ROMEOVILLE, Ill.—Protection 1 announced May 3 it is “revolutionizing customer service” with two new initiatives.
One is Tech Tracker, a new service free to Protection 1’s residential, commercial and national accounts customers that electronically notifies them when a technician is en route, and provides such information as the technician’s photo, certifications and qualifications.
ROMEOVILLE, Ill.—Protection 1, the second-largest electronic security company in the U.S., has appointed Alicia Scheffler as director of organizational development & training. Scheffler will be joining the Protection 1 team in the National Account Center in Irving, Texas.
ROMEOVILLE, Ill.—Protection 1, which said this fall it would increase “exponentially” its national accounts business, today announced it has acquired the national account client base of Sting Alarm, a regional security company based in Las Vegas.