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A2 Systems launches in Mass.

Industry vets open new firm
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03/22/2013

BURLINGTON, Mass.—A2 Systems, a new systems integration firm located here and founded by industry veterans Pat Connors and Matt Leonard, has completed its first job for an energy company and is now delving into two more jobs—one in the pharmaceutical vertical and one in retail.

What you should have on your calendar: 7:30 a.m., April 10, 2013

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Wednesday, March 20, 2013

As you’re putting your ISC West calendar together, make sure that you have The Security 5K on your list. Now in its fourth year, the race (and 2K walk) will take place on Thursday, April 11 at 7:30 a.m. The start line is within easy walking distance to the Venetian. Click here for the link to sign up.

Security Systems News and Security Director News founded this event with Mission 500 four years ago. We’re proud to be involved and pleased that the list of generous manufacturer sponsors is getting longer.

Whether you walk, run or show up to cheer your industry colleagues along, The Security 5K is a fun way to start your second day of ISC West.

You and your colleagues can sign up as a team or individually online or at ISC West on Wednesday. We had more than 400 runners and walkers last year and expect even more this year.

However, the most important way you can participate is by sponsoring a runner or walker. All of the proceeds go to benefit Mission 500, a wonderful organization that literally saves children’s lives. It provides basic necessities, food, clothing and housing for some of the neediest children in the world. Last year we raised $90,000, making a real difference in children’s lives. Your participation matters. See you there.

 

Floor space filling up fast at ESX

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Wednesday, March 20, 2013

ESX is one of the fastest-growing trade shows in the country, a distinction that hasn’t been lost on the industry’s top monitoring and integration companies. The expo floor is already more than 70 percent sold for this year’s event, which will be moving down the street from Nashville’s Convention Center the new Music City Center.

More than 140 exhibitors were on board as of Monday, including 30 companies that weren’t on the floor last year. Among the new participants from the monitoring world are Criticom Monitoring Services (CMS), Metrodial and SAFE Security.

Some of the busiest real estate at ESX 2013 is likely to be found at the NexTech Zone, where exhibitors focused on home automation, energy management, IT and interactive services will display the latest products and services. With Time Warner, ADT and other big players increasingly moving into this space, it’s probably a good idea for central stations to stay ahead of the curve (or at least not fall behind it).

There also will be 10 educational sessions at ESX focusing on central station operations and technology. Topics range from how to find and retain quality operators (and customers) to the monitoring world beyond PERS, with some of the top names in the industry leading the discussions. To find out more about what ESX has to offer—pencil in June 17-21 if you haven't already—or to register, click here.

Maine school district moves quickly to upgrade security

SURV, a Securadyne Systems company, installs comprehensive system
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03/19/2013

CUMBERLAND, Maine—The Newtown school shooting in December stunned the country and prompted school districts nationwide to reassess security. In this Maine town, the school district was able to move quickly to install a new comprehensive security system.

‘Train the Trainer’ adds recertification program

Central station instructors certified before 2010 will have access to latest SIA revisions
 - 
03/15/2013

YARMOUTH, Maine—Technology at central stations advanced rapidly in the decade between revisions to SIA-APCO’s “Train the Trainer” course, which was updated in 2000 and again in 2011. For instructors certified under the older version, keeping pace has required extra work as more of their monitoring protocols have become outdated.

Avigilon locates ‘global sales HQ in U.S.’

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Wednesday, March 13, 2013

Vancouver-based Avigilon, manufacturer of megapixel cameras and other video surveillance products, is opening a U.S. headquarters in Dallas, the company announced this morning.
 
This location will also be the “global headquarters for sales.” Employees will include sales, business development and customer support.  The company plans to “add additional customer support personnel over the next year.”  

Bryan Schmode, executive vice president of global sales, will run the office.

Avigilon became a public company in the fall of 2011and has reported impressive growth and ambitious revenue goals since.  Some management changes were announced in October of 2012.

In a statement, Alexander Fernandes, president and CEO at Avigilon, noted that the “U.S. market accounts for a healthy percentage of our revenue.” Notable installations include: Minnesota Twins' Target Field, the Hard Rock Casino and Hotel in Albuquerque and the Dallas Love Field Airport.

"We chose Dallas because it is a business-friendly city. With access to an incredible talent pool and quality infrastructure it's no wonder several major corporations call this city home,” Fernandez said in a prepared statement.

Telguard gets PERS partner; COPS plans Gilley’s bash

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Wednesday, March 13, 2013

Telguard has expanded its reach into the PERS marketplace by licensing its cellular technology to Mytrex, a South Jordan, Utah-based manufacturer of medical alarm systems.

Mytrex is targeting independent seniors who are doing away with POTS but still want medical response service. The technology used in Telguard’s TG-P cellular PERS communicator can now be found in Mytrex’s MXD3G “turnkey” PERS solution.

Mytrex President Richard Bangerter said his company was looking for a partner “with proven cellular technology and service to enhance our product line and help us address the growing no-landline senior population.” That led to Telguard, which provides solutions for wireless monitoring of intrusion and fire systems.

One of the selling points for the MXD3G is that it's "central-station agnostic," eliminating the need to purchase and maintain proprietary equipment.

“As long as a dealer’s central station advertises support for two-way voice, the MXD3G using Telguard service can be installed to deliver it,” the company said in a prepared statement.

The device is available through Telguard or Mytrex.

Work hard, play hard: COPS Monitoring is planning a Dealer Appreciation Bonanza during ISC West that will include cocktails, dinner, line dancing and a mechanical bull riding competition for anyone brave enough to saddle up.

“We wanted to celebrate the opening of our 8,000-square-foot central station in Texas and our recent acquisition of AlarmWATCH,” COPS President and COO Jim McMullen said in a prepared statement. “Our dealers work hard all year long. We thought that it would be exciting if we hosted an event that gave them the opportunity to play hard as well.”

The gathering will be held from 6 to 10 p.m. at Gilley’s at Treasure Island in Las Vegas. There will be door prizes and dealers will be able to commemorate the evening with a Western-themed picture from the event photo booth. Co-sponsors are Alarm Funding Associates, CheckVideo, the SS&Si Dealer Network, Telguard and TimePayment.

Space is limited and is reserved for qualified alarm dealers and their guests. For more information or to find out if you qualify for complimentary tickets, click here or call Betty Hudson at 800-367-2677, Ext. 1256.

False alarms dogging Do-Right in Newfoundland

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Wednesday, March 6, 2013

More than 12,000 false alarms in one year, including 81 from just one address? It’s enough to make a deputy reach for the Screech.

For those who think our neighbors to the north don't have security-related problems, think again. In St. John’s, Newfoundland, police have their hands full in a way that would have many of their U.S. brethren nodding sadly in agreement.

According to a report last week by CBC News, the Royal Newfoundland Constabulary is being overwhelmed by false alarms. In 2012, they accounted for almost a quarter of the calls that the RNC handled in the St. John’s area.

“It has a dramatic impact on our service delivery,” Ab Singleton, deputy chief of the RNC, told the CBC.

The refrain will sound familiar to anyone who has dealt with the issue south of the border: Each of the 12,000 calls went to the RNC’s Communications Centre, where a dispatcher created a file, notified the alarm company and moved the call through the RNC system. An officer then responded unnecessarily, taking him away from other enforcement duties.

Singleton said the biggest problem with false alarms can be traced to a small number of businesses that have not trained their employees to properly use their security system, or have not replaced malfunctioning systems. The top six offenders in 2012 accounted for 344 false alarms, he said.

“The people either owning or operating the system, or the business, does not take the alarm or the work that we do seriously,” Singleton told the CBC.

The resulting waste of resources is unlikely to be stemmed any time soon. Police said the problem is getting worse, with more calls coming in and the percentage of false alarms rising. An increase in new homes pre-wired for alarm systems has been partly to blame, they said.

Customers like non-proprietary systems, Interactive says

Clients want the option of choosing from a variety of service providers
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03/05/2013

NASHVILLE, Tenn.—More and more customers want non-proprietary fire systems in order to have more choice when it comes to maintenance and service, according to Mike White, fire alarm account manager for Interactive Systems, a security and fire company based here.

Expertise of fire/security integrators can enhance school safety

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03/04/2013

CHARLOTTE, N.C.—Post-Sandy Hook, fire and security integrators should take the initiative and guide school officials in choosing the right emergency communications solutions, Jeff Martinez, Northeast regional sales manager for Telecor, said in a recent conference call.

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