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Life Alert sues Connect America, LifeWatch USA

PERS provider alleges trademark infringement, role in fraudulent telemarketing
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06/05/2013

LOS ANGELES—Life Alert, a leading provider of personal emergency response systems, has filed suit against competitors Connect America and LifeWatch USA, alleging they have been impersonating Life Alert through fraudulent “robo-calls” and other telemarketing to obtain new customers.

SS&Si launches new reseller program for PERS dealers

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06/04/2013

DELTONA, Fla.—SS&Si, a dealer network comprised of small and midsized alarm companies, has announced that it plans to launch a new affiliate program for resellers of PERS devices.

Ty Davis steps away from PERS to start new venture

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Wednesday, May 29, 2013

After a three-year stint in PERS, Ty Davis has launched a venture to make the security world a more beautiful place: producing keypad overlays that can be customized to match any home or office.

Davis, an SSN "20 under 40" alumnus, got his start at Southwest Dispatch and then moved on to become VP of monitoring at Life Alert. He still sees a great future for PERS, but he also sees a growing consumer demand for something beyond the standard white keypad—something that dealers can benefit from as well.

"I'm not talking about the big guys, the ADTs and such, but the smaller dealers who need to be able to brand their security systems like anybody else," Davis said. "This kind of gives them a leg up on branding while matching the decor of the customer's home, which has always been a stickler for many mid- to high-end properties accent-wise."

Davis' new company, OWOW Designs, is catering to that niche. It just expanded to a 10,000-square-foot facility in Agoura Hills, Calif., where four full-time employees are producing keypads personalized with everything from family photos to patterns matching the foyer wallpaper.

"It's basically a car wrap—it's the exact same material," he said. "After the customer chooses what they want, you can still add your company name and logo. That way, you make sure you get that recurring revenue if the customer moves on and the next customer comes in, looks around and says, 'I need to call this guy' because it's his name on the keypad. It's the same way it works for the major alarm companies."

Asked about his tenure at Life Alert and PERS in general, Davis had nothing but good things to say.

"It was a wonderful experience," he said. "The move to a strictly PERS environment was an eye-opener. It was great to see another part of the industry and how it is truly a help to the elderly, providing them with additional protection inside the home. It's amazing how many independent dealers as well as major guys are getting into the market."

Vivint CEO encourages entrepreneurs to pitch ideas

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05/14/2013

PROVO, Utah—A group of 10 Utah County-based startup companies competed to win $4,500 in cash and a chance to sit down with Vivint founder and CEO Todd Pedersen, according to an article from the Daily Herald, a newspaper based here.

Numera CEO sees mobile PERS, home security as 'natural' fit

Company is taking health monitoring out of the home in partnership with AT&T
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05/01/2013

SEATTLE—For Numera Corp. CEO Tim Smokoff, home security and mobile health monitoring are part of the same “natural conversation,” one that holds the promise of increased RMR for security companies as telehealth gains traction in the marketplace.

Telguard adds PERS partner

Company licenses cell technology to provider of medical alert systems
 - 
04/03/2013

ATLANTA, Ga.—Telguard has expanded its reach into PERS by licensing its cellular technology to medical alarm provider Mytrex, a combination that Telguard says will help alarm dealers protect and increase their RMR.

Battlefield PERS: Readers break down outlook for security

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03/20/2013

YARMOUTH, Maine—The market for personal emergency response systems is rapidly expanding, but can security companies looking for a share expect to compete with home health-care providers?

Former CRN Wireless exec plans mobile PERS venture

Nicholas Puro sees 'huge market' beyond senior demographic
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03/13/2013

CENTEREACH, N.Y.—Nicholas Puro, who stepped down as CEO of CRN Wireless in February, is looking into a new venture that would turn traditional personal emergency response systems into a “one-stop shop” for mobile lifestyle monitoring and management.

Telguard gets PERS partner; COPS plans Gilley’s bash

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Wednesday, March 13, 2013

Telguard has expanded its reach into the PERS marketplace by licensing its cellular technology to Mytrex, a South Jordan, Utah-based manufacturer of medical alarm systems.

Mytrex is targeting independent seniors who are doing away with POTS but still want medical response service. The technology used in Telguard’s TG-P cellular PERS communicator can now be found in Mytrex’s MXD3G “turnkey” PERS solution.

Mytrex President Richard Bangerter said his company was looking for a partner “with proven cellular technology and service to enhance our product line and help us address the growing no-landline senior population.” That led to Telguard, which provides solutions for wireless monitoring of intrusion and fire systems.

One of the selling points for the MXD3G is that it's "central-station agnostic," eliminating the need to purchase and maintain proprietary equipment.

“As long as a dealer’s central station advertises support for two-way voice, the MXD3G using Telguard service can be installed to deliver it,” the company said in a prepared statement.

The device is available through Telguard or Mytrex.

Work hard, play hard: COPS Monitoring is planning a Dealer Appreciation Bonanza during ISC West that will include cocktails, dinner, line dancing and a mechanical bull riding competition for anyone brave enough to saddle up.

“We wanted to celebrate the opening of our 8,000-square-foot central station in Texas and our recent acquisition of AlarmWATCH,” COPS President and COO Jim McMullen said in a prepared statement. “Our dealers work hard all year long. We thought that it would be exciting if we hosted an event that gave them the opportunity to play hard as well.”

The gathering will be held from 6 to 10 p.m. at Gilley’s at Treasure Island in Las Vegas. There will be door prizes and dealers will be able to commemorate the evening with a Western-themed picture from the event photo booth. Co-sponsors are Alarm Funding Associates, CheckVideo, the SS&Si Dealer Network, Telguard and TimePayment.

Space is limited and is reserved for qualified alarm dealers and their guests. For more information or to find out if you qualify for complimentary tickets, click here or call Betty Hudson at 800-367-2677, Ext. 1256.

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