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Anne Glickstein

Mission 500 corporate responsibility, humanitarian awards


MIAMI—Residential security and home automation provider Fluent Home, based in Edmondton, Alberta, Canada, has received the 2015 Mission 500 Corporate Social Responsibility Award.

Keeping central station employees in the know through extensive training

Many different options abound

The controversy surrounding Article 6-E—proposed legislation in New York that looks to vet and license central station employees according to statewide standards—has many in the industry talking about central station employee training. There are plenty of virtual and classroom training options provided by industry associations like CSAA and SIA. And, many monitoring companies take full control and create their own training programs for employees.