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Stanley enhances its monitoring

Tuesday, November 24, 2015

It seems that Stanley Security has really been focusing on how it approaches monitoring lately.

Monday, the company announced its partnership with I-View Now, a cloud-based platform for central station video verification. Last week CSAA announced Stanley’s participation in its ASAP to PSAP program. Additionally, all of this is coming just weeks after Stanley announced its acquisition of SentryNet, a wholesale monitoring center.

Steve Walker, VP of customer service for Stanley said this could lead to other monitoring companies under Stanley—such as Sonitrol and SentryNet—joining ASAP as well. He noted that SentryNet is already integrated with I-View Now.

“The big advantage [of joining the ASAP program] is it reduces the time to communicate or dispatch on an alarm, so it just translates directly into an improved, faster response from the agency [and] it improves the accuracy of the agency response,” Steve Walker, VP of customer service for Stanley, told me.

Walker said Stanley has been working on joining the ASAP to PSAP program for about a year. Integrating the ASAP. Integration with the company’s automation software, IBS. “We’re IBS’ first customer to successfully connect to the network,” he said. Having completed this integration should make it easier for other IBS customers to join ASAP, he said.

I-View Now is integrated with many different DVRs and cameras, Walker said, and that’s a benefit for Stanley. “It greatly expands our product offering. … We don’t have to worry about integrating all of these different technologies into our software—all we have to do is integrate with I-View Now.”

Walker lauded I-View Now’s ability to allow end users to review a video feed at the same time as the central station after an alarm signal is sent. Stanley has also been working on this partnership for a year, he said.

Stanley has about 250,000 monitored customers in the United States, and another 80,000 in Canada, Walker said. Stanley is the second predominantly commercial business to join the program, after Diebold announced its participation last month.

Stanley Security acquires SentryNet

Companies create new offerings for dealer base

INDIANAPOLIS—Stanley Security, based here, acquired wholesale monitoring company SentryNet, resulting in new programs for SentryNet’s dealer base.

SentryNet offering classes on taking on large nationals

Preparing dealers to go ‘toe-to-toe with ADT’

RICHLAND, Miss.—SentryNet, a third-party monitoring station with locations in Tennessee and Florida, started a series of classes in December designed to teach its dealers how to compete with the likes of ADT, Vivint and other national companies.

SentryCon 2015 Cruise, New Orleans to Mexico


NEW ORLEANS—SentryNet, a third-party monitoring station in Tennessee and Florida, announced the dates and destinations of the second SentryCon cruise, leaving from here for Cozumel, Mexico on April 23 and returning to New Orleans early on April 27.

SentryNet: Here’s how to take on national companies


RICHLAND, Miss.—SentryNet is hosting a series of classes designed to teach its dealers how to grow their businesses.

SentryNet shares the credit

Wednesday, October 1, 2014

When I spoke last month to SentryNet’s Kurt Erdman and Alain Jamet, national sales manager and vice president of operations, respectively, both characterized their central station as an “activity hub” that would perform the dual task of promoting new technologies and keeping security professionals attuned to broader trends affecting the industry.

Given that approach, it’s not surprising that the information the company blasts out often reads like a hybrid between a news release and, well, news. A good example of this surfaced last week when the company summarized an episode in which all the interdependent parts of a security plan interacted properly to snuff out a crime in progress.

At 1:30 a.m. on August 11, an alarm was received from the Nashville Armory, a popular firearm complex housing a shooting range and a stockpile of weapons and ammo. Responding to the alarm, police pursued and caught a pair of burglars who had managed to make off with a haul of weapons and ammo valued at more than $10,000. Video surveillance recorded both subjects carrying out the crime, the SentryNet release noted, citing a report from the local Fox affiliate in Nashville.

The summary goes on to highlight myriad behind-the-scenes measures taken to help foil the crime, crediting everyone from the end users, the technicians, a locally owned alarm company (C.O. Christian and Sons), an integrator (Herring Technology), and SentryNet’s own central station and staff with performing their specific duties with aplomb.

“Those of us who are in this business understand the synergy and combined effort that took place behind the scenes in this story,” the SentryNet release noted. Well said. A successful security operation is an ecosystem, sustained by the efforts of people who sometimes never physically cross paths. It’s good to see that fact highlighted, and the credit for success shared.

SentryNet brings back the cruise

The company is also weeks away from rolling out a second enhanced version of its mobile app

PENSACOLA, Fla.—A few weeks away from releasing the second installment of its dealer app, SNapp 2.0, SentryNet, a monitoring company based here, announced it’s also doing something else for the second time: booking a Carnival cruise to Cozumel, Mexico, which high-performing dealers can earn tickets to.

SentryNet hosts interstate ESA meeting


NASHVILLE, Tenn.—SentryNet recently hosted a joint meeting between the Tennessee Electronic Security Association and the Mississippi Alarm Association, according to a news release.

New VP looks to expand Mace CS’ footprint nationwide

Michael Joseph now overseeing California central

ANAHEIM, Calif.—Mace Central Station has seen its share of change in the past three years, including the acquisition of CSSS, a shift in CEOs and the recent departure of Morgan Hertel as vice president and general manager. As Hertel’s successor, Michael Joseph sees an opportunity and a challenge: instill continuity in the company’s operations and leverage the Mace name to expand nationwide.