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New partnership links alarm industry, police, insurers

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Wednesday, May 2, 2012

What may have seemed like a pipe dream to many a few years ago—getting the alarm industry, the law enforcement community and the insurance industry on the same page—is now reality with the Partnership for Priority Video Alarm Response.

The new public/private partnership brings together all of the stakeholders in property crime to reduce losses and increase arrests through the use of video intrusion alarms. Among the participants are the National Sheriffs Association and the National Insurance Crime Bureau, with Don Young of Protection 1 and Steve Walker of Stanley Convergent Security Solutions representing the alarm industry on the PPVAR board.

"We are beginning to have credible data with encouraging results of arrest rates hundreds of times what is found with traditional alarms," said Keith Jentoft, coordinator for the partnership and president of RSI Video Technologies. "We have been working with many alarm companies, law enforcement and PSAPs, as well as insurers who ultimately pay the bill for property crime. This partnership will help gather real-world examples of what is working best for all the stakeholders."

Jentoft said large third-party monitoring companies have also gotten on board, including CMS, UCC and Rapid Response. On the law enforcement side, the Los Angeles Sheriffs Department—the second-largest police organization in the country—has joined and has designated a representative.

"If you ask people, nobody has ever heard of an organization that has brought together all of the stakeholders, so we're pretty excited about it," Jentoft said.

I'll have more soon on the partnership in the online and print editions of SSN.

Shake-up at Devcon: Hafen replaces Ginsburg as CEO

Industry veteran Richard Ginsburg departs just weeks after taking job; former Pinnacle COO Steve Hafen now at helm
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03/21/2012

HOLLYWOOD, Fla.—Devcon Security has a new CEO—its second one in about three weeks.

Protection 1 acquires retail-focused systems integrator

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03/19/2012

ROMEOVILLE, Ill.—Protection 1 on March 12 announced that it had acquired Camtronic Security Integration, a retail-focused security systems integrator based in Wilmington, N.C.

Richard Ginsburg new CEO of Devcon Security

Former Pro 1 CEO is back in the security business
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02/29/2012

HOLLYWOOD, Fla.—Golden Gate Capital, the owner of Devcon Security—a super-regional based here that has been rapidly expanding as a national player in the past year—has named Richard Ginsburg as Devcon’s new CEO.

Pro 1 acquires in Southern California

Company says acquisition of Custom System Technologies is a good fit
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02/21/2012

LONG GROVE, Ill.—Protection 1 recently acquired Custom System Technologies of Indio, Calif.

Telecom partners with professional security companies in second go-round

After going it alone in beta, Frontier decides partnering with big national security companies is the way to go
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12/01/2011

STAMFORD, Conn.—Frontier Communications about four years ago tried a go-it-alone experiment offering home security in a small town in Pennsylvania. The telecom, based here, did everything from marketing the product to monitoring it through a third-party monitoring center.
Now Frontier is taking a different approach in a second foray into the security market: It’s partnering with two security giants, ADT and Protection 1, to offer security products in two separate six-month trial programs, one in upstate New York and one in Pennsylvania.

NYMP still up for sale and Pro 1 proactive

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Thursday, September 29, 2011

Here are a couple items of interest:

One is a short update on something I wrote about earlier this month: The proposed sale of the New York Merchants Protective Co. The sale is still awaiting a federal judge’s decision.

The financially embattled New York-based alarm company—owned by the same family for about 100 years—has been in the news because Bank of America in January sued NYMP and owner Wayne Wahrsager for more than $19.2 million for allegedly defaulting on a loan.

Then, in August, a court-appointed receiver overseeing the company posted newspaper ads putting it up for sale. The notice said the company would be sold to Professional Security Technologies LLC unless the receiver got a better offer.

A judge was slated to hold a hearing on Sept. 16 on whether a sale should go forward. Then the hearing got moved to Sept. 20 and then to Sept. 26.

I’ve been checking court records and there’s been no decision yet. I checked in with Wahrsager, who is no longer a part of the company, but has characterized the pending transaction as a “fire sale.” He claims the receiver, who fired him this summer, is mismanaging NYMP.

Wahrsager told me in an email: “I would simply say that the court adjourned the matter and has not approved the buyer.  The court is evaluating the statute to determine whether the receiver complied with what he was supposed to.”

Another item that just came across my desk almost made me think it was still summer, instead of fall.

Protection 1, the Romeoville, Ill.-based home security giant, put out a release saying it has received reports that door-to-door salespeople in the Boston area are falsely claiming they work for Pro 1. “These individuals are persistent and have been reported to harass customers until they agree to sign a new contract for a fraudulent system upgrade,” Pro 1 said. Sounds like the kind of complaints made quite frequently during the warmer months when the summer sales model companies are active.

Pro 1 is being proactive about the issue, sending out a release with tips for customers to protect themselves and urging them to call Pro 1 to verify a salesperson’s employment status.

Pro 1 makes second account acquisition this year

This time the accounts are residential but they fit in with company’s plan to grow market share
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09/26/2011

ROMEOVILLE, Ill.—Protection 1 recently announced it had acquired nearly 3,000 residential customers from Provo, Utah-based ICON Home Security.
Earlier this year, Protection 1—one of the nation’s major providers of electronic security that serves more than one million customers nationwide—made what it termed an exponential expansion of its national accounts business when it acquired more than 2,000 commercial security monitoring accounts from Las Vegas-based Sting Alarm.

Being ‘brilliant with the basics'

Pro 1 says new research shows national accounts customers just want good service
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09/01/2011

ROMEOVILLE, Ill.—As part of Protection 1’s effort to grow its national accounts business, the company’s senior management is asking national retailers, banks and other such nationwide companies what they want from a security provider.

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