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Maine school district moves quickly to upgrade security

SURV, a Securadyne Systems company, installs comprehensive system
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03/19/2013

CUMBERLAND, Maine—The Newtown school shooting in December stunned the country and prompted school districts nationwide to reassess security. In this Maine town, the school district was able to move quickly to install a new comprehensive security system.

‘Train the Trainer’ adds recertification program

Central station instructors certified before 2010 will have access to latest SIA revisions
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03/15/2013

YARMOUTH, Maine—Technology at central stations advanced rapidly in the decade between revisions to SIA-APCO’s “Train the Trainer” course, which was updated in 2000 and again in 2011. For instructors certified under the older version, keeping pace has required extra work as more of their monitoring protocols have become outdated.

Avigilon locates ‘global sales HQ in U.S.’

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Wednesday, March 13, 2013

Vancouver-based Avigilon, manufacturer of megapixel cameras and other video surveillance products, is opening a U.S. headquarters in Dallas, the company announced this morning.
 
This location will also be the “global headquarters for sales.” Employees will include sales, business development and customer support.  The company plans to “add additional customer support personnel over the next year.”  

Bryan Schmode, executive vice president of global sales, will run the office.

Avigilon became a public company in the fall of 2011and has reported impressive growth and ambitious revenue goals since.  Some management changes were announced in October of 2012.

In a statement, Alexander Fernandes, president and CEO at Avigilon, noted that the “U.S. market accounts for a healthy percentage of our revenue.” Notable installations include: Minnesota Twins' Target Field, the Hard Rock Casino and Hotel in Albuquerque and the Dallas Love Field Airport.

"We chose Dallas because it is a business-friendly city. With access to an incredible talent pool and quality infrastructure it's no wonder several major corporations call this city home,” Fernandez said in a prepared statement.

Telguard gets PERS partner; COPS plans Gilley’s bash

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Wednesday, March 13, 2013

Telguard has expanded its reach into the PERS marketplace by licensing its cellular technology to Mytrex, a South Jordan, Utah-based manufacturer of medical alarm systems.

Mytrex is targeting independent seniors who are doing away with POTS but still want medical response service. The technology used in Telguard’s TG-P cellular PERS communicator can now be found in Mytrex’s MXD3G “turnkey” PERS solution.

Mytrex President Richard Bangerter said his company was looking for a partner “with proven cellular technology and service to enhance our product line and help us address the growing no-landline senior population.” That led to Telguard, which provides solutions for wireless monitoring of intrusion and fire systems.

One of the selling points for the MXD3G is that it's "central-station agnostic," eliminating the need to purchase and maintain proprietary equipment.

“As long as a dealer’s central station advertises support for two-way voice, the MXD3G using Telguard service can be installed to deliver it,” the company said in a prepared statement.

The device is available through Telguard or Mytrex.

Work hard, play hard: COPS Monitoring is planning a Dealer Appreciation Bonanza during ISC West that will include cocktails, dinner, line dancing and a mechanical bull riding competition for anyone brave enough to saddle up.

“We wanted to celebrate the opening of our 8,000-square-foot central station in Texas and our recent acquisition of AlarmWATCH,” COPS President and COO Jim McMullen said in a prepared statement. “Our dealers work hard all year long. We thought that it would be exciting if we hosted an event that gave them the opportunity to play hard as well.”

The gathering will be held from 6 to 10 p.m. at Gilley’s at Treasure Island in Las Vegas. There will be door prizes and dealers will be able to commemorate the evening with a Western-themed picture from the event photo booth. Co-sponsors are Alarm Funding Associates, CheckVideo, the SS&Si Dealer Network, Telguard and TimePayment.

Space is limited and is reserved for qualified alarm dealers and their guests. For more information or to find out if you qualify for complimentary tickets, click here or call Betty Hudson at 800-367-2677, Ext. 1256.

False alarms dogging Do-Right in Newfoundland

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Wednesday, March 6, 2013

More than 12,000 false alarms in one year, including 81 from just one address? It’s enough to make a deputy reach for the Screech.

For those who think our neighbors to the north don't have security-related problems, think again. In St. John’s, Newfoundland, police have their hands full in a way that would have many of their U.S. brethren nodding sadly in agreement.

According to a report last week by CBC News, the Royal Newfoundland Constabulary is being overwhelmed by false alarms. In 2012, they accounted for almost a quarter of the calls that the RNC handled in the St. John’s area.

“It has a dramatic impact on our service delivery,” Ab Singleton, deputy chief of the RNC, told the CBC.

The refrain will sound familiar to anyone who has dealt with the issue south of the border: Each of the 12,000 calls went to the RNC’s Communications Centre, where a dispatcher created a file, notified the alarm company and moved the call through the RNC system. An officer then responded unnecessarily, taking him away from other enforcement duties.

Singleton said the biggest problem with false alarms can be traced to a small number of businesses that have not trained their employees to properly use their security system, or have not replaced malfunctioning systems. The top six offenders in 2012 accounted for 344 false alarms, he said.

“The people either owning or operating the system, or the business, does not take the alarm or the work that we do seriously,” Singleton told the CBC.

The resulting waste of resources is unlikely to be stemmed any time soon. Police said the problem is getting worse, with more calls coming in and the percentage of false alarms rising. An increase in new homes pre-wired for alarm systems has been partly to blame, they said.

Customers like non-proprietary systems, Interactive says

Clients want the option of choosing from a variety of service providers
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03/05/2013

NASHVILLE, Tenn.—More and more customers want non-proprietary fire systems in order to have more choice when it comes to maintenance and service, according to Mike White, fire alarm account manager for Interactive Systems, a security and fire company based here.

Expertise of fire/security integrators can enhance school safety

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03/04/2013

CHARLOTTE, N.C.—Post-Sandy Hook, fire and security integrators should take the initiative and guide school officials in choosing the right emergency communications solutions, Jeff Martinez, Northeast regional sales manager for Telecor, said in a recent conference call.

Get your new product listed in SSN

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Wednesday, February 27, 2013

Got new product? Exhibiting at ISC West?

If so, you may submit your product for Security Systems News’ ISC West New Show Products section.

All companies exhibiting at the show can submit one product that is making its debut at ISC West 2013 in April, but companies that have more than one product division may submit one product for each division. That's like video and access--not different flavors of video, OK? Please attach a jpeg image of the product to the email.

The process is easy. Just send the following information, in the body of an email to Cath Daggett  cdaggett@securitysystemsnews.com

1.  Company name
2.  Company website
3.  Product name
4.  Three bullet points that describe your product, each 12 words or less
5. Company telephone number—only ONE please (to be published)
6. ISC West booth number (essential; you must be exhibiting at ISC West)
7.  Image of product ( JPEG file with a DPI of 300 or greater. No PDFs, please.)

The firm deadline is Wednesday, March 6. Space in the issue is limited, so submitting early ensures you a place in the section.

Questions? Call or email me or Cath.

 

AT&T gets into mobile PERS; Puro resigns at CRN Wireless

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Wednesday, February 27, 2013

Mobile PERS is fast becoming the land of the giants.

AT&T is the latest to get into the game, announcing on Feb. 21 that it will provide the wireless network and location services for Libris, a mobile health management system from Seattle-based Numera Inc. The news follows ADT’s announcement in January that it’s getting into mobile PERS by partnering with Toronto-based health tech provider Ideal Life.

The target market for both ventures is similar: active senior citizens looking for an extra measure of safety, and those with chronic conditions who want health monitoring inside and outside the home. Libris delivers by integrating biometric readings, two-way mobile voice, automated fall detection and location tracking.

“Incorporating continuous monitoring of an individual’s activity, location and important health measurements, [Libris] breaks new ground in bringing together personal safety and telehealth in a mobile device,” said Chris Penrose, senior vice president of emerging devices for AT&T, in a prepared statement.  

While the competition for remote patient monitoring is getting more intense, there’s probably a lot of room left in the sandbox for players of all sizes. The telecare and telehealth market is expected to exceed $1 billion by 2016 and grow to $6 billion by 2020, according to Numera.

Puro resigns at CRN Wireless: In other PERS-related news, e3 Investment Partners announced this week that Nicholas Puro has resigned as CEO of CRN Wireless. He will focus on other opportunities in network services, monitoring and security, according to an e3IP news release.

“I am particularly interested in network services and wireless monitoring in the medical and pharmaceutical field,” said Puro, who is listed on LinkedIn as managing director of e3IP. “There are vast opportunities for new products and services ranging from fully mobile personal emergency response systems to wireless monitoring of pharmaceuticals through the cold chain.”

Earlier this month, CRN Wireless launched two 4G cellular alarm communicators through its AlarmPath division.

Glow or glower? Readers chart industry’s prospects for 2013

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02/26/2013

YARMOUTH, Maine—In mid-December, The Wall Street Journal defied doomsayers and the pending fiscal cliff with an article headlined “Economy Poised to Nudge Ahead in 2013.” The Journal predicted that the U.S. recovery would gain a bit of steam through the year, ushering in a period of more normal growth.

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