Take a look at this link, which includes a tv news story about Tom Brady's Cordoba, Tenn.-based alarm company, which he named, "The Alarm Company."
Apparently 48 complaints have been lodged against the company in the past six years and this story says Brady's using unethical tactics to steal accounts. He's telling customers, for example, that their current alarm company, ADT, is going out of business and "The Alarm Company" will be taking over the account. "Just sign this contract and we'll continue your service."
Sounds bad, but the video casts Mr. Brady in a worse light. I'm going to make some calls on this today, but Brady certainly doesn't do himself any favors by running into a back room when a tv news reporter pulls a Mike Wallace on him. Here's the link. You've got to watch a 10-second commercial before the newscast comes on.
So, I finally got around to reading The New Yorker article about the man who was stuck in an elevator for 41 hours. Nicholas White, a production manager for Business Week, spent a weekend trapped in Car No. 30 of the McGraw-Hill building in New York City back in 1999. For 41 hours he paced the elevator, pried open the doors, repeatedly used the emergency phone, laid down to sleep and even smoked the rest of his cigarettes (aren't there smoke detectors in there!) ... but nothing. Nobody noticed him, not even the eight (yes, 8!) different guards who were on duty that weekend. Here's an easily overlooked parenthesized sentence in the 8,000 word article that caught my security-honed attention:
(Eight McGraw-Hill security guards came and went while he was stranded there; nobody seems to have noticed him on the monitor.)
Check out the video for yourself:
I don't know how many screens these security guards monitored, but it was a weekend, people. There's little to no activity in the elevators for the duration of the video, and, there's even elevator maintenance work being done, which should at least garner some attention from the guards. (Of course, there's no maintenance work being done on the elevator car that actually malfunctioned and trapped White inside.)
I'd say this is a great example of why security guards alone are not very effective. If it had been one guy who missed this, I'd say fine, maybe he was tired. But EIGHT! I know this was nearly 10 years ago and the analytic technology of today wasn't available, but if I were an analytic provider trying to convince companies to invest in notification-based video systems, this example would certainly be in my arsenal.
Shares of Brink's Company stock were trading high todayÃ¢â‚¬â€the highest since 2003 when it changed its name from Pittston Co to Brink's, according to a Rueters reportÃ¢â‚¬â€after the company posted higher-than-expected first-quarter earnings. Here's the
official press release.
First quarter income was up $48 million, or $1.02 per share, up from $31.1 or 66 cents per share for the same quarter last year. Revenue was up 24 percent from $920.6 million from $740.5 million last year. Operating profit was up 51 percent to $97.3 million. Brink's said the increase was driven by "Latin American Operations and Brink's Home Security Unit."
So I got a call back from Andy McDill at Delta Corporate Communications and yes, it's true. They'll be installing these seats in their fleet of 777 and 767 aircraft. They're called Cozy Suite seats and they're made by Thomson Solutions, a company based in Northern Ireland. You won't be able to sit in them until 2010, as they're actually just being manufactured now. The bad news for me and the many of you who regularly fly into the Portland Maine Jet Port, we won't be able to ride in the Cozy Suite seats all the way home, since Delta's 777s and 767s don't fly here. We can catch them on flights out of Delta's hubs in Atlanta, Cincinnati and JFK though.
Here's some great press for municipal surveillance systems, wrapped in the filth that is the worst of human nature. In Dallas, some scumbag robbed an 18-year-old ROTC cadet while he was suffering a seizure on the sidewalk. Luckily, a wireless surveillance system not only recorded the crime, but helped police pick-up up the perp returning to the scene of the crime the next day.
Check out the video:
Security systems catch bad guys. Really. It's not just cool technology, but serves a purpose, and that message needs to be continually pushed, not just for the good of the industry, but for the good of society in general.
This story is also kind of personally satisfying for me, as I've written about this Dallas system, installed by Bearcom with Firetide and Sony technology, and we had a presentation about this deployment at TechSec 2007. So the things I write about aren't just theoretical, but practical as well. That makes me feel good.
So, apparently the concept of "intelligent textiles" is more prevalent than I first thought. Here's a blurb about a t-shirt that monitors vital signs such as heart rate and body temperature. It's a good old cotton t-shirt embedded with conductive fibers that's supposedly washable, too. (Good thing, otherwise wearers of this t-shirt may not be welcomed in many enclosed spaces.)
Here's how it works: "A micro controller embedded in the t-shirt digitizes the signals and transmits them via a wireless connection to a remote back-end system for real-time monitoring."
The article claims part of the five-year development of this technology was partially paid for by the Department of Defense. Interesting. It also said that the company is beginning field testing for the monitoring of emergency service workers such as police officers and fire service workers. My thought is that some company has to be doing that monitoring, why not you?
I'm back after a glorious school vacation week of outdoorsy fun and sun with the family. No, we did not go on an excellent, educational, exotic vacation, it was warm and beautiful right here in New England.
So, after that great week, I'm expecting some work re-entry pain, but it's kind of nice being back at my desk with my Mac. Maybe it's the fact that it's nearly returned to winter temps here in Maine, or maybe I'm peppy because one of the first things I came across this morning was some potentially excellent travel news.
Lots of you in the industry, like me, spend a fair amount of time on planes, so this may make your Monday as well.
I don't have confirmationÃ¢â‚¬â€i no call back yet from Delta Corporate CommunicationsÃ¢â‚¬â€Delta is apparently installing some newfangled seats in some of its planes in economy class. There's lots leg room, a side panel so you won't fall asleep on a stranger's shoulder and here's the one downside: You may have trouble talking to the person next to you. Now that's the kind of downside that I like. Here's what they look like:
The stories I've seen (in Saturday's New York Times and on a couple blogs) say the seats will be installed by 2010. I'm hoping that Delta Corporate Communications is going to call me back with the happy news that some of the first planes to use these will be flying in and out of the Portland (Maine) International Jet Port.
This is pretty classic: Alarm company robbed in Ohio.
Now, most people wouldn't figure an alarm company for a place with a lot of cash on hand, but maybe, I'm thinking, people who rob alarm companies probably aren't that bright.
Of course, it turns out they weren't looking for cash:
Officers said the two unknown subjects smashed out the glass of the front door, tripping the sensors.
They proceeded to steal cartons of cigarettes and smokeless tobacco.
An alarm company having a bunch of smokes and dip on hand? That I guess I could believe.
So there's yet another player in the plug-n-go security market: Rogo. For $10.95 a month, customers can remotely access cameras from their PC or cell phone using this system. The model is similar to other vendors in this arena: making remote video monitoring a mass market product by making it as cheap and easy as possible. But $10.95/month? That's pretty darn cheap.
Rogo is pushing the use of USB cameras, which are so inexpensive they can give them away for free, or so they say at least twice in this article. However, the obvious drawback of USB cameras are that, well, they're USB cameras and they have to plug into your computer to work. Who wants 50 yards of USB cord strung through their house, even if the camera is in the form of a cute puppy? (The picture of the puppy camera has nothing to do with the Rogo system, I just thought it was cute and funny ... plus it's Friday.) To counter this downfall, the Web site explains that the system is compatible with AXIS wireless cameras. Another problem from a consumer standpoint is that all the captured data is stored directly on the consumer's computer. The FAQ section of the Web site says that the system only takes up about 5 GB of space, but still...
Something interesting and perhaps new about this system is that the cameras can be set on "motion detect mode" and only record when activated. That certainly seems like more of a security-related function. The article also mentioned the ability for the camera to produce graphs and quantitative results based on the footage, or so says the president of the company:
Ã¢â‚¬Å“WeÃ¢â‚¬â„¢ve also moved beyond just security,Ã¢â‚¬Â [James] Trimble says. Because the system can monitor 24-hour activity and graph it, a retailer can examine the peaks and valleys of activity in a store.
That was a first for me, too. It sounds like there must be an analytic component incorporated in the system, right? No mention of the word "analytic" in the article or on the Web site, but perhaps that word doesn't create the excitement in the consumer market as it does among security professionals.
I was determined to find a good YouTube video for today, since it's Friday and everyone likes a little mid-afternoon video on Friday, and I just couldn't resist showing a little love to a Maine company, Guardcom, that's trying to go national with a wireless alarm system that's self-installed.
Here's the video pitch:
More than a few things strike me here. First, I've got to think false alarms are a nightmare with this service, as not only are they just using simple motion detectors, but it sounds like they're not using enhanced call verification ("We'll call you to let you know the police have been dispatched!") and arming and disarming via keyfob is great in theory, but I bet anyone with kids knows that keyfobs are meant to be played with.
Still, this goes to show you the type of high-margin alarm company you can put together with products from Honeywell and Alarm.com (check out the remote arm/disarm demonstration here - it's kind of cool). Think about it: You've got no installation staff, no outside service calls, and you can third-party the monitoring. So, essentially, all you'd need is a warehouse in nowhere Maine and a couple people to take orders and ship out systems, plus a marketing budget. Seems like a good business model to me.