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IST doubles service revenue

Family-owned systems integration business built over 13 years

HONOLULU—At the suggestion of a new operations manager, Integrated Security Technologies decided to install a new customer service portal in 2010. As a result, the company doubled its service revenue in one year.

Door knocking in Hawaii generates concerns

Alarm association warns residents of deceptive sales techniques, though no offending companies named

HONOLULU—After hearing complaints that summer-sales-model companies in Hawaii this summer are using deceptive sales practices, the Hawaii Burglar and Fire Alarm Association decided to warn homeowners itself