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G4S releases RISK360 ‘incident and case management’ software

Cloud-based SaaS solution said to simplify risk for security professionals
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09/17/2012

PHILADELPHIA—G4S Secure Solutions on Sept. 11 announced the release of a new incident and case management software, called RISK360, designed to help security directors analyze risk and better allocate resources.

ESA of Florida to hold inaugural event

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Friday, September 14, 2012

I wrote this spring about the Irving, Texas-based Electronic Security Association launching a state-chartered chapter in Florida. Now ESA of Florida is about hold an inaugural event.

ESA created the new state chapter because Florida is home to so many security companies.

The Sept. 20 inaugural event, which will be a legislative dinner featuring the chairman of the Electrical Contractors' Licensing Board, Ken Hoffman, who will discuss licensing requirements in Florida and the function of the board, according to an ESA news release. Also, updates on ESA of Florida and the upcoming ESA Leadership Summit in Orlando (slated for this Feb. 18-21, 2013) will be shared.

Steve Paley, president of Rapid Security Solutions LLC and chairman of the ESA of Florida steering committee, said a prepared statement: “We're excited to kick off the activities of ESA of Florida with this legislative dinner. We're encouraging everyone interested in helping to grow the security integration and monitoring industry in Florida to attend.”

Hoffman also said in the news release: “The security industry in Florida is primed for growth, and I'm happy to be able to address companies looking to improve their businesses and serve their customers even better.”

The dinner will be held at 6 p.m. at
Ruth's Chris Steak House at 2525 North Federal Highway, Fort Lauderdale.

The event — which is sponsored by Interlogix, Honeywell, Telguard and Tri-Ed/Northern Video Distribution — is open to both ESA members and non-members. Registration for ESA members is free; non-member registration is $35.

For more information or to register, visit www.esaweb.org/event/ESAofFLDinner or call ESA's Member Service Center at (888) 447-1689.

PSIM goes mobile with DICE’s Matrix Universal Video

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09/14/2012

PHILADELPHIA—DICE Corp. this week formally launched Matrix Universal Video, a cloud-based PSIM system that allows users to receive alarms and their linked videos simultaneously and access the information with an iPad or Android device.

S&S weathers Isaac, focuses on ‘doing it right’

Alabama-based fire company says AFSA Quality Contractor recognition helps it stand out
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09/12/2012

MOBILE, Ala.—S&S Sprinkler Co. shut down its main office here for a day and also another office in Baton Rouge, La., for more than two days as Hurricane Isaac approached the Gulf Coast in late August, said business manager Jeff McCurley.

Jensby back in industry at San Jose-based RFI

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09/12/2012

SAN JOSE, Calif.—Mary Jensby, formerly central station and data entry director for Monitronics, has been named call center director at RFI Communications & Security Systems, an integration and monitoring company based here.

‘Niche industries’ driving growth of new fire technology market

Need for advanced fire detection is rising, as industries that demand it—such as telecommunications and utilities—experience growth
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09/12/2012

AUSTIN, Texas—Laser-based aspirating smoke detectors and multi-sensors are the fastest-growing segment of the fire market and are modernizing the industry, according to a new study from IMS Research.

SW24’s ‘game-changer’: No long-term monitoring contracts

Company will handle residential intrusion with monthly agreements
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09/12/2012

NEW YORK—SecureWatch 24 is entering the residential intrusion market with what it calls a “blast from the past” for the security industry: no long-term monitoring contracts, with customers owning their equipment and paying up front to cover installation costs.

Virginia security provider having ‘best year ever’

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Wednesday, September 12, 2012

When I wrote about Richmond Alarm last summer, it was having a good year. The Richmond, Va.-based, family-owned, full-service security company had grown its footprint into Eastern Virginia with a new acquisition, making that company the largest locally-owned security provider in the state.

But 2012 is turning out to be an even better year for Richmond Alarm. Not only did the company celebrate its 65th anniversary this year, but it also won Chesterfield County’s business of the year award this summer.

Also, according to the story this week in the Richmond Times-Dispatch newspaper, revenues are climbing since they flattened out during the recession. “The calendar year 2012 will be the best year ever,” company president Wayne Boggs is quoted as saying.

Richmond Alarm, a Honeywell First Alert dealer, was awarded the 2012 First Choice Business of the Year Award in July, according to its website. It says the award “recognizes companies that consistently contribute to Chesterfield County through community service, innovative products and services, job creation, tax revenue and ethical business standards.”

Tweet smart: Cashing in on social media

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Wednesday, September 12, 2012

You don’t have to look very hard to find an alarm company that isn’t keeping pace with technology. It can be difficult to stay on top of the latest and greatest, and some people are reluctant—or even defiant—when it comes to saying goodbye to the tried and true in favor of the Next Big Thing.

That attitude often spills over to the world of social media. Facebook? Twitter? “Friends” and Tweets fly just fine for the junior set, but we’re adults here. Besides, who has that kind of time to throw around?

Maybe your competition.

Social media is rapidly becoming a must-have business tool, and companies that aren’t wielding it effectively risk selling themselves short in an increasingly aggressive marketplace. Exposure and name recognition can translate into accounts no matter where you’re based or how big you are.

That fact hasn’t been lost on the Central Station Alarm Association, which will host a webinar Nov. 7 on social media strategies and how they can affect your business. Teresa Brewer of System Sensor and Michael Kremer of Intertek/ETL will discuss how to use social media to acquire customers or get referrals, boost attendance at company-sponsored events, and increase inquiries via your website or over the phone.

For those who have a success story to pass along, email Brewer at Teresa.brewer@systemsensor.com or Kremer at Michael.kremer@intertek.com. Registration information for the webinar will be available soon on the CSAA’s website.

Welcome aboard: In other CSAA news, the group’s international board of directors has approved Jay Hauhn as first vice president of the Executive Committee and Peter Lowitt as secretary. Hauhn is CTO of Tyco Integrated Security; Lowitt is president of Hicksville, N.Y.-based Lowitt Alarms & Security.

“The CSAA Nominating Committee did an exceptional job in vetting these outstanding candidates, and the unanimous vote of the board of directors reflects the complete confidence of the board in both of these exceptional gentlemen,” CSAA Executive Vice President Steve Doyle said in a prepared statement.

Vivint blows (hurricane) competition away, website says

 - 
Monday, September 10, 2012

We’re now in hurricane season, which began in the Atlantic Ocean in June and won’t end until the last day of November. And, according to a website that does annual reviews of home security companies, the company that stands out during such bad weather is Vivint.

6Webs.com selected Utah-based home automation/home security company as the “Best Home Security Company during Hurricane Season,” according to a news release from that website, http://www.6webs.com.

The company says it does independent reviews of home security systems and “conducts an annual review of the leading home security providers and ranks them based on several categories that are important to consumers.”

In awarding the recognition to Vivint – which is reportedly considering a sale – 6Webs.com cites the features the company offers including its Go! Control panel weather alerts, with inclement weather notifications via an iPhone, iPad or Android device; the back-up batteries it provides for all the home security systems it installs, which help ensure protection if the power goes out; its 24-hour customer service; and the fact that it provides cellular monitoring.

“In the case of a natural disaster not only could power be lost, but phone line service could be interrupted for a long period of time leaving your home less secure. This is also the case with Internet-based systems when power is lost, the connection to the monitoring center will be lost as well. Vivint’s cellular security system is the most reliable way to ensure the connections with the monitoring center is not interrupted,” the news release said.

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