spanish. With two touches on the control panel all the information is translated. Dealers no longer have to figure out how many French or Spanish models they need to buy, Hackett said. It’s all in one.

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PRE-SHOW

Before the official kickoff of ISC West 2015, I spent Tuesday afternoon at the DMP Owners Forum and then attended the Women in Security Council reception and awards ceremony.

At the DMP forum, keynoter Patrick Thean spoke on "Rockefeller Habits: How to Differentiate, Execute and Win!" An international speaker and author, Thean is a serial entrepreneur who founded, among other companies, Metasys. He most recently co-founded and is CEO of Gazelles Systems and is the creator of Rhythm Software, designed to assist companies in setting and executing strategic plans for growth. There are three ways for companies to improve, he said: eliminate mistakes, shorten cycle times and improve business models. He also emphasized the importance of articulating core values and purpose and making sure the right people are in the right jobs. A strategy and execution plan should fit on one page, and that goes for companies that are startups all the way up to multimillion firms, he said. He provided attendees with a worksheet to help formulate those goals, create a leading indicator to drive results and a format to track progress. 

Next up was Deputy Chief Paul Calvaruso of the Akron, Ohio, Police Department, who talked about his recent experience instituting verified alarm response in his city. The department was facing layoffs due to budget constraints, and he knew it had to better manage its calls for service. Alarm response was "the low-hanging fruit," he said; he was looking at a 98.5 percent false alarm rate. For advice, he visited the Las Vegas P.D., which already was making use of verified response. He was told to include local alarm companies in his "campaign." He did so, and their advice was valuable, he said. Six months after Calvaruso got the program in place, 22 percent of the burglary and robbery alarms were verified and manpower hours were saved. He stressed that his department is "very supportive" of monitoring stations, which have a key role to play. Even if homeowners can get alarm alerts and video verification via smartphones, most don't have their phones available to them 24/7. Video verification is where the industry is headed, he said, and "I'm very glad we did it. I hope to continue to have good relationships with alarm companies. It's been a heck of a ride."

I then sat down with three dealers for an informal round-table discussion on their challenges and opportunities and how they differentiate themselves from their competitors, both big and small. Michael Hackett, president and CEO of Hackett Security in St. Louis, Mo.; John Bazyk, director of sales and marketing for Command Corporation in E. Granby, Conn.; and Dustin Reeves, sales manager for Blue Ridge Security Solutions in Anderson, S.C., had many good insights, which you can read about here. Teaser: Video verification will change the industry.

Early in the evening, there was a great and enthusiastic turnout for the Women in Security event. WSC director Rhianna Daniels Hile introduced the Women of the Year Award winners and encouraged attendees to spread the word about the good work that WSC is doing. She's always looking for sponsors for WSC, she added, so get in touch with her about that. 

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I'll be updating this post daily from ISC West, so please check back to find out who I met with, what cool technology I saw and how much money I lost on the slots. (OK, just kidding about the last one; I learned my lesson last year!)

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by: Amy Canfield - Wednesday, April 8, 2015

A diverse group of women, including high-placed executives and end users, are the recipients of the 2015 Women of the Year Awards from the Women’s Security Council.

Each was chosen from wide range of nominees, ranked on industry and work experience, volunteer roles within the industry and their communities and their reputation within the industry, according to a prepared statement from WSC.

“These impressive women … strive to make an impact not only in the field of security, but also in the business sphere and community-at-large,” Rhianna Daniels Hile, WSC director and CompassPR managing director, said in the statement.

The winners are:

Kristy Bradley-McMurtrie, director, safety and security, Conestoga College Institute of Technology & Advanced Learning.

Ellen Cargill, chief technology office, Scallop Imaging.

Andrea Ferrando, industry vice president and show director, Expo Sequridad Mexico.

Victoria Ferro, president, Micro Key Solutions.

Christie Hamberis, vice president of merchandising, ScanSource Security.

Vivian Hodges, global procurement manager, Northland Control Systems

Barbara Holliday, director of dealer services, Monitronics.

Shannon Kenney, program manager, corporate security, emergency and protective services, City of Ottawa.

Irene Lam, vice president of research and development and engineering, Tyco Security Products.

Jill Lloyd, president, Lloyd Security

The winners will be honored at a networking reception from 5 to 7 p.m. Tuesday—the eve of the official opening of ISC West—at Delmonico’s at the Venetian in Las Vegas.

I’ll be there to congratulate these outstanding women in person, will you? Please say hello if you’re there!

 

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by: Amy Canfield - Wednesday, April 1, 2015

On Monday I’m headed out to ISC West. I’ll have my boots—well, actually, my sandals because it is Vegas, after all—on the ground Tuesday through Friday.

I’ll be adding to this blog post each day, keeping you updated with the news I find and the people I talk to on the show floor. So check back here often. You may just read something you’ll want to check out on your own while you’re there.

One of the best things about ISC West is the opportunity it gives me to meet with our readers. It’s helpful to know why they read Security Systems News, learn more about their work and what they’re seeing as industry trends on the frontlines. Please stop by our Meet the Editors event from 9:30 to 10 a.m. Wednesday and say hello. It’s informal, just a chance for the editorial staff to say hello and in many cases put faces to the names we’ve interviewed and talked to so often on the phone. The event will be held at the SSN Media Stage, right near the main entrance to the show floor.

My schedule is pretty full, but if you can’t make it to Meet the Editors and would like the chance to say hello in person, shoot an email to [email protected] and I’ll work hard to make it happen.

Tuesday I’ll be attending the DMP Owners Forum and then, that evening, the Women in Security Council’s 2015 Women of the Year Awards and Networking Reception.

Wednesday, after the aforementioned meet-and-greet, I’ll be hitting the show floor, interviewing and visiting with, among others, Honeywell, 2Gig, Qolsys, Interlogix and Icontrol. 

Bright and very early Thursday I’ll be participating in the Mission 500 5K/2K with SSN’s Security Sys-tahs team. I’ll be doing the 2K walk. (Maybe the 5K race next year?) Then it’s back to the media stage where from 10:30 a.m. to 12:30 p.m. I’ll be conducting interviews on camera with four key players in the industry. Want to know who? You'll have to come and watch live! The videos will be posted later on the SSN website, but we do have comfy audience chairs if you need an informative break. After that, it'll be back to the show floor for meetings that include those with Alarm.com, Guardian Protection and Genetec, before returning to the SSN stage for the Mission 500 5K/2K awards ceremony.

I have a few other appointments set up for Friday and hope to spend some time meandering through the exhibits and booths on my own.

I’ll be tweeting throughout the week, and you should, too! You could win a prestigious plaque from Security Systems News for being the Top Twitterer on our Twitter Wall. Use #ISCW15. Read more about our Twitter Wall and contest here.

My colleagues, Martha Entwistle and Spencer Ives will be providing their daily news from ISC West as well. Be sure to check out their blogs, too.

Meanwhile, have a great show and I hope to see you there!

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by: Amy Canfield - Wednesday, March 25, 2015

Christopher Carney, a former director of finance M&A and director of finance, sales and marketing for ADT, has launched a Kickstarter campaign for his new company, Abode Systems.

The 45-day campaign aims to raise $100,000 by May 7 to bring the “new kind of home security and automation solution to market,” Carney said in a prepared statement. The solution “will put big security companies on notice,” he said.

Carney co-founded Abode, based in Palo Alto, Calif., with Brent Franks, previously an account executive with salesforce.com and EVP and co-founder of TerraSmart, a turnkey solar ground mount provider.

The DIY Abode system puts the customer in charge by allowing them to customize, he said.

"My last decade in home security showed me that big security companies have serious flaws and don't consider the changing lifestyles of today's consumers or accommodate new technologies and devices coming to market," CEO Carney said.  “When developing Abode, we had a vision for a self-installable security system that grows with you and your evolving needs, while also remaining capable of utilizing new technologies next month, next year, or further down the road."

Carney said the system offers portability in that it can be transferred to a new home with no reinstallation costs; it eliminates false alarms by sending real-time visual verification and, through its built-in body analysis technology, by being able to tell the difference between people and animals; has a built-in backup power and a 3G radio for use when Internet connections are lost; provides home automation capabilities at no extra cost; can be controlled through a web portal and mobile app; and has an optional 24-hour monitoring available.

The system includes the Abode gateway, motion camera, streaming camera, door and window sensors and key fob.

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by: Amy Canfield - Wednesday, March 11, 2015

SALT LAKE CITY—Alarm Protection Technology, also variously known as Alarm Protection and APT, will change its name next month to Alder.

On the heels of a big court win against resi giant ADT, which sued APT for trademark infringement and deceptive and fraudulent sales practices, APT told Security Systems News that a rebranding is in the works.

Before the ADT vs. APT case went to trial in February, a federal judge had issued a preliminary injunction preventing Alarm Protection Technology from using its APT acronym. So the company temporarily dropped the “T” and went by Alarm Protection, according to the company’s general legal counsel, Adam Christian.

The company could go back to using its full name now that it has won its case, Christian said, but is opting instead to go with Alder.

“Alder, comes from alder tree. We like the symbol of the tree. It’s a tree of protection, a tree of opportunity and it reflects family as well,” Christian said.

It also reflects the company’s future expected growth and expansion of services, he said, declining to comment specifically on what that service expansion will include.

“There will be other services that are closely aligned with protection and our interests,” he said.

 

 

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by: Amy Canfield - Monday, March 2, 2015

Will you be at ISC West? Will you have news about residential security, home automation, impactful legislation or end-user focuses that our Security Systems News readers need to know? If so, please let me know.

I’m putting together my show schedule now. Because the show is so huge and offers up so many opportunities, it’s difficult to meet up with everyone I’d like to, but I do my best, as do my SSN colleagues.

I’d like to hear about new and emerging resi securty technology, its current uses and successes. I can’t write about every new product out there, but if you’ll have end users in attendance to tell me how it works for them, that works for me.

It’s a busy show so let’s—and I mean this politely and beneficially to all—try not to waste each other’s time. I’ve booked booth visits and attended ISC press conferences before that have promised news for our readers that just haven’t panned out. As readers of SSN, you know the types of articles we report on and print.

Please contact me at [email protected] with your news items.

Also, we’ll be holding our annual “Meet the Editors” event from 9:30-10 a.m. April 15 at our media stage right near the entrance of the show floor. Please stop by to say hi to us. It’s completely informal, no presentations, just a way to reconnect and in some cases put names with faces.

I look forward to seeing you in Las Vegas!

by: Amy Canfield - Wednesday, February 25, 2015

Vivint CEO Todd Pedersen wasn’t “fast enough” to work in one of his own warehouses, was “moving a little slow” on an installation job and should have been more adept at handling a basic tool, according to two of his  employees.

Pedersen got those professional reviews during his stint on the CBS show “Undercover Boss” on Feb. 20. I wrote about that here. During that experience, he says, he learned much about being a company leader and that “details matter most.”

For the popular reality show, Pedersen posed incognito, which included wearing a wig, as a Vivint trainee and met with four of his company’s employees at their workplaces.

First he worked with Mark on an install job that involved being up on a roof. That encounter enlightened him on the need for Vivint workers to have proper, non-slippery footwear.

He then worked with a monitoring center rep, Sandy. Pedersen, handling a call, disconnected it inadvertently. During one call, static was prevalent and Sandy told Pedersen that the system needed some fine-tuning.

On his third stint he worked at one of the company’s warehouses with Alma and was surprised when he had to fill out a work order on paper rather than digitally. Alma is the employee who told him he wasn’t suited to work for Vivint: “Too slow.”

He also was told he was working too slowly by employee Will during Pedersen’s final “Undercover Boss” gig at a smart-home installation. And, Will added, Pedersen needed practice working with a basic tool—a drill.

When I talked to Pedersen before the show aired, he couldn’t say all that much about the outcome of the show due to CBS restrictions. But I did catch up with him via email this week to get more details.

Here’s what Pedersen had to say.

Q: What was the top lesson you gleaned from being on the show?

A: As a leader, it’s your job to look at the big picture and focus on the vision of the company, but I learned that when it comes to employees, the details matter most. The smallest upgrades in equipment and installation hardware can shave off significant amounts of time and stress for employees. Little things really do make a big difference to the people you employ.

Q: How will the show have an impact on the way your company is run/managed in the future?

A: After each day on a new job [for the show], I would get on a conference call with senior management and discuss what I learned and potential improvements pertaining to that job. And while the experience hasn’t changed the way we run the company in a major way, we have made several changes in equipment and processes. 

The most significant change we implemented was announcing a brand-new facility for our monitoring professionals. As I worked alongside Sandy, she had interference issues with her equipment. In addition to improving phone cords and headsets for Sandy and her coworkers, we decided to give them a beautiful new facility. 

Q: Any other insights? Would you do this again?

A: The most interesting part was just being able to work alongside my employees as a regular guy, rather than the CEO. I truly enjoyed getting to know each of them on a personal level and learning about their backgrounds and the things they’ve overcome. I’ve always believed in cultivating strong relationships with my employees, and this experience reaffirmed the importance of that for me.

While not every executive has the chance to go undercover like I did, taking the time to work side by side and connect with employees is important for all members of the leadership team. I plan to give this opportunity to other executives so they can benefit from the invaluable insight that comes from being on the ground. (Although, I won’t make any of them wear a wig!)

I don’t think I could get away with going undercover again. Word has definitely gotten out around the company, but I did really enjoy going out in the field and working with employees across the business. I would definitely do that again, and I’ll probably take some of our other executives along with me next time. 

Pedersen also heard the four employees’ personal stories and responded to their hardships—widowhood, bankruptcy, cancer treatments, custody disagreements and more—with compassion and with his wallet. Kudos to him.

 

 

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by: Amy Canfield - Wednesday, February 18, 2015

BOCA RATON, Fla.—He had commanding roles in “Pulp Fiction” and “Mission Impossible” and starred in HBO’s “Don King: Only in America.” Now award-winning actor Ving Rhames is putting his tough-guy persona and deep voice to work for ADT.

Well, wait a sec. According to Rhames, he’s not just working for the huge home security firm; he says in the new commercials that he “is ADT.”

The ad campaign seeks to set ADT apart from the increasing number of smart home products available to consumers. The spots are based on the premise that consumers often mistake convenience “with the added safety of professionally monitored security,” ADT said in a prepared statement.

In the ads, Rhames asks, “What good is a smart home if it’s not a safe home?”

“Our new campaign addresses the desire for connectivity, control and most important of all—security. Self-monitored security solutions do not provide police, fire or emergency medical response in the event of an emergency,” Jerri DeVard, chief marketing officer of ADT, said in the statement.

Rhames says in one of the spots I viewed: “Strong isn’t wrong, I’m ADT, I oughta know. But what makes brawn even better is brains. See, I’m both the big brain at the center of your peace of mind and the big muscle to keep the peace.”

Big brain, big muscle, gotcha. I'm not going to argue with Mr. Ving. Good ad campaign, I think. What do you think?

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by: Amy Canfield - Wednesday, February 11, 2015

Genetec, a developer of open-platform, hardware and cloud-based services for the physical security and public safety industries, based in Montreal, hosted a Press Summit this week. I was supposed to be there. But no! A snowstorm on Sunday prevented me from making my flight out.

I was disappointed. I was interested in learning and reporting about what Genetec has going on for 2015 in advance of its reveals at ISC West. I also was looking forward to finding out more about the corporate culture of the company, which was founded in 1997.

Corporate culture is worth knowing about. Just ask John Loud of LOUD Security, who spoke about it at Honeywell’s Connect2014 event.

Brian Katz of Google, keynoter at our recent TechSec conference, discussed that progressive company’s culture of security.

Attitudes all add up in making companies more successful.

When I visited Genetec’s HQ last year I was impressed with the atmosphere there, from the popular, low-cost gourmet food in its company cafeteria to its on-site gym. Then there’s the foosball- and X-box-equipped meeting areas. Employees trying to untangle snags in projects are encouraged to work them out over a game or two. (My teenage son has often told me that video games help him think, too, when he’s stuck on a homework project. Now I just might believe him.)

It’s not only about good food and fun and games for Gentec’s 620 employees, though. Those perks, along with generous vacation time and benefits and company-sponsored outings, are designed to promote a work environment that fosters “a strong culture of innovation, which is essential to the growth and future of [the] business,” the company says.

Genetec this year was named one of the top employees in Montreal for the ninth consecutive year by MediaCorp Canada. The contest evaluates employers on criteria that includes physical workspace, work atmosphere and social, health, financial and family benefits, vacation and time off, employee communications, performance management, training and skills development and community involvement.

The award isn’t just about good external public relations, the company told me when I inquired. In addition to prompting more visitors to the Genetec website and boosting job applications and greater, favorable awareness about the company overall, it has made current employees proud to work at the company and, Genetec says, employee retention will grow because of it.

I’ll be writing more about Genetec’s corporate culture, so stay tuned!

 

 

 

 

 

 

 

by: Amy Canfield - Friday, February 6, 2015

TechSec2015 is now past, but here's a photo of some of our "20 under 40" end user award winners just after our poolside award ceremony on Day 1 of the new technology conference.

Half of the winners couldn't make it to the conference, and we missed them! But the 10 who were in attendance contributed greatly to an awesome show. One was our keynote speaker, Brian Katz of Google, and five others sat on panels for our education sessions. A winner from last year was our second-day speaker opener, that would be Ralph Nerette of the Dana Farber Cancer Institute.

Thanks to all, congratulations again and keep in touch!

Don't forget to pay it forward and be thinking of peers that fit the bill for next year's awards.

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