Yesterday, May 21, I headed down to this year’s Northeast Security Systems Contractors Expo, in Marlborough, Mass. It was great to catch up with some of the companies I met at ISC West, and meet some new ones. In central stations, the biggest theme I heard about was that regional shows help monitoring centers get to know their dealers, in person and face-to-face.
Just as I was starting my first lap of the show floor, I briefly met Russ Ryan, organizer for the show.
After that, I ran into Jessica DaCosta, director of sales for ESA, and chatted about the upcoming ESX show.
I also met with Worthington Distribution’s Nolan Male, director of training. Worthington is a security disitributor based in Tafton, Penn., in the northeast part of the state.
I met with a few members of the Affiliated Monitoring team out in Vegas last month, but at this show I got to meet Jesse Rivest, company territory manager. Rivest was recognized as one of SSN's "20 under 40," Class of 2013. He mentioned that the Northeast Security Systems Contractors Expo is a good way to stay in touch with current dealers, and get to know prospective ones.
At Alarm Central’s booth, I got to meet the company’s vice president, Kerry-Anne McStravick. She told me about the benefits of being a smaller central station—Alarm Central monitors around 40,000 accounts, she said—like getting to know dealers on a more personal basis. Alarm Central is based in Quincy, Mass.
When I spoke with All American Monitoring at ISC West, I heard about its new offering: cameras under the company’s MeyeView brand. Lisa French, national sales representative, and Laura Hutchinson, national dealer support, told me that there had been a great response to the cameras since their announcement last month at ISC West and during demos at this expo.
Rapid Response is another company I got to meet at ISC West, but it was great to see Danial Gelinas, Bryan Bardenett, company senior account manager, and Ron Crotty, in charge of new business development/corporate training. Bryan told me that a big benefit to regional shows is getting to know dealers in their area, and hearing about the issues and concerns affecting that area.
I got the chance to briefly catch up with COPS Monitoring. Bart Weiner, COPS’ senior account executive, also mentioned the benefit of regional shows to connect on a more personal level with dealers and “put names to faces.”
I stopped by Centra-Larm’s booth. Scott Mailhot, company VP of operations, and I talked about the eye-catching booth design, which I could recognize from the sidewalk—before even entering the show. This booth design is the same one that made its premier at ISC West last month.
Daniel Shaw is the assistant central station manager for NEXgeneration Central, based in Providence, R.I. He told me a bit more about the company, defining the footprint for its 35,000 accounts as predominantly on the east coast.
Keith Jentoft, president of RSI Video Technologies, walked me through the company’s various camera models and the variety of places they can be applied.
Tom Camarda, national sales executive for U.S.A. Central Station Alarm Corp., gave me a demo of the monitoring center’s recent integration with SmartTek, putting a GPS tracking and monitoring service into an app.
My day in Marlborough ended by talking with Keith Jentoft again. This time we spoke a bit about PPVAR, and the importance of finding common definitions—like the Texas Police Chiefs Association did in early April.