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Alarm Monitoring Services

How I Use My System: Bob Gates


Bob Gates joined Alarm Monitoring Services in September of 2014 as the company’s VP of sales and marketing, responsible for seeking new accounts and new types of business. Gates holds a B.S.

SIA's popular Train-the-Trainer course back this fall


MONROE, La.—A new security industry venture, Central Station University, is bringing back a popular training program that was last offered in 2009. Interested central station managers will be able to take the SIA-APCO Central Station Operator Instructor (CSOI) Course—more popularly known as the Train-the-Trainer course—in both Costa Mesa, Calif. and Orlando, Fla. from Sept. 12-16.

Keeping central station employees in the know through extensive training

Many different options abound

The controversy surrounding Article 6-E—proposed legislation in New York that looks to vet and license central station employees according to statewide standards—has many in the industry talking about central station employee training. There are plenty of virtual and classroom training options provided by industry associations like CSAA and SIA. And, many monitoring companies take full control and create their own training programs for employees.