New Orleans is looking at outsourcing its false alarm fine management and collections to CryWolf False Alarm Solution from Maryland-based Public Safety Corp, according to a report from The Times – Picayune for Greater New Orleans.
This particularly interested me because, just last week, I spoke with SIAC’s executive director, Stan Martin, about the process of automating false alarm connections, following a report that Pittsburgh was considering it.
When talking with Martin he said it was a great practice, one that SIAC recommends.
Martin said that increased collection efforts, through automating or outsourcing the process, can have a positive effect on reducing false alarms. Properly administrated fines provide offenders with an incentive to change their behavior.
I greatly look forward to following up with Public Safety Corp. about CryWolf and how it can help a city with false alarm management. CryWolf has worked with cities such as Atlanta, Los Angeles and Sante Fe, N.M., according to its site.