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Greetings!

 - 
Tuesday, July 2, 2013

For my “Monitor This!” debut, I’d like to use this space to introduce myself, now that I’ve completed my switch to associate editor at Security Systems News.

My name is Leif Kothe, and I’ve covered the security industry since September 2012, when I joined SSN as web editor. In that capacity, I covered—and learned about—most facets of the security industry, while also writing for other trade journals at United Publications, not all of them security-related. The position was as edifying as it was unfocused. As associate editor, I welcome the opportunity to zoom in on the central station side of things. And I am equally eager to cover the legislative topics of most relevance to the industry.

My wish is to make the transition as seamless as possible. In the interest of continuity, you'll find that we’ve kept many things the same. The blog has retained its title, it occupies the same spot on the homepage, and it will still cover topics germane to central station alarm monitoring.

With that said, I encourage those in the monitoring space not to hesitate to reach out to me, whether to offer news leads, or to simply introduce yourselves. In my brief time covering security, I’ve found the industry nothing but welcoming, and I look forward to exploring the industry further and hearing your stories in the process.

New CEO at IQInvision; Tsourides adds to team

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Tuesday, July 2, 2013

A couple personnel moves caught my eye recently—at video company IQinVision, and at access control provider Matrix Systems.

Today, IQinVision announced that it's board has appointed Charles Chestnutt president and CEO. Chestnutt has served as interim CEO since January 2012.
 
“I am grateful for this vote of confidence in the direction that our company is heading. IQinVision will continue on its current growth path designing and manufacturing the high-quality products that we are known for by our thousands of customers around the world,” Chestnutt said in a prepared statement.
 
Charles Chestnutt has been with IQinVision since 2002.

And, last week, Matrix Systems, which recently named Holly Tsourides CEO, appointed  Kirk Newell to the newly created role of Demand Generation Manager, where he will "oversee outbound and inbound marketing activities, and strategically plan for new growth opportunities to better support the sales team."  Newell reports to Tsourides.
“This role is the first of several planned hires in Matrix's aggressive growth strategy. Whether clients are considering upgrade options, trying to stay current on future trends or learning how to maximize their current Frontier solution, Matrix is developing a comprehensive toolkit of innovations and personnel to help them succeed every step of the way,"  Tsourides said in a prepared statement.

Newell previously served as VP, Sales and Marketing at ALACAD, one of the nation’s largest Autodesk value-added resellers.

Homicide, home security and pro football

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Wednesday, June 26, 2013

It’s not often that a news story involves a homicide, a home security system and a professional football player, but such has been the case over the past week regarding New England Patriots tight end Aaron Hernandez.

Actually, I should say former tight end, because the Patriots released him today after he was arrested and charged with the murder of Odin Lloyd, a semi-pro football player, according to a report from The New York Times. Police took Hernandez from his North Attleborough, Mass. home this morning in handcuffs, according to the report. Hernandez' home security system has provided crucial evidence in the case, the report said.

Lloyd, a 27-year-old semi-pro football player for the Boston Bandits, was found shot dead June 17, about a mile from the home of Hernandez. Officials have ruled the death a homicide, and The New York Times story says Lloyd was shot five times. News reports say that Hernandez was friends with Lloyd, who reportedly was dating the sister of Hernandez's fiancée.
 

Authorities say home surveillance videos show Hernandez was with Lloyd the night he died, according to The New York Times story. Here's more from that report:

 

Prosecutors said home surveillance videos taken from Hernandez’s house show him in possession of firearms before and after Lloyd was killed, that Hernandez was observed picking Lloyd up at 2:30 a.m. on the night he was killed, that a silver Nissan Altima — the same make of vehicle Hernandez had rented — was seen going to and coming from the site where Lloyd’s body was found and that Hernandez was seen exiting his vehicle with a gun at his home at 3:29 a.m., shortly after authorities say Lloyd had been murdered.
Prosecutors added that .45 caliber shell casings found at the scene matched shell casings found in the rental car after Hernandez turned it in.
“The defendant orchestrated the execution,” an assistant district attorney, Bill McCauley, said. Lloyd, he said, was shot five times.
One of Hernandez’s lawyers, Michael Fee, called the case against him “weak” and “circumstantial.”

 

 

 

Remote doormen: No jacket required for RMR, but mind your data

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Wednesday, June 26, 2013

Does anyone remember Carlton, the heard-but-never-seen doorman from the forgettable ’70s sitcom “Rhoda”? Little did anyone realize it, but the character was destined to become a model for RMR more than 30 years later: a remote gatekeeper providing access without the need for actual flesh and blood at the doorway.

Carlton and his real-life colleagues have increasingly given way to remote doorman service, with access granted after audio and video review by a central station operator. Depending on the technology that has been installed, the operator can also escort a person through the building after allowing entry. It’s typically safer and cheaper than a 24/7 doorman, and it negates the need for mindless chitchat.

The problem lies in the recording of the encounter, or more specifically what can happen to the data after the encounter. A security company generating RMR from a remote doorman needs to know what regulations are in place to govern the surveillance and what can happen if they don’t meet the letter of the law.

Industry attorney Ken Kirschenbaum took on the topic in a recent online missive that serves as an effective primer for anyone looking to dip into this stream of revenue. Here’s a bit of what he had to say:

The service necessarily has to be concerned with state video and audio laws. Video laws vary; some are rooted in voyeurism laws and others refer to using another’s picture for commercial gain. Audio laws are more similar and are either one-party consent or all-party consent. 

“As with any video or audio system or services, you run the risk of misuse. You also can’t escape the likelihood that other non-consenting people may be in the range of the equipment. For example, while escorting the mailman or the pizza delivery guy in the building, the operator may pick up video or audio of a tenant or others in the corridors or lobby. While the mailman may understand that he is talking with an operator who can see him on video, others [who] may be picked up and recorded are not so advised, and in any event have not consented.

“The real problem is not in the listening or recording, but in the improper use of the data. If data is not disclosed to anyone, then no one is the wiser. It's when the data [becomes] public or it is used for an improper purpose—such as blackmail—that you need to be concerned with violation of the video and audio laws and the consequences that flow from such improper conduct.

For more information on the audio and video laws that could affect your company, click here.

ESX draws a crowd in Nashville

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Wednesday, June 26, 2013

The ESX show, now in its sixth year, returned to Nashville this year for the third time but this year, it was in a new, very nice venue, the Music City Center.

The center’s musical instrument-inspired design is really beautiful. And the trade show floor and classrooms were easy to find.

The center had literally been open for only two weeks before ESX, so we’ll give facility managers a little time to fix two things: the building needs more consistent wifi throughout  (maybe a vendor will sponsor a hot spot next year);  and, it needs more food vendors--at least one with some healthy food.

ESX reports that there were 3,000 registrants and nearly 200 exhibitors at the show this year. Most vendors I spoke to reported good traffic at the show, especially on Wednesday.

I was at the SSN Booth/ESX Experience stage doing video interviews for most of time that the floor was open. We were on the far side at the front of the floor and there was plenty of traffic.

The aisles were wider than usual, so while there were definitely more people walking the floor than last year, there was more space on the floor as well.  

A new addition to our booth this year was the Twitter Wall, which was a giant scrolling screen of #ESX2013 tweets. Tim Purpura (SSN group publisher) coordinated with sponsor Interlogix to offer prizes to tweeters for the duration of the show.  

We had two big prizes. Each time someone tweeted using the #ESX2013 hashtag, they were entered into a drawing for an iPad Mini. Brandon Savage @biff_savage won that prize.

I chose the winner of a second iPad Mini, the #ESX2013 “MVT” (Most Valuable Tweeter). The prize went to Erica Wood, @TheSecurityGirl, who is one tireless tweeter!

Among the interesting events at the show was a speech given by Michael Kehoe, Newtown, Conn. police chief and a first responder at the Sandy Hook Elementary School during the December shooting.

Kehoe that the Sandy Hook Elementary School was among the safest in the country, with regular safety drills and a security system in place.

People are starting to look at school security differently now. “Security is an issue in every school, and it’s really everyone’s business,” he said.  

He lauded the Electronic Security Association for its work in drafting “The Electronic Security Guidelines for Schools” a new resource for school officials that are considering adding electronic security systems to new or existing schools. The guidelines were announced at the luncheon and can be downloaded for free at www.ESAweb.org.

Put together by panel of experts led by David Koenig of Capital Fire and Security of Madison, Wisc, the guidelines aim to help schools create a security plan and outlines steps  such as: threat assessment, procurement types, contractor selection, how systems affect schools, equipment types, and system use. The guidelines also address community involvement in schools.

ESA is distributing the guidelines to schools across the country.  

Kehoe called the ESA guidelines the “perfect blueprint” for school administrators and school boards.

I have much more, which I will report on later, about from the show, including my panel discussion “Financing and Debt Options for your Company,” which featured sage advice from Robert Chefitz of Egis Capital Partners, Jeff Kessler from Imperial Capital, and Jennifer Holloway from The PrivateBank.

One more item about the show floor, which didn’t walk as much as I would have liked.

I only did one ISC West-style booth visit at the Honeywell, which by the way, won the “best overall” category for ESX’s Maximum Impact Awards for its LYNX Touch 5100,    

The LYNX Touch 5100 is “a full-color touchscreen with graphic icons and intuitive prompts that enables garage door notification, tornado alerts for U.S. and Canadian residents, Z-Wave home automation capabilities and advanced alarm communications. The Z-Wave connectivity module lets installers integrate security, lighting, thermostats and more—for local and remote control.”

The other winners are below:  
-Best Access Control/ID Systems: Access Control System Linear: Linear eMerge E3-Series
-Best Access Control/ID Systems: Keypads DMP: Graphic Touchscreen Keypad
-Best Accessories & Aids: Dealer Company Software DICE Corporation: Matrix Mobile Vivid
-Best Accessories & Aids: Mobile Applications Monitronics: eContract
-Best Alarm Equipment: Alarm Signal Transmission Equipment ipDatatel, LLC: Cellular Broadband Alarm Transceiver
-Best Alarm Equipment: Annunciators, Bells, Sirens, Strobes Cooper Notification: Exceder LED Speaker Strobes and Speakers
-Best Alarm Equipment: Enhanced Video Alarm Videofied-RSI Video Technologies: Indoor Motion Viewer
-Best Alarm Equipment: Fire/Smoke/Gas Detectors System Sensor: i4 Series Combination CO/Smoke Detector
-Best Alarm Equipment: Interactive Services Telguard: Telguard HomeControl
-Best Alarm Equipment: Intrusion Alarm Control Panels Honeywell Security Group: Tuxedo Touch
-Best Alarm Equipment: Intrusion Detection System Xtralis: IntrusionTrace PLUS
-Best Alarm Equipment: Intrusion Sensors/Detectors Xtralis: ADPRO PRO Intelligent Passive Infrared Detectors
-Best Alarm Equipment: PERS Hardware Telguard: MXD3G
-Best Alarm Equipment: Wireless Alarm Systems Honeywell Security Group: LYNX Touch 5100
-Best Central Station Equipment: Central Station Software Bold Technologies, Ltd.: Dashboard
-Best Central Station Equipment: Remote Video Monitoring Equipment/Software I-View Now: I-View Now Guard Tours
-Best Security Robotics: Robotic Technology Vigilant Robots: Vigilus Mobile Camera Platform
-Best Services: Alarm Monitoring KeepYourIp, Inc.: KeepYourIP
-Best Services: Dealer Financial Services AlarmBiller by Perennial Software: AlarmBiller
-Best Services: Dealer Marketing Services Netsertive, Inc.: Digital Extend
-Best Services: Security as a Service (SaaS) Axis Communications: ASG Video powered by Secure-I & Axis AVHS Platform
-Best Services: Video Monitoring Services I-View Now: I-View Now Version 2.0        
-Best Video Security: Digital Recording Systems Interlogix: TruVision NVR 50
-Best Video Security: IP Cameras Axis Communications: AXIS P12 Network Camera Series
-Best Video Security: Video Surveillance System Smartvue Corporation: Smartvue S9Q Cloud Surveillance Server

Home by home, Honeywell solution helps cities go green

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Wednesday, June 19, 2013

Thermostat control is a home automation feature that can save individual homeowners energy and money. And it stands to reason that the more energy each household saves, the less demand on a community’s electric grid—meaning there are fewer brownouts or blackouts.

Building on that idea, Honeywell is now partnering with cities and towns to help them manage their energy consumption communitywide, home by home. The Morris Township, N.J-based company is providing communities with thermostats they can give their residents to better control energy usage. It seems like a very innovative—and very green—solution.

Here’s more from a recent article in the St. Paul, Minn.-based Pioneer Press newspaper:
 

Honeywell has announced a new Wi-Fi-controlled thermostat that is intended to be distributed by municipalities instead of purchased at retail by consumers in order to better manage energy consumption across a town or city.

South Sioux City, Neb., will be the first community to deploy the new thermostat to help its 13,000 residents manage electricity costs, which are said to have risen steadily there in the past three years.

In the future, other municipalities will recruit residents to reduce energy consumption when demand spikes, a strategy known as automated demand response, or ADR.

As part of this, the residents would receive the $150 Honeywell Total Connect Comfort with ADR thermostat for free so that utilities can link to the home devices and reduce that residence's energy as needed.

Such an approach can help avoid brownouts and blackouts on the hottest days of the year, when power-grid stability is threatened.

Honeywell's thermostat can be controlled with a Total Connect Comfort app, available in versions for Apple iOS and Google Android devices.

 

Simon says it's time to cooperate with your local PD

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Wednesday, June 19, 2013

Giving your customer list to law enforcement makes sense.

That statement seems to fly in the face of convention for the alarm industry, which hasn’t exactly been cozy over the years with the boys in blue. But Dave Simon, writing recently for the Security Industry Alarm Coalition, makes a compelling case for doing so.

Simon argues that there are far more benefits to cooperating with law enforcement than erecting barriers. Despite concerns in the past that sensitive information about customers could be compromised, that hasn’t happened, he said. And he draws another conclusion (agree with it or not) in this age of surveillance: Police departments will eventually get the lists anyway, so why not partner with them as good citizens?

The bottom line, Simon wrote, is that SIAC believes the cooperative approach bears more fruit. Here’s more of what he had to say:

Besides being nice, alarm dealers are actually helping customers in those cities where they provide the lists. Why? Because the list helps the PD do their job, ensure compliance and get systems registered. All that means a better-run alarm management program, improved enforcement and increased public safety. That’s good for the alarm dealer because customers have fewer false dispatches, saving them expensive fines and the risk of losing police response.

SIAC promotes cooperative problem-solving. This is a great example of how we can be supportive and help local jurisdictions—particularly the police department—conserve resources. We’ve found that even the largest national companies give lists. Cooperating with law enforcement is not a novel idea. Supplying customer lists should be an extension of our continued cooperation to ensure well-executed alarm management programs.

Simon invites opinions on the subject, pro or con, at siacinc.wordpress.com.

Prism Skylabs looks at new funding round

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Thursday, June 13, 2013

Prism Skylabs, a cloud-based service that enables business owners to use data from existing video surveillance cameras for business intelligence, marketing and other purposes, is looking at doing a $10 million Series B funding round, according to a report published on PE Hub today.

I emailed Steve Russell, Prism Skylabs CEO and founder of 3VR, this morning to ask when the new funding round would happen. He didn't give me an definitive answer, but said he'll keep me posted.

The PE Hub report was a glowing review of Ron Palmeri of MkII Ventures. Palmeri co-founded Prism Skylabs with Russell and is involved in a number of other non-security ventures. In that report, Palmeri is quoted as saying that Prism Skylabs "is probably worth about $80 million."

Last fall, Prism launched a partner program and also raised $7.5 milliion in funding.

 

 

 

 

Selling alarm gear? Meet your match on new website

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Wednesday, June 12, 2013

Looking for a pair of used Osborne Hoffmann 2000 receivers? How about a mix of Philips Lifeline 6800 and 6900 PERS units? Or maybe you have a security item to sell but you don’t want to pay to list it?

Welcome to AlarmClassifieds.com. It’s the brainchild of Josh Garner, CEO of Ogden, Utah-based AvantGuard Monitoring, who launched the free website in May because he saw a need for it among his dealers and in the industry at large.

“Last year, I had a number of our dealers who emailed me a list of equipment or tools that they were trying to sell, and they asked me to broadcast out to our entire dealer base that they had these items for sale,” he said. “I knew there had to be a more effective way for dealers to sell things to other dealers. So I went out and bought the domain.”

In addition to providing classified advertising space, the website features a directory where people serving the alarm industry can list their names (or the names of their companies). The classified ads expire in 30 days, but the directory items stay online for a year. All listings are free.

“I envision every vendor who is serving the alarm industry would want to put a directory listing up specifically in their category,” Garner said. “Why wouldn’t they? It’s free advertising.”

Categories on the site include brokers, consultants, manufacturers, marketing, software providers and RMR-enhancing services. There are more than 20 categories listed, and Garner said if you have one to add, “tell us and we’ll create it for you.”

Garner modeled the site on the popular KSL classifieds that serve Web customers in Utah, Idaho and Wyoming. KSL is the NBC news affiliate in Salt Lake City that has basically replaced Craigslist in the region with the advertising section on its home page, he said.

“If you want to buy something, if you want to sell something, you go to KSL.com for free,” he said.

The only mention of AvantGuard on AlarmClassifieds.com is small text block and company logo introducing the website. There is no other display advertising.

“This isn’t about revenue,” Garner said. “It’s a service to my dealers, but it’s really only a service to my dealers if the rest of the industry uses it. It’s about giving something that’s of value to the industry that I think is needed.”

North Carolina hotel room a CO deathtrap?

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Wednesday, June 12, 2013

North Carolina requires carbon monoxide detectors in homes and apartments, but not in hotels. Now, some tragic deaths in a hotel room in Boone, N.C. make a compelling argument for a CO detector mandate for hotels.

First, an elderly couple died in April in room 225 in the Best Western Plus Blue Ridge Plaza, according to news reports. Then, on Saturday, an 11-year-old boy was found dead in the same room, reports say.

Blood tests show that the April deaths were due to CO poisoning, according to TIME Magazine.

Next to die, on June 8, was the young boy, Jeffrey Lee Williams. “The cause of death was determined to be asphyxia, meaning his lungs couldn’t get enough oxygen,” TIME reported June 9. “Williams, from Rock Hill, S.C., died spontaneously, and his 49-year-old mother was hospitalized in critical condition — circumstances strangely similar to that of Daryl Dean Jenkins, 73, and Shirley Mae Jenkins, 72, from Longview, Wash., who were found dead in the same room on April 16.”

It has not yet been established if CO poisoning caused the boy to die and his mother to become ill, news reports said. But TIME said that an initial test taken the day the boy died “showed a high amount of poisonous gas in the room.” A toxicology analysis is pending, the magazine said.

The report says police didn’t explain why it took two months to get toxicology results on what caused the Jenkins to die. Earlier results, the magazine said,  “could have led to the closing of the hotel long before Williams’ death.”

The magazine added, “Room 225 is directly above the room housing a natural gas heater for the hotel’s swimming pool. Documents obtained by the Charlotte Observer show a Watauga County Health Department report indicating deficiencies in the pool.”

According to an NBC report, the independently owned and operated hotel released a statement saying, “The health and safety of guests who stay at our hotel is our No. 1 priority. Our thoughts and prayers go out to the family and friends of those involved. We are cooperating fully with authorities who are investigating this truly tragic incident.”

According to a new interactive map of CO legislation in the United States developed by System Sensor, North Carolina’s law requiring CO detectors in homes and multi-family dwellings took effect Jan. 1, 2010. System Sensor, based in St. Charles, Ill., makes fire detection and notification devices, including carbon monoxide detectors.

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