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Hile named CEO of IFSS

Hile aims to quadruple independent integration firm, expand managed services, PSIM capabilities.
 - 
05/02/2012

FORT MYERS, Fla.— Robert Hile, an industry veteran who most recently led the security division of Siemens Building Technology group, has been named CEO of Integrated Fire and Security Solutions, an independent integrator based here.

Court decision favors ADT—and other alarm companies

Industry attorney: It's 'a good decision for the alarm industry’
 - 
05/02/2012

PASADENA, Calif.—ADT came out a winner in a recent court decision here, and the finding also is good news for others in the alarm industry, according to industry attorney Ken Kirschenbaum.

Fire alarm dealer left a great installation legacy

 - 
Wednesday, May 2, 2012

We all like to think that by the time we exit this world, we’ll have accomplished something great that we’ll be remembered by. But let’s face it, most of us are not going to make it into a Who’s Who or rate a Wikipedia page for what we’ve done in life. That’s why I found this tribute to fire dealer Larry Esch, who died last summer, so touching. It’s a good reminder of what really counts in life: getting the little things right—in this case, fire panel by fire panel.

Carter Rierson, president of Best Defense Security & Fire Protection of Waunakee, Wis., wrote the tribute and sent it to Security Systems News. He writes beautifully of a person who set a standard for quality when it came to life safety. Here’s what Carter had to say:
 

I am writing this letter to recognize an industry professional who went above and beyond to make our industry better. Larry Esch was the owner of World Security of Harvard, Ill., an NFPA 72 Code Committee member, and an industry veteran for nearly 40 years. Larry passed away last summer.

I met Larry through our fire alarm manufacturer’s dealer conventions where he instructed other dealers on the importance of setting a quality standard in their alarm installations.

In these sessions, Larry showed photos of poor, improper, and non-compliant installation examples, citing the codes and illustrating why the examples did not comply with the codes. He then continued on to show examples of very clean, professional code-compliant systems installed by his company. He noted the difference and educated the class on how his company had completed these installations.

Larry emphasized that he was not telling anybody in the class “how” to install an alarm, simply that it was important that EVERY fire alarm installing company set a standard on how they want their systems installed. He stressed that without setting a standard and ensuring the technicians installing the system follow that standard, quality cannot be guaranteed.

Shortly after his passing I received a call to service a fire alarm installed by Larry’s company.  I am a NICET level IV alarm professional with 21 years experience servicing thousands of fire panels, installed by multiple different companies, and this alarm was the cleanest, most organized, easiest to service installation I had EVER seen!

Words simply cannot describe how neatly every wire was terminated and labeled.  The installation was EXACTLY as he had shown in his training class. Although it was the very first time I had stepped foot on the job, his installation was so clean and easy to follow that I was easily able to service the system. I took photos of the panels and use them to illustrate proper panel wiring when training my technicians.  We use this as OUR quality standard!

Not only did Larry always make himself available to other alarm dealers with questions, he made the effort to make us all better at what we do. He always stressed, “Set a standard,” and lived by that standard himself.

Larry taught an important lesson and set a standard we can all learn from.  Our industry needs more Larrys!  He made a difference.

 

ADT adds another to management lineup

 - 
Tuesday, May 1, 2012

More post-split news from ADT: It recently made another management lineup announcement about a new chief marketing officer, Tony Wells. Wells doesn't have a security background—his previous experience has been at companies as diverse as 24 Hour Fitness and Nissan—but is skilled at marketing and communications, according to a news release. This latest ADT announcement follows on the heels of management changes it announced just three weeks ago.

Here’s more from the April 27 announcement, as reported by PRNewswire:

SCHAFFHAUSEN, Switzerland—Tyco International Ltd. today announced that Tony Wells will assume the role of chief marketing and customer officer of The ADT Corporation, to be created upon separation from Tyco later this year.

"Tony's hiring is another example of our commitment to bringing top-tier talent to our management team as ADT prepares to become an independent public company," said Naren Gursahaney, current president of Tyco's ADT North American residential and small business security segment and future chief executive officer of The ADT Corporation.  "Tony brings best-in-class marketing and digital expertise, strong customer engagement insight and a deep understanding of ADT's subscription-based business model. I am confident he will play an integral role in further enhancing our brand and driving our strategies for growth."

Mr. Wells, 47, joins ADT from 24 Hour Fitness, where he served as executive vice president and chief marketing officer since 2007. At 24 Hour Fitness, he was responsible for marketing communications, public relations, oversight of 24hourfitness.com, member services and retail products/services.  Previously, Mr. Wells served as vice president, client services for VISA USA, Inc., where he was directly responsible for global relationship management for HSBC and USAA Banks.  Wells joined VISA USA as vice president, partnership marketing, where he oversaw daily operations and management of Visa's sponsorship, event and alliance efforts. Mr. Wells also held a variety of marketing positions at other major brands, including General Motors R*Works, Mills Corporation, and Nissan North America, Inc.  A former Marine infantry officer, Mr. Wells received a B.S. degree from the United States Naval Academy and a management certificate from Johns Hopkins University.

Don Boerema, who had been serving as ADT's chief marketing officer, has assumed the new role of chief corporate development officer. In this role, Mr. Boerema will be responsible for corporate strategy, market development, business development, mergers and acquisitions and new business units.

Upon separation from Tyco International Ltd., The ADT Corporation will be a leading provider of electronic security, interactive automation and related monitoring services for residences and small businesses in North America. … Headquartered in Boca Raton, Florida, ADT employs 16,000 people at nearly 200 locations.

New president, new growth plan for Security Partners

Pennsylvania-based firm promotes more RMR with latest monitoring technology
 - 
04/30/2012

LANCASTER, Pa.—Security Partners, a wholesale monitoring provider based here, has brought aboard a new president and initiated a new growth plan to help alarm dealers take advantage of an expanded line of products and services.

Stranded in the South Atlantic

Industry vet Bob Bonifas spends 10 days on remote island
 - 
04/27/2012

AURORA, Ill.—As a veteran of the alarm industry, Bob Bonifas knows how important redundancy is for central stations. As a global adventurer recently stranded on a sub-Antarctic island, he now knows it’s crucial for passenger ships, too.

Brivo's got a new deal for dealers

 - 
Wednesday, April 25, 2012

In a video I posted on our site today, an interview with Tyco Integrated Security CTO Jay Hauhn  from ISC West, one of the topics we talked about is  the security industy’s journey to the cloud.

We’re not there yet with hosted video, he said, but the one product area where the industry is most comfortable in the cloud is access control.

And, Brivo Systems is certainly one of the leaders in this arena. Brivo CEO Steve Van Till wrote a guest commentary for us about the cloud confusion he saw on display at ISCWest. Check that out here.

But more on Brivo, I spoke yesterday to Lee Odess, Brivo’s director of sales operations, about the company’s new dealer program that it launched at ISC West. The company has existing dealers, of course, (about 300) but this is Brivo’s first formal dealer program.  

“The main thing is that it’s a partnership. We’re not dictating or demanding,” Odess said. “We’ll reward dealers based on commitment … and there’s a real focus on market development,” he added.

For committed dealers, Brivo will help “from a monetary side, to execution and support … or in other strategic ways,” Odess said. For example, if a dealers “wants to go after the retrofit and remodel remarket, we’ll work with you to put a program together.”

It’s a three-level program: Silver, Gold and Brivo Blue. Brivo Blue dealers “are the most committed”, Silver dealers are likely new dealers, and Gold dealers “work with us but there are certain things they don’t do on the commitment side,” Odess said.

Odess listed eight benefits for Brivo Blue dealers:+
1.    Market Development Funds—which will be based on last year’s sales.
2.    Lead Sharing—“When we get contacted by end users, we’ll connect them with our most committed dealers.
3.    Dealer Council. “It’s a place for idea sharing and a forum for beta testing and showcasing our tools.” It’ll be a platform for feedback, positive and negative, he said
4.    Online web service, which is co-branded with the dealer’s name.
5.    A&E Specification include dealer training and certification levels.
6.    Search Engine Optimization—“We’ll help dealers position themselves better in the market.”
7.    Internal extranet “it’s like the forum, but it’s an online feature”
8.    Award program that’s based upon how closely the dealer works with Brivo instead of just “how much you purchase."

NICET training pays off in Wisconsin

Having the certification helps companies qualify for jobs that increasingly are requiring it, one fire company says
 - 
04/25/2012

WAUNAKEE, Wis.—It pays in this state to have NICET training, according to Carter Rierson, president of Best Defense Security & Fire Protection, based here.

Griffon Systems looks at business-intelligence approach

 - 
04/25/2012

WESTCHESTER, Ill.—Griffon Systems, a systems integrator based here, takes a business-intelligence approach to security.

Aloha Alarm flourishing in Hawaii

The small new company is adding customers and employees and says quality service distinguishes it from big summer-model rivals
 - 
04/25/2012

AIEA, Hawaii—Aloha Alarm just launched in January, but already has about 200 customers and is gaining more at the rate of about 50 a month, according to Aloha president Mark Plischke. He said he also plans to add six more employees to his current staff of 14 before year’s end.

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