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COPS Monitoring

Pro-Vigil partners with Lydia Security Monitoring

UCC and COPS dealers can now work with the video monitoring company
 - 
12/05/2018

SAN ANTONIO—Pro-Vigil, a video monitoring equipment provider based here, recently entered a partnership to work with customers of Lydia Security Monitoring—the parent company to COPS Monitoring and UCC—totaling 4,200 dealers.

COPS Monitoring adds to management team

 - 
Wednesday, November 14, 2018

WILLIAMSTOWN, N.J.—COPS Monitoring recently hired Joe Parisi to its leadership team as director of project management. Parisi has more than 20 years of alarm industry experience and will play a key role on the company’s management team by leading technological projects related to COPS’ network of monitoring centers, the company said.

“The last two years have been very dynamic for us,” Jim McMullen, president and COO of COPS, said in the announcement. “As a result of our sustained growth, we believe it’s best to narrow the areas of responsibility of executives to ensure we maintain high quality support and throughput from their respective departments.” 

Parisi’s new role of director of project management is a newly created position, designed specifically for his skill sets, according to COPS. Key areas of the job will include facilities, alarm receiving equipment, and telephone system infrastructure. Parisi will also oversee the COPS technical support team that is designed to support COPS’ alarm dealer customers in troubleshooting communications related to signal transmissions.

Parisi will also spearhead large-scale initiatives such as facility expansions/updates, infrastructure upgrades, and other special projects, including the imminent launch of COPS’ Mobile Personal Emergency Response System division.

McMullen explained that the restructuring strengthens further its management team as it “adds depth to the bench.” Parisi is one of three competent and focused leaders in COPS’ technical department who help position COPS and its customers for the future.

“My career in the United States Marine Corps has been the foundation of my technical and leadership skills that have been instrumental behind my successful 20-year career in the security industry,” Parisi said in a prepared statement. “My extensive electronics training in avionics lead to an electrical engineering degree from Rochester Institute of Technology. I joined Radionics [now Bosch] after graduation as a Research and Development Engineer. I was fortunate to be a part of the team of engineers who developed the state-of-the art D6600 central station receiver utilized by today’s leading monitoring companies.”

Parisi is a Security Systems News “20 under 40” award winner, Class of 2013.

After his time with Radionics, Parisi shifted his focus of expertise to wholesale monitoring where he integrated new technology, trained operations personnel and field support, and converted central stations onto a single platform.

He has also volunteered with the Electronic Security Association. “I had the pleasure of leading the New Jersey Chapter as President of the New Jersey Electronic Security Association (NJESA), now one of the largest chapters in the country,” Parisi said. As NJESA president, the national ESA recognized Parisi as 2013 Chapter President of the Year at the Leadership Awards.

Five Questions: Kat Tallman

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08/29/2018

Kat Tallman was recently promoted to the role of COPS Monitoring’s VP of software development, based in the New Jersey headquarters.

COPS to offer mPERS monitoring

Company plans rollout for late summer
 - 
03/14/2018

WILLIAMSTOWN, N.J.—COPS Monitoring, a company with a network of six monitoring centers across the U.S., is looking to monitor mobile personal emergency response systems for its dealers this year.

Integrators '20 under 40' 2017—Dan Eller

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10/04/2017

Dan Eller, 35

Tennessee operations manager, COPS Monitoring

Williamstown, N.J.

Central Monitoring Operators: training, empathy and thinking really fast

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08/30/2017

YARMOUTH, Maine—A central monitoring station can be a cool place to work—if your idea of cool is not knowing what’s going to happen from one minute to the next, or talking people through crises, real and perceived, or getting information fast and accurate while determining whether lives are at stake.

COPS announces new workshop series

 - 
Wednesday, August 2, 2017

WILLIAMSTOWN, N.J.—COPS Monitoring, a brand under Lydia Security Monitoring, on July 27 announced its Grow Your Business roadshow, with seminars currently planned for Denver, Colo., Boca Raton, Fla., Salt Lake City and Williamstown, N.J., with more to be announced.

“The genesis of the seminars actually began with our UCC dealer customers; we started these … sometime in the 2015 time frame,” Ron Bowden, director of dealer development for Lydia’s UCC brand and leader of these seminars, told Security Systems News. The Grow Your Business seminars is an example of collaboration between COPS and UCC following Lydia Security Monitoring's acquisition of UCC in January 2016

“The thought process is that we would put together a business class that worked in helping our dealers in certain areas of their business: in sales, in attrition control, in … installation efficiencies, compensations plans, sales recruiting. [These are] things that a small- to mid-sized business could take and apply in their business that could get immediate results without spending large sums of money,” Bowden said. 

The seminars are not exclusive to COPS and UCC dealer customers, Bowden pointed out, and the workshops suit a range of dealers. “In our class [on Aug. 3], we had dealers that are small to just getting started, to people that have been in business twenty years that have a several-thousand account base,” he said. “I think the basics and the principles apply to all—it’s just how they’re used.” 

“Since the beginning, COPS has been dedicated to supporting independent alarm dealers world-class monitoring along with the tools, services, and education they need to help them run their business and improve their bottom line,” David Smith, VP of marketing and business development at COPS, told SSN via email.

“Now that UCC is part of the Lydia team, Ron’s ‘Grow Your Business’ seminars seemed like a natural fit to our longstanding tradition of helping our dealers succeed.  Though COPS and UCC continue to operate as separate brands, on separate monitoring platforms, and with separate management teams, we still learn from each other and share best practices – especially when it brings value to our dealers," Smith said.

The Grow Your Business seminars will teach dealers how they can increase sales with lead generation programs and other professional marketing services from My Studio [Pros], an agency dedicated to helping dealers of all sizes successfully grow their business in the security and smart home automation market.

Updated on Aug. 3.

I-View Now partners with COPS Monitoring

Company also expands its I-View Now Ready program
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04/12/2017

HENDERSON, Nev.—I-View Now, a cloud-based video platform company based here, recently announced new capabilities with COPS Monitoring, Bosch, Hikvision and OpenEye.

TechSec 2017 Panel: Monitoring the next tech

Key figures in the monitoring industry present on technological trends
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03/15/2017

DELRAY BEACH, Fla.—The hot topics in the industry—drones and robotics, cybersecurity, the Internet of Things, big data and data mining—all impact monitoring centers, as well as integrators and end users.

Lydia, UCC reflect on deal one year after acquisition

Positive environment following acquisition, plans for development into 2017
 - 
01/16/2017

SAN ANTONIO—In January 2016, Lydia Security Monitoring acquired wholesale monitoring center UCC based here. One year after the acquisition, dust is settling and UCC is improving its operations while maintaining its core staff.

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