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Guardian implements ASAP to PSAP in Richmond

Jason Bradley: program is a ‘differentiator—with potentially limitless possibilities for signal transmission
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08/27/2014

WARRENDALE, Pa.—When Jason Bradley was named director of central station operations in April, he said implementing the Automated Secure Alarm Protocol program would be high on the agenda.

Making money on mobile monitoring

Monitoring company execs extol the benefits of mobile PERS and mobile apps
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05/28/2014

YARMOUTH, Maine—Whether the talk is about mobile PERS devices with geo-fencing, speed alerts and lone-worker monitoring, or about smartphone apps that better connect subscribers with central stations, the takeaway is that the monitoring space is going mobile, and the transformation is happening fast, according to central station executives who are using these newer technologies.

World Wide Security changing the PSAP data model for mPERS

The company’s PERS division, Life Button 24, is rolling out a new service that central stations can use to get timely PSAP data
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05/07/2014

GARDEN CITY, N.Y.—Since the inception of mobile PERS, central stations have faced the problem of getting the devices to cheaply and reliably identify the appropriate public safety answering point during an emergency situation.

NICE Systems launches PSAP tool

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08/16/2013

RA’ANANA, Israel—NICE Systems recently announced the launch of NICE Inform Version 6, which enables Public Safety Answering Points (PSAPs) to evaluate the quality of service delivered across an entire emergency incident, according to a company statement.

More mobility for UCC with new central station automation

Company cites need for improved efficiencies, dealer apps
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06/26/2013

SAN ANTONIO—United Central Control is switching to SGS’ Stages for its central station automation, giving UCC dealers expanded access to mobile applications and improving efficiencies to reduce alarm-processing errors, company officials told Security Systems News.

PSAP problems in Illinois raise safety concerns

Industry group: Municipal monitoring not ‘inherently safer’ than central stations
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07/25/2012

ARLINGTON HEIGHTS, Ill.—A PSAP that controls emergency communications for numerous municipalities around Chicago is reportedly having such problems with delayed response times that dispatchers recently voted “no confidence” in the agency’s management.

Key piece of ASAP puzzle now in place

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Wednesday, May 16, 2012

The CSAA has taken the next step toward bringing more participants into the fold with the Automated Secure Alarm Protocol by going "live" with a computerized message broker in Arizona.

The server at the National Law Enforcement Telecommunications System (Nlets) in Phoenix serves as a scrubber for transmissions being forwarded from monitoring companies to public safety answering points. It checks for errors and ensures that the information is properly formatted before sending it to the appropriate state control point and PSAP.

The Central Station Alarm Association reported that Vector Security and the 911 center for the city of Richmond, Va., switched to the message broker in mid-April. The move was seamless for the end users at Vector and at Richmond's PSAP, according to Bill Hobgood, project manager for the city's Public Safety Team.

Anita Ostrowski, Vector's VP for central stations, told the CSAA that operators at Vector required only very brief, informal training before the move was made to the server at Nlets.

Vector, UCC and Monitronics are the three alarm companies currently participating in ASAP, which speeds alarm notifications by providing information to 911 centers via computer instead of a phone call. Three municipalities are involved in the pilot program: Richmond, Houston, and York County, Va.

Ed Bonifas, vice president of Alarm Detection Systems and co-chairman of the CSAA's ASAP Steering Committee, told an audience at ISC West that Tempe, Ariz., was the next city signed up for the protocol. And there is plenty of industry interest: The CSAA had 75 companies waiting to adopt ASAP at the beginning of 2012.

With the message broker fully operational, one more hurdle has been cleared.

"This sets the stage for the future participation of additional alarm monitoring companies," Bonifas said. "Stay tuned for more information as it becomes available."

NG 911 passes despite alarm industry concerns

Language in bill unchanged, but AICC says work with NENA will protect central stations
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02/29/2012

VIENNA, Va.—A provision to establish Next Generation 911 became law Feb. 22 as part of the payroll tax bill, including language the alarm industry feared might allow unverified PERS calls to stream into PSAPs. But agreements have been reached that will prevent the measure from having a negative impact on central stations, according to the Alarm Industry Communications Committee.

Next Generation 911: The bomb's still ticking

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Thursday, December 15, 2011

 

The U.S. House did the alarm industry no favors Tuesday night.

By passing H.R. 3630, “The Middle Class Tax Relief and Job Creation Act of 2011,” House members said yes to extending the Social Security payroll tax deduction and sent the contentious bill to the Senate. While you’d be hard-pressed to find a central operator who opposes tax relief or job creation, the bill is laden with a stealth bomb: Next Generation 911, which in its present form would allow emergency calls from alarm systems to be sent directly to PSAPs without verification.

Bypassing centrals is obviously a non-starter for the industry, which has now shifted its lobbying effort to the Senate. That’s where members of the Alarm Industry Communications Committee (AICC) were laboring at week’s end, proposing new language in the bill to safeguard centrals and prevent the inundation of 911 centers with unscreened sensor-generated calls.

Lou Fiore, chairman of the AICC, provided Security Systems News with an update this morning and sounded cautiously optimistic about turning the tide. He said six key senators, including Jay Rockefeller, D-W.Va., Daniel Inouye, D-Hawaii, and Maria Cantwell, D-Wash., had been receptive to the industry’s concerns.

“They listened very attentively to our proposals,” Fiore said. “They totally understand our issue. Tomorrow we have a conference call with (Democratic Rep. Anna) Eshoo on the House side, who’s on the committee that drafted the original bill.”

That’s important, Fiore said, because when things finally get hashed out in the Senate, a new version of the bill will head back to the House for approval. If lawmakers there didn’t get the industry’s message the first time around, this time “they’ll know what our issues are,” he said.

The timing is a little dicey because of all of the partisan grandstanding, but the smart money says sooner rather than later. “I know these people want to go home for the holidays,” Fiore said. “It’s down to crunch time.”

CSAA sets Jan. 31 deadline for ASAP charter membership

Central stations that pledge will have the first opportunity to connect to the automated network
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12/01/2011

VIENNA, Va.—Thinking about getting on board with the CSAA to take advantage of the new Automated Secure Alarm Protocol (ASAP) program? To be among the stations at the front of the line, you’d better act soon–a Jan. 31 deadline will separate the haves from the have-nots.

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