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Devcon Security

Need lower attrition? Balance price and value

Analyzing customers’ habits can be the key to long-term retention, says Devcon’s Brandon Savage
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05/07/2013

YARMOUTH, Maine—When it comes to alarm services, customers can choose packages ranging from a Pinto to a Ferrari. If you’re lucky, they’ll pony up for a Ferrari. But will they get their money’s worth by putting it through its paces?

Pro 1 dives into summer sales with Pinnacle buy

Pro 1 acquires ‘select’ Pinnacle assets, saying it wants to integrate Pinnacle’s ‘seasonal selling model’ with Pro 1’s ‘brick-and-mortar’ approach
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01/28/2013

ROMEOVILLE, Ill.—Protection 1 is getting into the summer-sales market by buying some of the assets of Pinnacle Security, one of Utah’s leading door-knocking companies.

Devcon Security on the block?

Company CEO: Devcon’s private equity owner considering sale due to favorable market and interest from potential buyers
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11/14/2012

HOLLYWOOD, Fla.—Devcon Security, a super-regional based here that has been rapidly downsizing this year after a period of aggressive expansion, could soon be up for sale.

Devcon’s new operations center to shut its doors in September

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Wednesday, August 8, 2012

I reported this summer that Devcon Security, a Hollywood, Fla.-based super-regional, was planning to shut down its new 23,000-square-foot national operations center in Irving, Texas by the end of the year.

Now it appears the closing will take place next month. Devcon plans to close the facility Sept. 5, laying off 197 employees, according to a report this week by the Dallas Business Journal. The facility opened in February 2011.

CEO Steve Hafen previously told me that closing the center was part of a company plan to reduce expenses and strengthen the company’s finances for future profitability and growth.

The company also is closing branches nationwide, a reversal of a rapid expansion it had recently undergone. In the past 18 months, Devcon, acquired by San Francisco-based Golden Gate Capital in 2009, transformed itself into a national player with more than 50 branches around the nation.

Hafen previously told me: “Devcon has experienced many changes over the past 18 months, including an aggressive growth initiative and subsequent streamlining of some branch operations.” He said then a reduction in the company’s workforce was anticipated.

The business journal reported that Devcon issued a statement saying that it “has aimed to, and has already made progress on, helping displaced employees transition into new opportunities through job fairs and résumé assistance programs. Devcon Security believes that these changes, while challenging, will strengthen the company and enable more opportunities for those in the industry long term.”

Devcon closing more branches

Reductions in company expenses and streamlining are designed to ‘set the stage for future success,’ CEO says
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07/11/2012

HOLLYWOOD, Fla.—Devcon Security—a super-regional based here that grew to a national player in the past year and a half—is downsizing to reduce expenses and strengthen the company’s finances for future profitability and growth, according to Devcon’s new CEO, Steve Hafen.

Devcon moves to ‘streamline,’ ‘trim’ after rapid growth

After recently expanding to 50 branches nationwide, Devcon now plans more strategic growth, according to new CEO
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04/11/2012

HOLLYWOOD, Fla.—After a rapid expansion during the past 18 months, Devcon Security is streamlining its business but is still planning to grow nationwide, according to the company’s new CEO, Steve Hafen.

Shake-up at Devcon: Hafen replaces Ginsburg as CEO

Industry veteran Richard Ginsburg departs just weeks after taking job; former Pinnacle COO Steve Hafen now at helm
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03/21/2012

HOLLYWOOD, Fla.—Devcon Security has a new CEO—its second one in about three weeks.

Richard Ginsburg new CEO of Devcon Security

Former Pro 1 CEO is back in the security business
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02/29/2012

HOLLYWOOD, Fla.—Golden Gate Capital, the owner of Devcon Security—a super-regional based here that has been rapidly expanding as a national player in the past year—has named Richard Ginsburg as Devcon’s new CEO.

Devcon and Pinnacle to share services

Move gives Pinnacle door knockers 'local presence' all over the country
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11/22/2011

OREM, Utah and BOCA RATON, Fla.—They’ve had the same private equity owner—Golden Gate Capital—since 2009, but traditional model company Devcon Security and summer-sales model company Pinnacle Security have always maintained separate operations, until now.

Devcon Security hires Michael Murray as GM, Sacramento

SSN Staff  - 
08/22/2011

SACRAMENTO, Calif.—Devcon Security, one of the largest and fastest growing home security monitoring and business alarm companies in the U.S., has named Michael Murray general manager of the company’s Sacramento branch. Murray’s primary focus is hiring and training sales people and technicians who are committed to providing the best customer service in the Sacramento area. In addition, he will be responsible for building daily branch operations and acting as the brand ambassador working to build partnerships in the local community.

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