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Jay Hauhn

Back in the saddle: Gearing up for Vegas and ISC West

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Wednesday, February 20, 2013

ISC West can bring on sensory overload, from the din of the crowd to the glitzy displays to the lower-limb fatigue that comes with keeping yourself upright for eight hours at a stretch. Throw in the never-ending (and endlessly varying) spectacle that is Las Vegas and you have a lot to wrap your head around.

It’s quite a scene, especially for industry newcomers. That was the boat I was in last year for my Vegas initiation, which I’m glad to say resulted in little long-term damage. Aside from sleep deprivation blamed on three nights of frat house auditions in an adjacent hotel room, I emerged none the worse for wear.

Now it’s time to gear up again.

The emails with “ISC West” in the subject line are already flying and appointments are being penciled in. For those who haven’t taken a close look at the calendar lately, it might come as a surprise to learn that a return to the Sands is only seven weeks away. April will be here before you know it, with much to prepare for in the meantime.

With that in mind, I started an ISC planner yesterday. It’s quickly filling up. The educational sessions alone are enough to keep attendees focused squarely on the show instead of what might await after-hours. Here are a few sessions that drew my interest:

— “Staying Connected: Leveraging the Cloud and Mobile Applications for Enhanced Security.” Everything in the world, security included, is going mobile. If you don’t believe it, ask anyone with a smartphone—assuming they’ll look away from it long enough to answer you.

— “Counterfeit Products in the Security Industry: A Very Real Problem for All of Us.” If you don’t think they’re out there, you’re wrong. And like other knockoffs, they’re probably only going to get more difficult to detect.

— “60 Sites, 50 Miles and 5 Key Lessons Learned: How One School District Made the Move to IP Video Surveillance.” In the wake of Newtown this will be a hot-button issue, with an obvious upside for security interests.

— “The Great Debate: What to Use, What to Lose.” Technology is exploding, but "assets" deployed improperly can become expensive liabilities. Jay Hauhn of Tyco Integrated Security and Fredrik Nilsson of Axis Communications will help attendees learn from others’ mistakes and successes.

There are more than 60 educational sessions planned, starting on April 9 and running for three days. There also will be three rotations (April 10-12) of networking on the 200,000-square-foot show floor, so heels are strictly optional (for this writer, anyway). Other common-sense advice for first-timers includes not skipping breakfast—it’s easy to go through a day at the show and realize at 5 p.m. that you haven’t eaten anything—and bringing a water bottle to stay hydrated. For a complete schedule and more survival tips, go to www.iscwest.com.

New jobs for Tyco’s Hauhn, Monaco

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Wednesday, January 30, 2013

Two Tyco IS executives have new/expanded roles, according to an internal Tyco announcement. 

Effective this week, Jay Hauhn is now VP, Product Management and Industry Relations; Hank Monaco is now VP, Marketing.

As VP, Product Management and Industry Relations, Hauhn will oversee product technology and innovation as well as industry and government relations. He will lead product and service solution development and engineering, and is charged with the development and implementation of product strategy. Hauhn will also be in charge of the technology roadmap for strategic product vision. Hauhn, who has served as Tyco's VP, Industry Relations, will work continue to work with industry associations and Tyco’s Government Relations office.

As VP, Marketing for Tyco IS, Monaco will lead advertising, branding, communications, interactive marketing, strategy, business development and product marketing. Monaco will also identify new market opportunities and drive the development of new value-added products and services.  Most recently, Monaco was VP Commercial Customer Marketing. The company said he “played a key role in leading the development and implementation of vertical market solutions roadmap … [and] developed the commercial business first ‘customer experience platform and attrition / price-based churn models,’ which enabled the business to prioritize initiatives to improve customer retention.”

 

SIA pursues waiver to increase flow of port funding from DHS

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12/04/2012

WASHINGTON—The election is a memory, the robocalls have ceased and Congress is locked in a lame-duck session. While the so-called “fiscal cliff” is generating the lion’s share of discussion inside the Beltway, port funding is the talk of the town in the security profession.

Tyco’s Jay Hauhn on technology opportunities post-split

Expect more cloud, mobility, and analytics offerings; NFC on the horizon
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10/03/2012

BOCA RATON, Fla.—With Tyco now a standalone company, it will be easier for Tyco Integrated Security to research and deploy new technology, Jay Hauhn, chief technology officer, VP of industry relations for Tyco Integrated Security, told Security Systems News.  

Tweet smart: Cashing in on social media

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Wednesday, September 12, 2012

You don’t have to look very hard to find an alarm company that isn’t keeping pace with technology. It can be difficult to stay on top of the latest and greatest, and some people are reluctant—or even defiant—when it comes to saying goodbye to the tried and true in favor of the Next Big Thing.

That attitude often spills over to the world of social media. Facebook? Twitter? “Friends” and Tweets fly just fine for the junior set, but we’re adults here. Besides, who has that kind of time to throw around?

Maybe your competition.

Social media is rapidly becoming a must-have business tool, and companies that aren’t wielding it effectively risk selling themselves short in an increasingly aggressive marketplace. Exposure and name recognition can translate into accounts no matter where you’re based or how big you are.

That fact hasn’t been lost on the Central Station Alarm Association, which will host a webinar Nov. 7 on social media strategies and how they can affect your business. Teresa Brewer of System Sensor and Michael Kremer of Intertek/ETL will discuss how to use social media to acquire customers or get referrals, boost attendance at company-sponsored events, and increase inquiries via your website or over the phone.

For those who have a success story to pass along, email Brewer at Teresa.brewer@systemsensor.com or Kremer at Michael.kremer@intertek.com. Registration information for the webinar will be available soon on the CSAA’s website.

Welcome aboard: In other CSAA news, the group’s international board of directors has approved Jay Hauhn as first vice president of the Executive Committee and Peter Lowitt as secretary. Hauhn is CTO of Tyco Integrated Security; Lowitt is president of Hicksville, N.Y.-based Lowitt Alarms & Security.

“The CSAA Nominating Committee did an exceptional job in vetting these outstanding candidates, and the unanimous vote of the board of directors reflects the complete confidence of the board in both of these exceptional gentlemen,” CSAA Executive Vice President Steve Doyle said in a prepared statement.

Brivo's got a new deal for dealers

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Wednesday, April 25, 2012

In a video I posted on our site today, an interview with Tyco Integrated Security CTO Jay Hauhn  from ISC West, one of the topics we talked about is  the security industy’s journey to the cloud.

We’re not there yet with hosted video, he said, but the one product area where the industry is most comfortable in the cloud is access control.

And, Brivo Systems is certainly one of the leaders in this arena. Brivo CEO Steve Van Till wrote a guest commentary for us about the cloud confusion he saw on display at ISCWest. Check that out here.

But more on Brivo, I spoke yesterday to Lee Odess, Brivo’s director of sales operations, about the company’s new dealer program that it launched at ISC West. The company has existing dealers, of course, (about 300) but this is Brivo’s first formal dealer program.  

“The main thing is that it’s a partnership. We’re not dictating or demanding,” Odess said. “We’ll reward dealers based on commitment … and there’s a real focus on market development,” he added.

For committed dealers, Brivo will help “from a monetary side, to execution and support … or in other strategic ways,” Odess said. For example, if a dealers “wants to go after the retrofit and remodel remarket, we’ll work with you to put a program together.”

It’s a three-level program: Silver, Gold and Brivo Blue. Brivo Blue dealers “are the most committed”, Silver dealers are likely new dealers, and Gold dealers “work with us but there are certain things they don’t do on the commitment side,” Odess said.

Odess listed eight benefits for Brivo Blue dealers:+
1.    Market Development Funds—which will be based on last year’s sales.
2.    Lead Sharing—“When we get contacted by end users, we’ll connect them with our most committed dealers.
3.    Dealer Council. “It’s a place for idea sharing and a forum for beta testing and showcasing our tools.” It’ll be a platform for feedback, positive and negative, he said
4.    Online web service, which is co-branded with the dealer’s name.
5.    A&E Specification include dealer training and certification levels.
6.    Search Engine Optimization—“We’ll help dealers position themselves better in the market.”
7.    Internal extranet “it’s like the forum, but it’s an online feature”
8.    Award program that’s based upon how closely the dealer works with Brivo instead of just “how much you purchase."

ISCWest Day 2, some notes

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Friday, March 30, 2012

So much to write about Day 2 at ISC West 2012, but here are some notes from the day:

Stanley held a luncheon reception to introduce the new combined leadership of Stanley CSS and Niscayah. The combined company serves 460,000 customers from 80 North American locations. The team includes: Marty Guay, VP-national accounts and market solutions; Mike Bishop VP-field operations; Pete Straka, VP-human resources; Steve Walker, VP ProtectionNet customer service centers; Damon Kanzler, VP-opeartions support; Joe Richards, VP-infomation technology, Felix Gonzales, VP-Strategic Initiatives& business development; Jim Kopplin, VP-field sales & integration leader; Tony Byerly, president North America; Ina Staris, senior legal counsel; John Nemorofsky, VP market solutions; Raymond Radis, VP-national accounts.

--I did a number of video interviews including ones with Jamie Haenggi, chief marketing and customer experience officer for Protection 1, where we talked about Protection 1's focus on national accounts.

--Sharon Shaw, PSA Security director of education filled me in on what's new at PSA-TEC this year for integrators.

--Kristen Simmons, founder of LiveSmart Security, and a veteran marketing executive of several Fortune 500 companies. Kristen will be delivering the keynote address at ESX this year and talking about the customer experience as the "next battleground" for security companies.

--Jay Hauhn, CTO for the newly named Tyco Integrated Security,  talked about what Tyco International's priorities once it splits into three separately companies and Tyco International becomes a pure play security and fire group for the first time.

I did several booth visits, but one of the most interesting was speaking to Yohav Stern, CEO of DVTEL. Stern talked about the company's new "TruWitness" product which turns a smartphone into a camera on your surveillance network. Stern also talked about how DVTel has changed in the past year since he assumed leadership. The  R& D team now has some simple but firm guidelines. Products being innovative is not enough, he said, they need to be reliable, scalable,  end-to-end solutions that are also open.

Interface buys Westec and other stuff I learned at ISC West on Day 1

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Thursday, March 29, 2012

Big news from yesterday was the acquisition of Westec by Interface Security Systems. The story is on our front page or click here . You can also see my video interview with Jeff Frye of Interface Security Systems about the Westec deal on our front page or by clicking here.

Winning the procrastination award for latest to announce a press conference at ISCWest  2012 is BRS Labs. I got the announcement a little after midnight--8 hours notice!

It's not a strategy I'd recommend, but there was a good crowd in the press room at 9 a.m. today. John Frazzini, president of BRSLabs, showed several examples of how the software "learns" how a certain venue should look day and night and then goes into alert when there’s an anomaly. The first example was subway tunnel. The alert went off when a regular automobile tried to follow the subway into the subway tunnel.

BRS Labs, just received its umbrella patent, and some of its wins are part of the public record, including a $2 million deal with the San Francisco.

Frazzini believes the future is bright for behavioral analytics. He said that IMS predicts that behavioral analytics will be a $2.1  billion addressable market by 2015. On the other hand, traditional video analytics have been a $57 billion market through  2010,  and is expectd to grow to $108 million market by 2015. Frazzini called that growth "immaterial and irrelevant" and said a behavioral analytics is causing a “real disruption in the marketplace.”

INGRAM MICRO

In another unscheduled—at least in my book—press conference, I heard Ingram Micro’s Brian Wiser talking about that company's renewed push into the physical security business.

Wiser said the Ingram Micro physical security business has doubled in the past year.  He said Ingram Micro considers physical security a “strategic high growth focus [area, and said the company intents to]  dedicate disproportionate resources to this business unit.” Integrators should not be afraid of making the leap into IP systems, he said. “Ingram can help them make the leap—to enable them to do it themselves [or if they need help with a particular project] we can connect you with someone who can do that for you in a non-competitive fashion.”

Wiser said that Ingram Micro—which had 20,000 square feet of show floor space, 30 partner vendors and 450 VARS—intends to enter the industry in a big way—to "dive in and dive deeply," he said.

JOHNSON CONTROLS

I had a great meeting with Tammee Thompson who is the new VP and GM global fire and security for Johnson Controls. Her appointment was announced last week, but she’s been in place for about 5 months.  

This is the first time the global fire and security unit has been organized into a global PL. Thompson has spent the past four months traveling around visiting teams in the field, understanding the capabilities the groups have and need to grow the business. The goal, she said, is to the become the integrator of choice.

In North America, JC has 80 branch offices that offer security and fire as well as services and HVAC. “That will help us on a regional basis to offer entire portfolios to customers,” she said.
AT ISC West, Thompson's team is looking at technologies, not devices. JCI has an access control platform that integrates with 17 VMS providers. At this show Thompson's team is  nvestigating complimentary platforms such as PSIM and Identity Management.

WSC

At 12: 45 I moderated a Women’s Security Council meeting with three very cool and accomplished women: Kelly Bond, senior vice president of sales & marketing for Alarm Capital Alliance; Renae Leary, ADT Global Accounts Senior Director; and, Juliette Gustavsson, Milestone Systems Head of Corporate Marketing. Lots of tips, tactics and resources for career advancement. I’ll have a full story on this next week.

S2

I stopped by S2 and spoke to John Moss about what’s new there. He’s particularly excited about forensic capabilities of his new products enabled because of the tight integration between the access control and video.  More on this and other show floor stuff later.

I'm late getting to the show floor. The Security 5K was great this morning. Lots of people, great weather. Come to the reception on the show floor at 4:30 this afternoon.

Did you see the story about ADT commercial changing it's name that I posted on Tuesday? Gonna get some more info on that today from Jay Hauhn. Much more to report from Day 1 and Day 2 later today. Stay tuned.

 

Mobile apps proliferate

What does it mean for your business?
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02/08/2012

DELRAY BEACH, Fla.—Speaking about the future of mobile apps at the TechSec conference on Feb. 7, Fredrik Nilsson GM of Axis Communications recalled a keynote address that he delivered at the first TechSec conference in 2005.

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