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Lydia Security Monitoring

COPS announces new workshop series

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Wednesday, August 2, 2017

WILLIAMSTOWN, N.J.—COPS Monitoring, a brand under Lydia Security Monitoring, on July 27 announced its Grow Your Business roadshow, with seminars currently planned for Denver, Colo., Boca Raton, Fla., Salt Lake City and Williamstown, N.J., with more to be announced.

“The genesis of the seminars actually began with our UCC dealer customers; we started these … sometime in the 2015 time frame,” Ron Bowden, director of dealer development for Lydia’s UCC brand and leader of these seminars, told Security Systems News. The Grow Your Business seminars is an example of collaboration between COPS and UCC following Lydia Security Monitoring's acquisition of UCC in January 2016

“The thought process is that we would put together a business class that worked in helping our dealers in certain areas of their business: in sales, in attrition control, in … installation efficiencies, compensations plans, sales recruiting. [These are] things that a small- to mid-sized business could take and apply in their business that could get immediate results without spending large sums of money,” Bowden said. 

The seminars are not exclusive to COPS and UCC dealer customers, Bowden pointed out, and the workshops suit a range of dealers. “In our class [on Aug. 3], we had dealers that are small to just getting started, to people that have been in business twenty years that have a several-thousand account base,” he said. “I think the basics and the principles apply to all—it’s just how they’re used.” 

“Since the beginning, COPS has been dedicated to supporting independent alarm dealers world-class monitoring along with the tools, services, and education they need to help them run their business and improve their bottom line,” David Smith, VP of marketing and business development at COPS, told SSN via email.

“Now that UCC is part of the Lydia team, Ron’s ‘Grow Your Business’ seminars seemed like a natural fit to our longstanding tradition of helping our dealers succeed.  Though COPS and UCC continue to operate as separate brands, on separate monitoring platforms, and with separate management teams, we still learn from each other and share best practices – especially when it brings value to our dealers," Smith said.

The Grow Your Business seminars will teach dealers how they can increase sales with lead generation programs and other professional marketing services from My Studio [Pros], an agency dedicated to helping dealers of all sizes successfully grow their business in the security and smart home automation market.

Updated on Aug. 3.

Lydia, UCC reflect on deal one year after acquisition

Positive environment following acquisition, plans for development into 2017
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01/16/2017

SAN ANTONIO—In January 2016, Lydia Security Monitoring acquired wholesale monitoring center UCC based here. One year after the acquisition, dust is settling and UCC is improving its operations while maintaining its core staff.

UCC hosts 13th annual 'extreme outdoors' dealer event

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11/09/2016

SAN ANTONIO—United Central Control on Oct. 26 announced its 13th Annual Extreme Outdoors Hunting Extravaganza reached nearly 200 attendees.

Jim McMullen wants to acquire more wholesale centrals

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Wednesday, April 13, 2016

Jim McMullen, president and COO of Lydia Security Monitoring, as well as president and COO of COPS Monitoring, is interested in purchasing more third-party central stations. Lydia’s recent purchase of wholesale central station UCC was a big topic at ISC West 2016, both in COPS’ booth and in UCC’s.

“We would like to go out there and buy other companies that specialize in a particular segment of the [monitoring] marketplace, so that we can draw on their expertise and grow it from there,” McMullen told me.

He identified access control, video, and PERS as three areas of the monitoring industry where Lydia would be “very interested in making acquisitions,” adding that the company has plenty of financial backing to do so.

“Each company [under Lydia] will have its own personality,” according to McMullen.

He described how the three brands under Lydia Security Monitoring—COPS Monitoring, UCC, and AlarmWATCH—each have their own focus. The COPS Monitoring brand would appeal to a larger dealers with a high volume of accounts.

“If you’re looking toward us for help, to teach you—the alarm company—more about how to sell, and how to market … UCC would probably be a better fit for you, because they focus on that more than [COPS does],” McMullen said.

“We’re looking at AlarmWatch for, possibly, the fire sector,” he said. “They’re … doing special things with fire systems.”

David Smith, COPS director of marketing and communication, stressed the separation between brands under Lydia. At ISC West 2016, Smith said, “People came into our booth and said ‘yeah, I’m with UCC,’ or ‘We’ve been looking at UCC,’ [and added] ‘but that’s you guys now, right?’ And honestly, it’s not. It shares an executive team, but past that … it’s a whole separate entity,” Smith said. 

ISC West also brought people outside the industry to COPS’ booth, McMullen said. He gave the example of wearable manufacturers wanting professional monitoring for their devices.

McMullen said that the company had similar conversations at CES, talking about the possibility of professionally monitoring personal drones.

UCC acquired by COPS’ owner Lydia Security Monitoring

UCC will continue to operate separately, under its current brand
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01/27/2016

WILLIAMSTOWN, N.J.—Lydia Security Monitoring, the parent company of COPS Monitoring, both based here, announced today it has acquired wholesale central station United Central Control.

Lydia receives $75 million

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01/27/2016

WILLIAMSTOWN, N.J.—Lydia Security Monitoring, the parent company of COPS Monitoring, received a $75 million credit facility from Citizens Bank, the bank announced Jan. 25.